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Investor Services, Custody Product Manager

https://www.citi.com/ Logo

Citi

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Location:
Italy , Milano

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Category:
Finance

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Contract Type:
Not provided

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Salary:

68100.00 - 103400.00 EUR / Year
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Job Description:

The Product Manager over all role is to promote Citi’s custody products, develop the market, advocate for improvements, increase market share, and maintain our competitive position specifically within the Italian market. The Product Manager will confidently and convincingly communicate and explain Citi’s service offering and the intricacies of the Italian market to clients and prospects, providing best-in-class service and attracting new clients. This role also encompasses a strong focus on innovation, leveraging Artificial Intelligence (AI) to identify synergies, enhance product offerings, streamline processes, and drive strategic advantage.

Job Responsibility:

  • AI-Driven Efficiency: Proactively identify, evaluate, prioritise and implement Artificial Intelligence (AI) opportunities and related synergies within product development, market strategy, and operational efficiencies
  • Business Growth & AI Integration: Drive and support new business growth and provide support for opportunities
  • Identify and support sales opportunities and manage client implementations and onboardings
  • Own cluster financials and identify and manage efficiency opportunities
  • Strategic Market & Client Optimization: Leverage extensive knowledge of Italian clients, Financial Market Infrastructures (FMIs), and regulators to optimize outcomes for Citi and its clients
  • Put client needs at the forefront of what we do to provide best-in-class service
  • Work closely with the operations team to proactively identify and eliminate root causes of service issues and client inquiries
  • Introduce new products and/or improve product functions and features
  • Regulatory Adherence & Risk Management: Ensure stringent compliance with all local, regional, and global risk and regulatory policies
  • Represent Citi in the Italian market and attend market meetings

Requirements:

  • Relevant experience as Product Manager with Custody or Investor Services focus
  • Fluency in English and Italian is essential
  • Functional experience in marketing, credit, acquisitions, product development, or analytics
  • Strategic Vision and Aptitude for Artificial Intelligence (AI): Demonstrated ability to identify, explore, and leverage AI technologies to create new product functionalities, optimize processes, and gain competitive insights
  • Ability to assume franchise ownership
  • Knowledge in securities clearing and settlement, capital markets, market infrastructures, T2S platform, local tax, and European capital markets regulation
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Consistently demonstrate clear and concise written and verbal communication
  • Demonstrated strong analytical skills
  • Ability to work effectively in a team-oriented and collaborative environment
  • Excellent interpersonal and leadership skills
What we offer:
  • Competitive base salary (annually reviewed)
  • Benefits that support you (and your family) to be well, live well and save well
  • Business casual workplace
  • Hybrid working model (up to 2 days working at home per week)

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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