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Invoicing Agent

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Fedex

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Location:
Mexico , Guadalajara

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

Job Responsibility:

  • Researches, resolves and answers customer inquiries on service failures and billing problems applying customer relations policies
  • Issues credits/debits to customer accounts as warranted
  • Maintains management and related departments updated on new, crucial and recurring problems
  • Verifies accuracy of customer invoices and mails them out
  • Keeps accurate, organized and updated records of invoice registers, duties and taxes, airway bills, customer files and all other related paperwork
  • Prepares cash receipts and bank deposits
  • Ensures 100% daily billing (internal FedEx-Bso)
  • Generates reporter for daily reimbursement to FedEx internal AA
  • Generate RODr reports
  • Generate reports for billing collection BSO same day collection
  • Application collections system ORACLEAR
  • GCCS application
  • Performs other related duties as required

Requirements:

  • High School Degree/Equivalent
  • Two (2) years of college in Accounting or Business preferred
  • Previous clerical or customer service experience in a service environment
  • Two (2) years experience in Billing or Accounts Receivable
  • Excellent customer service and communications skills (oral and written)
  • Clear and articulate speaking voice
  • Light typing (35 WPM) and experience operating a CRT
  • Word-processing and Spreadsheets experience is required
  • Fluent in English

Additional Information:

Job Posted:
February 03, 2026

Expiration:
March 31, 2026

Employment Type:
Parttime
Work Type:
On-site work
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