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We’re hiring an Investor Services Associate to join a highly respected private equity firm. This role is perfect for someone who enjoys a fast‑paced environment, thrives on solving complex challenges, and excels at managing multiple priorities. You’ll play a key role in investor operations, reporting, communications, and data integrity—while also contributing to technology upgrades and continuous process improvements across the platform.
Job Responsibility:
Prepare and distribute quarterly/annual reports, capital account statements, and fund financials
Monitor shared inboxes and manage investor communications
Support onboarding for new funds and investors
Maintain accurate investor records across CRM and fund accounting platforms
Assist with system enhancements and technology rollouts (Investorflow, Allvue, Sensr)
Work closely with Investor Relations, Finance, and external consultants on ad hoc and strategic initiatives
Coordinate AML/KYC documentation and tax form collection with third‑party administrators
Identify opportunities to streamline reporting templates, enhance workflows, and improve investor portal UX
Requirements:
Bachelor’s degree in Economics, Business, or a related field
3+ years of experience in investor services or a comparable function
Strong organizational skills with the ability to manage multiple priorities simultaneously
Excellent written and verbal communication skills, including email and virtual‑meeting etiquette
Proficiency in Excel
familiarity with CRM systems and fund accounting platforms
Ability to quickly learn new technologies and contribute to process and workflow improvements
Nice to have:
Experience supporting or leading system implementations is a plus
What we offer:
Competitive base salary + annual performance bonus
100% employer‑paid medical, dental, and vision coverage