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Investor Services Associate

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , San Francisco

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We’re hiring an Investor Services Associate to join a highly respected private equity firm. This role is perfect for someone who enjoys a fast‑paced environment, thrives on solving complex challenges, and excels at managing multiple priorities. You’ll play a key role in investor operations, reporting, communications, and data integrity—while also contributing to technology upgrades and continuous process improvements across the platform.

Job Responsibility:

  • Prepare and distribute quarterly/annual reports, capital account statements, and fund financials
  • Monitor shared inboxes and manage investor communications
  • Support onboarding for new funds and investors
  • Maintain accurate investor records across CRM and fund accounting platforms
  • Assist with system enhancements and technology rollouts (Investorflow, Allvue, Sensr)
  • Work closely with Investor Relations, Finance, and external consultants on ad hoc and strategic initiatives
  • Coordinate AML/KYC documentation and tax form collection with third‑party administrators
  • Identify opportunities to streamline reporting templates, enhance workflows, and improve investor portal UX

Requirements:

  • Bachelor’s degree in Economics, Business, or a related field
  • 3+ years of experience in investor services or a comparable function
  • Strong organizational skills with the ability to manage multiple priorities simultaneously
  • Excellent written and verbal communication skills, including email and virtual‑meeting etiquette
  • Proficiency in Excel
  • familiarity with CRM systems and fund accounting platforms
  • Ability to quickly learn new technologies and contribute to process and workflow improvements

Nice to have:

Experience supporting or leading system implementations is a plus

What we offer:
  • Competitive base salary + annual performance bonus
  • 100% employer‑paid medical, dental, and vision coverage
  • Strong retirement contributions + additional firm‑wide perks
  • Supportive manager who values clarity, structure, and organization
  • Free meals and a positive, collaborative culture

Additional Information:

Job Posted:
January 16, 2026

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