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Investor Services Specialist

United States, San Francisco · Job Posted January 22, 2026
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Job Description

We’re looking for an Investor Services Specialist to join a highly respected private equity firm. This role is perfect for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and can manage multiple priorities with confidence. You’ll support investor operations, communications, and data management while contributing to technology improvements and process optimization across the platform.

Job Responsibility

  • Prepare and distribute quarterly and annual reports, capital account statements, and fund financials
  • Monitor shared inboxes and coordinate timely investor communications
  • Assist with onboarding new funds and investors
  • Maintain accurate investor data across CRM and fund accounting systems
  • Support enhancements and implementations across platforms such as Investorflow, Allvue, and Sensr
  • Partner with Investor Relations, Finance, and external consultants on strategic and ad hoc projects
  • Coordinate AML/KYC documentation and tax forms with third‑party service providers
  • Identify and implement enhancements to reporting templates, workflows, and investor portal experiences

Requirements

  • Bachelor’s degree in Economics, Business, or a related field
  • 3+ years of experience in investor services or a similar operational function
  • Strong organizational skills with the ability to manage multiple priorities effectively
  • Excellent written and verbal communication skills, including professional email and virtual‑meeting etiquette
  • Proficiency in Excel
  • Ability to quickly learn new systems and contribute to workflow and process enhancements

Nice to have

  • Experience with CRM and fund accounting platforms is a plus
  • Experience supporting or leading system implementations is highly beneficial

What we offer

  • Competitive base salary + annual bonus
  • 100% employer‑paid medical, dental, and vision coverage
  • Generous retirement contributions and valuable firmwide perks
  • Supportive, organized, and hands‑on manager who prioritizes clarity and structure
  • Free meals and a collaborative, team‑focused culture

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