Invoicing and Accounts Assistant

• Daily upload of invoices and financial information and cost breakdown
• Liaising with different departments within Metro Rod and our franchisee network to ensure queries are promptly resolve
• Communicating with the clients via telephone and email when required and ensuring that any queries are escalated and resolved promptly and professional
• Work closely with credit controllers within the team to ensure accurate and timely invoicing of customers leads to maximised cash collection
• Attending business and clients’ meetings to discuss current processes and potential improvements to the service being provided to them
• To work cohesively within the Digital Team to ensure KPI targets are met within the team and across the business for our national account customers

• Experience working within a fast-paced office environment is essential
• Team player with excellent presentation, communication and interpersonal skills (both written and verbal)
• Experience working within a financial team is preferred, although a busy call-centre environment will be considered
• SAGE/ NetSuite experience is beneficial but not required
• Experience providing excellent customer service essential
• Advanced literacy and numeracy with well-developed IT skills and understanding of complex digital technology and processes
• Advanced competency in Microsoft Office including Word and Excel
• Inquisitive mindset and approach
• Attention to detail is essential, with good time management and ability to work under pressure

SAGE/ NetSuite experience

• 25 days annual leave – plus bank holidays
• Royal London, Company Pension
• Group Life Assurance
• Additional Paid Leave / Special Leave
• Cycle to Work Scheme
• Company Events
• Laptop / Company Mobile
• Travel subsidy / mileage
• Free Eye Tests / Subsidy for Glasses
• Free Standard Parking
• Employee Assistance Programme
• Occupational Health Support
• Employee Discounts Platform - Sodexo