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We are looking for an Invoice Dispute Specialist to join a manufacturing organization in Minnesota. This contract opportunity with potential for a permanent role is ideal for someone who is comfortable working with invoice-related issues, reviewing financial details for accuracy, and communicating professionally with customers. The person in this role will support timely resolution of billing concerns while helping maintain accurate accounts receivable and payable records in a fast-moving environment.
Job Responsibility:
Review customer-reported invoice concerns and open dispute cases with complete and accurate documentation
Investigate billing discrepancies by gathering supporting details, identifying missing information, and determining the appropriate correction needed
Apply updates and corrections within the appropriate systems to resolve invoice issues and keep records current
Examine transaction details carefully to confirm amounts, debits, credits, and related financial entries are accurate
Manage a steady stream of dispute activity while maintaining organization and responsiveness during higher-volume periods
Communicate with customers in a clear, respectful, and solutions-focused manner when addressing billing questions or concerns
Work across accounts receivable and accounts payable processes to support accurate invoice handling and resolution
Monitor outstanding items through completion to help ensure timely follow-up and closure of open disputes
Requirements:
Experience supporting invoice processing, billing research, or dispute resolution in an accounting or customer support environment
Working knowledge of accounts receivable, accounts payable, and how financial transactions affect debits and credits
Ability to review numerical data carefully and identify mismatches, errors, or incomplete information
Strong written communication skills with the ability to respond professionally in challenging customer situations
Comfortable handling a high-volume workload with changing daily priorities
Proficiency entering and updating invoice or case information within business systems accurately
Detail-oriented approach with strong organizational and follow-through skills