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The key role purpose is to establish and deepen relationships with Japanese institutional investors to increase the number of institutional investors at new and established events across Australia, Asia, EMEA, and the US. The role reports into the Head of Investor Engagement - APAC for core activities and will work closely with the Director of Japan on research and product development.
Job Responsibility:
Invite and confirm Japanese Institutional Investors (LPs) to global event portfolios
Conduct 50 outbound engagements a day (calls, emails, & LinkedIn)
Onboard new institutional investors to our network hub & directory
Build rapport & encourage engagement with Japanese institutional investors through in-person meetings
Work with conference producers to confirm senior-level investors as speakers for event programs
Complete demos via screen share or in-person of the Investor Network platform
Help investors complete profiles and understand their needs to drive networking and knowledge-gathering opportunities
Gather feedback on the value of the membership and on how we can improve our network experience
Deliver against daily/weekly/monthly targets relating to outreach volumes, duration, and sales targets
Deliver against KPI metrics of the number of demonstrations held of the subscription platform
Assimilate key selling points during event briefing sessions and communicate these succinctly and compellingly to relevant prospects
Work closely with internal production teams to provide detailed feedback about prospects, pipelines, and progress on each event
Work closely with the R&A team, providing updated information of investor appetite/activities where possible
Assist the marketing team with translation on an ad hoc basis
Responsible for following & executing the sales strategy across multiple products
Maintain up-to-date CRM records to ensure daily activities, contacts with prospective customers, and pipeline are fully recorded
Keep colleagues informed of your activities through formal reporting procedures with your Sales Leader based in London
Adhere to best practice sales methodology and maintain an openness to training & development
Requirements:
Working proficiency in Japanese & English
Experience and performance in customer service or client engagement (particularly with Investors)
Experience communicating with C-suite decision-makers of large multinational businesses
Knowledge of industry events, private markets, fund managers, and the LP-GP capital raising dynamic is preferred
Strong understanding and focus on the right KPI measures – both financial and non-financial
A love of networking and relationship building and curiosity to learn about people and markets and the ability to tailor solutions to client needs
A strong work ethic and positive attitude toward wider business requirements
Excellent organizational and time management skills
Strong listening and communication skills
a confident and professional manner
An outstanding team player with the ability to influence internal colleagues
Highly motivated attitude toward client satisfaction, reliable, organized, driven, and a problem solver
Keen to stretch self-abilities and develop career in the company
Self-motivated with a results-driven approach
Ability to work independently
Resilient under pressure
Diplomacy: able to display multi-faceted communication skills in a persuasive, yet diplomatic way
High degree of personal pride in own and company work, constantly striving to improve
Highly goal-focused and motivated by achieving high personal standards in all aspects of work
Desire to be part of a dynamic business with high growth expectations
Nice to have:
Knowledge of industry events, private markets, fund managers, and the LP-GP capital raising dynamic
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