Investor Services Specialist Job at Robert Half (San Francisco)

Loan Servicing Support Specialist

URGENT contract opportunity for a highly detail-oriented Loan Servicing Support ...

Location

United States , Boise

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in loan administration, mortgage servicing, or related fields
Strong knowledge of escrow management, including tax and insurance disbursements
Proficiency in analyzing data and performing audits to identify discrepancies and improve processes
Familiarity with servicing systems, such as Black Knight or similar platforms
Excellent problem-solving skills with the ability to address borrower disputes and escrow discrepancies
Knowledge of federal and state regulations related to mortgage servicing
Strong organizational skills and attention to detail for maintaining accurate records
Ability to collaborate effectively with internal teams and external parties such as tax authorities and insurance providers

Job Responsibility

Process loan payments and manage customer accounts, ensuring all updates are accurate, timely, and compliant
Administer and analyze escrow accounts, including tax and insurance disbursements, while maintaining full regulatory compliance
Conduct detailed audits of loan and escrow records to verify proper setup, complete payment histories, and adherence to federal, state, and investor guidelines
Analyze data related to escrow shortages, overages, delinquency trends, and servicing exceptions, identifying root causes and recommending actionable solutions
Maintain precise, up-to-date loan records within Black Knight MSP, ensuring the highest level of data integrity
Investigate and resolve escrow discrepancies and borrower disputes with professionalism and accuracy
Coordinate with tax authorities, insurance carriers, and internal teams to ensure timely, accurate disbursements
Reconcile escrow accounts and support month-end reporting, balancing, and audit preparation
Ensure all servicing activities align with company policies, investor requirements, and regulatory standards
Recommend process improvements to enhance accuracy, operational efficiency, and audit readiness

What we offer

medical, vision, dental, life and disability insurance, 401(k) plan

Fulltime

Client Relationship Specialist

Provide high-touch client service and dedicated operational support to a team of...

Location

United States , Chicago

Salary:

85000.00 - 90000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree
Minimum of 4+ years relevant experience
FINRA Series 7 and 66 licenses strongly preferred
Familiarity with estates preferred
Highly motivated self-starter with a strong work ethic and positive “can-do” attitude
Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.)
Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred

Job Responsibility

Client onboarding, including preparation of new account paperwork and client information-gathering
Account maintenance, including any account registration and account profile changes
Asset movement processing, including journals, wire transfers and EFTs
Assist with quarterly billing and performance reporting
Client issue resolution
Gathering tax information for clients and assisting with tax reporting
Relationship management, including regular client contact
General administrative functions
Maintaining information in the Client Relationship Management System
Exception report review

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan
free online training
career advancement opportunities
work-life balance

Fulltime

Client Relationship Specialist

We are seeking a highly motivated Client Relationship Specialist to provide high...

Location

United States , Chicago

Salary:

85000.00 - 95000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree
Minimum of 4+ years relevant experience
FINRA Series 7 and 66 licenses strongly preferred
Familiarity with estates preferred
Highly motivated self-starter with a strong work ethic and positive “can-do” attitude
Excellent proficiency in Microsoft applications (Word, Excel, PowerPoint, etc.)
Familiarity with Salesforce, Wealthscape Investor and Black Diamond preferred

Job Responsibility

Client onboarding, including preparation of new account paperwork and client information-gathering
Account maintenance, including any account registration and account profile changes
Asset movement processing, including journals, wire transfers and EFTs
Assist with quarterly billing and performance reporting
Client issue resolution
Gathering tax information for clients and assisting with tax reporting
Relationship management, including regular client contact
General administrative functions, including but not limited to: Maintaining information in the Client Relationship Management System
Exception report review
Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.

What we offer

medical, vision, dental, life, and disability insurance
401(k) plan

Fulltime

Investor Retirement Specialist

The Investor Retirement Specialist is responsible for delivering a world-class o...

Location

United States , St Augustine

Salary:

Not provided

DLP Capital

Expiration Date

Until further notice

Requirements

Proven interpersonal, team-oriented skills
Strong understanding of qualified accounts (IRAs, 401Ks, etc.)
Results oriented team player

Job Responsibility

Collect all required information for new IRA related investments and additions
Assist with collecting all required information for new cash related investments and additions as needed
Verify custodian transfer exchanges and wire receipts when requested
Hold "onboarding" communication with new investors to review subscriptions to the funding process
Provide up to date communication with all investors regarding the status of their investment with the custodian
Maintain internal DLP file requirements across all technology platforms
Understand all custodian processes from account opening, funding the investment to servicing the accounts to ensure timely funding
Escalate investments to the assigned Investor Success Manager when there are delays in communication with investors or investors have not executed within the specified timeline
Respond to any investor account servicing inquiry
Provide notes and details within CRM for team transparency

What we offer

Unlimited PTO
health/dental/vision/life insurance
401(k) matching
parental leave
adoption services reimbursement/learning/educational incentives
Volunteer Time Off
well-being programs
company events
self improvement/productivity tools

Senior Fund Accountant

This is fund accounting and administration at its finest. Where we pair end-to-e...

Location

Ireland , Cork

Salary:

Not provided

Alter Domus

Expiration Date

Until further notice

Requirements

Several years of experience in Private Equity, Real Estate or Debt Fund Administration, including NAV calculation, Transfer Agent and investor servicing, tax compliance, etc.
Experience of UK FRS and IFRS accounting standards
Strong academic background, qualified Accountant (ACCA/CIMA/ACA) preferred
Good communication skills, organised and flexible
You possess team spirit with the ability to work independently using your own initiative when appropriate
Ambitious with a high level of energy and commitment
Ability to work under pressure and meet a range of deadlines
High level of IT literacy with strong Excel and Word skills

Job Responsibility

Responsible for a portfolio of clients and will work as part of a team to achieve and meet their needs
Important link between management and junior staff, responsible for the quality of the work carried out for the client
Taking an active part in the initial setup of any new funds take-on and liaising with independent tax specialists, lawyers, and notaries as part of the set up process
Overseeing the preparation and collation of Know Your Customer and Client Due Diligence files
Taking care of the day-to-day operations of the funds and following up with third parties, including investors and fund managers
Handling the fund accounts and preparation of periodic reports and regulatory reports for the fund entities
Preparing the funds’ periodic Net Asset Value calculation and year-end financial statements, management of the audit, and reviewing other fund related reports
Coordinate and arranging investor servicing, including investor on-boarding, capital calls, distributions as well as issuance of shareholder statements
Organising and participating in board meetings and shareholders' meetings
Reviewing tax returns and tax balances and maintaining relevant contacts with the tax authorities

What we offer

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays and birthday leave
Continuous mentoring along your career progression
Detailed career pathway with structured support
Exclusive access to online learning
Active sports, events and social committees
Employee Assistance Program
Employee Share Plan

Fulltime

Servicing Reporting Specialist

The Servicing Reporting Specialist is responsible for the support of flow and pr...

Location

Mexico , Mexico City

Salary:

168.00 - 208.00 MXN / Hour

GoodLeap

Expiration Date

Until further notice

Requirements

2+ years of accounting/bookkeeping or loan servicing experience, or equivalent demonstrated through work experience, training, education
Strong understanding of financial reconciliations and payment processing preferred
Intermediate to Expert Microsoft Office (Word, Excel, and Outlook) skills
Strong problem-solving abilities and critical thinking skills
Organized with strong time-management, technical proficiency, and superb attention to detail
Ability to conceptualize and quickly understand new processes
Demonstrate ability to prioritize and work effectively while meeting tight deadlines with accuracy and minimal supervision
Agile and flexible to changes
Ability to handle multiple projects simultaneously
Excellent written and oral communication skills

Job Responsibility

Monitors daily and monthly reporting for all investors and other stakeholders
Conduct oversight tasks (document and transaction audits, monitoring, etc.) as needed to support servicing oversight strategy
Identify and resolve reconciliation differences by working with the appropriate internal/external parties to resolve differences
Oversee sub-servicers’ delivery of reports and remittances to investors, supporting timeliness and accuracy
Fielding questions that arise, completing the necessary research, and responding in an appropriate time frame
Banking administrative activities (establishing new accounts, facilitating STOs, etc.)
Other tasks and projects as assigned by the Assistant Manager of Servicing and Asset Management

Fulltime

Fund Services Senior Accounting Officer

This is fund accounting and administration at its finest. Where we pair end-to-e...

Location

Lithuania , Vilnius

Salary:

2670.00 - 3670.00 EUR / Month

Alter Domus

Expiration Date

Until further notice

Requirements

Strong academic background
Working towards your professional accounting qualification (ACCA/CIMA/ACA)
Knowledge and experience in fund administration is an advantage
High level of IT literacy with strong Excel and Word skills
Good communication skills, organised and flexible
You possess team spirit with the ability to work independently using your own initiative when appropriate
Ambitious with a high level of energy and commitment
Ability to work under pressure and meet a range of deadlines

Job Responsibility

Take an active part in the initial setup of any new funds and liaising with independent tax specialists, lawyers, and notaries as part of the set-up process
Oversee the preparation and collation of Know Your Customer (KYC) and Client Due Diligence files
Take care of the day-to-day operations of the funds and following up with third parties, including investors and fund managers
Handle the fund accounts and preparation of periodic reports and regulatory reports for the fund entities
Oversee the preparation of the funds’ periodic Net Asset Value calculation and year-end financial statements, management of the audit, and reviewing other fund related reports
Be responsible for the preparation/review of drawdown and distribution calculation and notices, equalisation calculations
Coordinate and arranging investor servicing, including investor on-boarding, capital calls, distributions as well as issuance of shareholder statements
Organise and participate in board meetings and shareholders' meetings
Review tax returns and tax balances and maintain relevant contacts with the tax authorities
Accurately record all time spent dealing with client matters to ensure the clients are correctly invoiced

What we offer

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays and birthday leave
Continuous mentoring along your career progression
Detailed career pathway with structured support
Exclusive access to online learning
Active sports, events and social committees
Employee Assistance Program
Employee Share Plan

Fulltime

Fund Services Accounting Senior Officer

This is fund accounting and administration at its finest. Where we pair end-to-e...

Location

Lithuania , Vilnius

Salary:

2670.00 - 3670.00 EUR / Month

Alter Domus

Expiration Date

Until further notice

Requirements

Strong academic background
Working towards your professional accounting qualification (ACCA/CIMA/ACA)
High level of IT literacy with strong Excel and Word skills
Good communication skills, organised and flexible
Team spirit with the ability to work independently using your own initiative when appropriate
Ambitious with a high level of energy and commitment
Ability to work under pressure and meet a range of deadlines

Job Responsibility

Take an active part in the initial setup of any new funds and liaising with independent tax specialists, lawyers, and notaries as part of the set-up process
Oversee the preparation and collation of Know Your Customer (KYC) and Client Due Diligence files
Take care of the day-to-day operations of the funds and following up with third parties, including investors and fund managers
Handle the fund accounts and preparation of periodic reports and regulatory reports for the fund entities
Oversee the preparation of the funds’ periodic Net Asset Value calculation and year-end financial statements, management of the audit, and reviewing other fund related reports
Be responsible for the preparation/review of drawdown and distribution calculation and notices, equalisation calculations
Coordinate and arranging investor servicing, including investor on-boarding, capital calls, distributions as well as issuance of shareholder statements
Organise and participate in board meetings and shareholders' meetings
Review tax returns and tax balances and maintain relevant contacts with the tax authorities
Accurately record all time spent dealing with client matters to ensure the clients are correctly invoiced

What we offer

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays and birthday leave
Continuous mentoring along your career progression
Detailed career pathway with structured support
Exclusive access to online learning
Active sports, events and social committees
Employee Assistance Program
Employee Share Plan

Fulltime

Investor Services Specialist

Robert Half

Location:
United States , San Francisco

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 07, 2026

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