Invoice Dispute Specialist Job at Robert Half (Eden Prairie)

Invoice Dispute Specialist

We are looking for an Invoice Dispute Specialist to join a manufacturing organiz...

Location

United States , Eden Prairie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting invoice processing, billing research, or dispute resolution in an accounting or customer support environment
Working knowledge of accounts receivable, accounts payable, and how financial transactions affect debits and credits
Ability to review numerical data carefully and identify mismatches, errors, or incomplete information
Strong written communication skills with the ability to respond professionally in challenging customer situations
Comfortable handling a high-volume workload with changing daily priorities
Proficiency entering and updating invoice or case information within business systems accurately
Detail-oriented approach with strong organizational and follow-through skills

Job Responsibility

Review customer-reported invoice concerns and open dispute cases with complete and accurate documentation
Investigate billing discrepancies by gathering supporting details, identifying missing information, and determining the appropriate correction needed
Apply updates and corrections within the appropriate systems to resolve invoice issues and keep records current
Examine transaction details carefully to confirm amounts, debits, credits, and related financial entries are accurate
Manage a steady stream of dispute activity while maintaining organization and responsiveness during higher-volume periods
Communicate with customers in a clear, respectful, and solutions-focused manner when addressing billing questions or concerns
Work across accounts receivable and accounts payable processes to support accurate invoice handling and resolution
Monitor outstanding items through completion to help ensure timely follow-up and closure of open disputes

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

New

Billing Senior Manager

Location

India , Hyderabad

Salary:

Not provided

Alter Domus

Expiration Date

Until further notice

Requirements

Bachelor's degree in Finance, Accounting, Business Administration, or related field
MBA preferred
10-15 years finance operations or billing management experience, with at least 3-5 years in supervisory/management roles (managing teams of 10-15+ FTE)
Deep knowledge of billing processes, pricing models (fixed-fee, variable, basis points, T&E, complex), and contract terms
Strong stakeholder management and client relationship skills (comfort interfacing with senior LoB Leaders and executive clients)
Experience managing operations in multi-currency, multi-jurisdictional environment preferred
SAP4HANA knowledge preferred
Proven track record of operational performance management (SLA compliance, quality improvement, cost efficiency)
Financial services or professional services industry experience strongly preferred

Job Responsibility

Own end-to-end billing operations for a Line of Business (LoB), ensuring invoice accuracy, timeliness, and client satisfaction
Serve as primary operational interface between BMT and LoB Leadership, managing billing execution, escalations, and continuous improvement for central billed invoices
Own end-to-end billing performance for a LoB: SLA compliance, error rate, client satisfaction
Supervise team leads and billing specialists ensuring workload balance, quality standards, and productivity targets
Manage daily/weekly operational planning: workload allocation, quarter-end smoothing, absence coverage
Conduct weekly team meetings and monthly performance reviews
Escalate operational issues if unresolved at team level
Serve as primary operational contact for LoB Leaders on billing matters
Attend monthly LoB leadership meetings to review billing performance, escalations, process improvements
Coordinate with LoB operations teams on data submission quality, timing, and exception handling

What we offer

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location

Fulltime

New

Billing Supervisor

Location

United States , Charlotte

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 years of billing experience in a high-volume, fast-paced setting, with industry-related experience preferred
2 or more years of experience leading, supervising, or guiding a billing team
Working knowledge of medical billing, billing operations, collections, and payment processing practices
Strong Excel and Microsoft Office skills, with confidence handling reports, reconciliations, and data-heavy tasks
Excellent attention to detail and the ability to manage complex calculations and accuracy-sensitive workflows
Effective written and verbal communication skills, including the ability to handle escalations and interact professionally with clients
Associate degree or equivalent practical experience preferred
Familiarity with provider network or healthcare-related billing environments is a plus

Job Responsibility

Direct daily billing activity by assigning invoice workloads across the team and adjusting priorities to keep processing timely and balanced
Track key operational indicators such as invoice volume, turnaround performance, rejection patterns, and error trends, then take action to remove bottlenecks
Evaluate and authorize complicated or exception-based invoices before release, ensuring documentation, accuracy, and client requirements are met
Act as the primary escalation resource for billing disputes, incomplete records, payment questions, and client-facing invoice concerns
Supervise offshore billing support and provide ongoing coaching to Billing Specialists to strengthen accuracy, reporting quality, and issue resolution
Record and upload incoming payments each day, while overseeing batch submission activity and maintaining appropriate operational controls
Support month-end close by preparing billing reports for leadership, maintaining audit-ready documentation, and monitoring backlog reduction efforts
Conduct routine quality reviews of completed billing work, document findings, and implement corrective actions to reinforce compliance and reduce recurring mistakes
Lead team development through onboarding, training, regular one-on-one meetings, performance feedback, and coordination of scheduling and attendance
Participate in client discussions as a billing subject matter expert and recommend process improvements based on productivity and workflow trends

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Collections Specialist

We are looking for a Collections Specialist to join a wholesale distribution tea...

Location

United States , Lexington-Fayette

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in collections, with a strong preference for handling commercial accounts
Ability to communicate professionally with customers while maintaining firmness in payment discussions
Background in customer service with the confidence to manage sensitive collection conversations effectively
Familiarity with collection procedures, account follow-up practices, and receivables management
Strong attention to detail and accuracy when documenting account status, payment arrangements, and customer interactions
Ability to stay organized, manage multiple accounts, and meet follow-up deadlines in a fast-paced environment
Proficiency with standard business systems and tools used for collections tracking and account documentation

Job Responsibility

Manage a portfolio of commercial accounts and follow up on overdue balances through phone, email, and other effective outreach methods
Build productive relationships with customers while addressing past-due invoices and encouraging timely payment resolution
Review account activity, identify payment concerns, and work with clients to clarify billing questions or disputes
Maintain detailed records of collection efforts, customer conversations, and payment commitments in internal systems
Coordinate with internal teams such as sales, customer service, and accounting to resolve account discrepancies efficiently
Apply sound judgment when escalating delinquent accounts and recommend next steps based on payment history and risk
Monitor aging reports and prioritize collection activity to support cash flow goals and reduce outstanding receivables
Provide courteous service during challenging conversations while maintaining a results-oriented approach to collections

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Fulltime

New

Accounts Receivable Specialist

We are looking for an Accounts Receivable Specialist to join a growing team in C...

Location

United States , Edgewood

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate degree in accounting, finance, business, or a related field, or a combination of relevant education and accounts receivable experience
Prior experience in accounts receivable, cash applications, collections, billing support, or a similar accounting role
Strong accuracy and attention to detail when processing transactions, reviewing balances, and updating records
Working knowledge of basic accounting concepts, including receivables, payment posting, and account reconciliation
Ability to use accounting software and Microsoft Excel to manage data, track activity, and generate reports
Effective customer service and communication skills for handling collection outreach and resolving account questions
Ability to manage confidential financial information responsibly and exercise sound judgment in day-to-day work

Job Responsibility

Record customer payments accurately across cash, check, and credit card transactions while keeping account balances current
Support daily cash application activities by entering lockbox receipts and local deposit information into the accounting system
Review outstanding balances and monitor aging activity to identify accounts requiring follow-up or collection action
Research billing differences by partnering with sales, customer service, and other internal teams to clarify account activity and correct issues
Investigate disputed or unauthorized deductions and coordinate with relevant stakeholders to reach timely resolution
Communicate with customers regarding past-due invoices, payment arrangements, and account status while maintaining a thorough and attentive service approach
Assist with evaluating credit-related information, including new account applications and reference details, to support informed credit decisions
Prepare and help distribute monthly customer statements and complete account adjustments when needed
Handle sensitive financial information with discretion and follow established receivables procedures and internal controls

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

New

Collections Specialist

We are looking for a Collections Specialist to join a wholesale distribution tea...

Location

United States , Lexington-Fayette

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in collections, with a strong preference for handling commercial accounts
Ability to communicate professionally with customers while maintaining firmness in payment discussions
Background in customer service with the confidence to manage sensitive collection conversations effectively
Familiarity with collection procedures, account follow-up practices, and receivables management
Strong attention to detail and accuracy when documenting account status, payment arrangements, and customer interactions
Ability to stay organized, manage multiple accounts, and meet follow-up deadlines in a fast-paced environment
Proficiency with standard business systems and tools used for collections tracking and account documentation

Job Responsibility

Manage a portfolio of commercial accounts and follow up on overdue balances through phone, email, and other effective outreach methods
Build productive relationships with customers while addressing past-due invoices and encouraging timely payment resolution
Review account activity, identify payment concerns, and work with clients to clarify billing questions or disputes
Maintain detailed records of collection efforts, customer conversations, and payment commitments in internal systems
Coordinate with internal teams such as sales, customer service, and accounting to resolve account discrepancies efficiently
Apply sound judgment when escalating delinquent accounts and recommend next steps based on payment history and risk
Monitor aging reports and prioritize collection activity to support cash flow goals and reduce outstanding receivables
Provide courteous service during challenging conversations while maintaining a results-oriented approach to collections

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

New

Collections Specialist

We are looking for a Collections Specialist to support account recovery efforts ...

Location

United States , Greensboro

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling collections for commercial accounts, consumer accounts, or both
Working knowledge of credit and collection procedures, including account follow-up and payment resolution
Ability to manage billing-related collection issues and investigate outstanding balances accurately
Experience with business-to-business collections and clear customer communication
Strong attention to detail with the ability to document activity clearly and keep records organized
Effective written and verbal communication skills for handling sensitive payment conversations
Ability to manage multiple accounts and deadlines in a fast-paced environment

Job Responsibility

Manage outreach to commercial and consumer customers regarding past-due balances, using a detail-oriented and solutions-focused approach to secure payment
Review account status, payment history, and billing details to identify delinquency trends and determine appropriate collection actions
Work directly with customers to address invoice questions, clarify outstanding charges, and support timely resolution of payment disputes
Maintain accurate records of collection activity, customer communication, commitments to pay, and account updates in internal systems
Coordinate with billing, credit, and related teams to resolve account issues that may affect collection efforts and cash flow
Monitor aging reports and prioritize collection activities based on risk, account status, and payment timelines
Support both business-to-business and consumer collection processes while following company policies and applicable regulations
Escalate complex or high-risk accounts when necessary and recommend next steps to improve recovery outcomes

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

New

Ap/Ar Specialist

The AP/AR Specialist is responsible for managing day-to-day accounts payable and...

Location

United States , Lawrenceville

Salary:

65000.00 - 70000.00 USD / Year

Beacon Hill

Expiration Date

Until further notice

Requirements

Associate’s or Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience)
2+ years of experience in AP, AR, or purchasing/procurement
Experience with ERP/accounting systems (NetSuite)
Proficiency in Microsoft Excel (VLOOKUP, pivot tables preferred)
Strong attention to detail and organizational skills
Ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Process high-volume vendor invoices, ensuring accuracy and proper coding to the general ledger
Perform 2-way and 3-way invoice matching (PO, invoice, receipt)
Schedule and process weekly payment runs (check, ACH, wire)
Maintain vendor records and respond to vendor inquiries
Monitor aging reports and resolve discrepancies or payment issues
Assist with month-end close, including AP accruals and reconciliations
Generate and issue customer invoices in a timely manner
Post cash receipts (checks, ACH, credit card) and apply payments accurately
Monitor AR aging and follow up on outstanding balances
Conduct collections efforts and maintain customer communication

Fulltime

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Invoice Dispute Specialist

Job Description

Job Responsibility

Requirements

What we offer

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