Investment Services Administrator Job at 360 Resourcing Solutions (Bromsgrove)

Investment Services Administrator

In this role you will be an integral part of the Investment Services team, repor...

Location

United Kingdom , Bromsgrove

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Good knowledge of the Financial Services Market and Investment Products
Relevant Operational procedures knowledge
Working knowledge of Pershing’s Nexus, XPlan and Nexus Complete Software Systems preferred as well as other providers used
Knowledge of TCF Principles and GDPR and how they apply to the individual role
Good working knowledge of Microsoft Word, Excel and Outlook
High level of attention to detail and accuracy
Excellent communication skills

Job Responsibility

Ensuring client requests are correctly processed and completed within the agreed SLA
Helping with processing deceased accounts and death claims
Developing new methods of carrying out existing tasks in order to increase efficiency
Updating any new changes to model portfolio’s on provider platforms
Cash reporting for low and high cash for a number of providers excluding AFH Direct
Processing Bed and Isa’s on various platforms
Being a point of contact for consultants, members of the business and the team
Ensuring all completed instructions and transactions match and are fully documented in line with laid down procedures to provide appropriate audit trail and accountability
Monitoring and maintaining accurate diary management and record keeping processes to ensure appropriate activity audit trails are maintained in line with the Firms compliance standards
Maintaining a clear understanding of the concept of Treating Customers Fairly (TCF) and how AFH Wealth Management seeks to comply with this FCA requirement

What we offer

Flexible working & holidays - Enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options and your birthday off. Plus, additional holiday days for long service
Social perks - To recognise and celebrate employees' great work we are all invited to our annual Christmas and Summer parties
Pension - We offer a contributory pension scheme with Royal London as well as death-in-service benefit
Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year’s service
Health & wellbeing - The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits
Professional development - We are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals
Shopping discounts - Our employees can choose from many retailers to get discounts or cashback on everyday purchases from our favourite high street clothing stores to our go-to supermarkets, as well as access to free online training courses

Fulltime

New

Client Services Administrator

The Client Services Administrator will play a vital role in supporting our Indep...

Location

United Kingdom , Bromsgrove

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience is required within a general administration role
Experienced using Microsoft Word, Excel & Outlook
Able to use own initiative and takes ownership of any task through to completion, displaying a flexible and positive attitude
A focused individual who thrives in a fast-paced environment and has a drive for quality and professionalism
GCSE level A-C/5-9 in English and Maths

Job Responsibility

Acting as the point of contact for client queries. Providing excellent customer service to maintain strong relationships with adviser, client and support staff
Working with advisers to ensure all clients requests are dealt with from start to finish in a timely manner, ensuring clear and concise communication though-out
Working in partnership with providers and investment platforms to ensure that client requests are followed up and escalated when necessary
Preparing client review packs and process any follow up actions
Ensuring all client data is accurate and up to date
Maintaining the diary management system, ensuring daily workflow is completed in line with SLA’s and highlighting when needed
Analysing and highlighting any process change recommendations to the relevant stakeholders for review
Ensuring that all internal policies are adhered to, and actions are in line with FCA guidelines.

What we offer

Flexible working & holidays - Enjoy flexible working and competitive holiday allowance, with annual buy & sell scheme options and your birthday off. Plus, additional holiday days for long service
Social perks - To recognise and celebrate employees' great work we are all invited to our annual Christmas and Summer parties
Pension - We offer a contributory pension scheme with Royal London as well as death-in-service benefit
Bonus scheme - All AFH employees are offered a competitive salary and a discretionary annual bonus, following completion of a year’s service
Health & wellbeing - The MediCash app puts your health in the palm of your hands. Claim cashback on a wide selection of health and wellbeing initiatives, including discounted health club memberships and free healthcare benefits
Professional development - We are committed to helping you reach your potential by offering tailored learning and development programmes to pursue your career goals
Shopping discounts - Our employees can choose from many retailers to get discounts or cashback on everyday purchases from our favourite high street clothing stores to our go-to supermarkets, as well as access to free online training courses

Fulltime

Financial Services Administrator

Brook Street Recruitment is delighted to be working with a well-established clie...

Location

United Kingdom , Newtownards

Salary:

Not provided

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Minimum of 2 years' experience within the financial services industry
Working knowledge of pensions and investment products
Familiarity with FCA rules, guidance, and regulatory requirements relevant to the role
Strong organisational skills with excellent attention to detail
A friendly, enthusiastic, and self-motivated approach

Job Responsibility

Handling incoming telephone enquiries from clients and investment companies
Providing general administrative support and working closely with Financial Advisers
Sorting and scanning incoming mail
Contacting clients to arrange appointments
Preparing client portfolio packs
Liaising with Financial Advisers across the firm
Preparing, submitting, and tracking new business applications
Maintaining and updating the client database
Ensuring accurate and compliant record-keeping at all times

Fulltime

Client Services Administrator

Our client, a boutique wealth management firm, is seeking a Client Services Admi...

Location

United States , Providence

Salary:

90000.00 - 105000.00 USD / Year

Beacon Hill

Expiration Date

Until further notice

Requirements

5+ years of experience providing administrative or client service support in wealth management, finance, or a closely related industry
high‑touch, white‑glove service mentality with excellent written and verbal communication skills
strong organizational skills and attention to detail when managing multiple priorities
comfort handling sensitive and confidential information with discretion
collaborative, warm, and professional work style aligned with a close‑knit office environment

Job Responsibility

Supporting multiple senior investment professionals with day‑to‑day administrative and client service needs
acting as a primary point of contact for client communications via phone and email
preparing meeting materials, reports, and tracking lists for client engagements
processing client service requests such as account maintenance, transfers, wires, bill payments, and documentation
coordinating with custodians and external partners including accountants and attorneys
maintaining accurate records within portfolio and document management systems
assisting with quarterly and annual reporting, fee processing, and tax-related workflows
monitoring account activity and escalating discrepancies as needed
contributing to special projects and operational initiatives

What we offer

discretionary bonus potential
employer retirement contributions
paid parking
supportive culture

Fulltime

Financial Services Administrator

The Private Office is looking for a professional, friendly and personable admini...

Location

United Kingdom , Leeds

Salary:

Not provided

The Private Office

Expiration Date

Until further notice

Requirements

Strong operational experience within the Financial Services Industry is desired
Proficient IT skills in core Microsoft Office systems
Organisation and prioritisation skills
Excellent verbal and written communication skills with an eye for detail
Professional telephone manner

Job Responsibility

Providing full back office support for the Client
Manage and track pipeline activity providing regular progress updates through the back office system
New Business processing including managing the activity on Curo and setting up/placing business on third party platforms/providers
Processing of other Advice such as amendments to existing investments or playing trades, withdrawals etc.
Supporting the New Client Onboarding process by completing any Curo updates or tasks as required
Supporting the Client Review process by completing any pre or post meeting tasks or actions as required
Contact and liaise with relevant product providers/third parties
Maintain the CRM system (CURO) to ensure that KYC information for clients is entered fully and accurately
Process and issue client invoices including adviser charging arrangements and liaise with the Finance team to chase overdue payments
Ensure that all tasks on CURO are completed in line with company policy and procedures

What we offer

Company discretionary bonus scheme
Full time hours (35 per week) Monday to Friday 9.00am and 5.00pm – 1 hour for lunch
24 holidays (increasing to 26), plus 2 additional days paid Christmas shut down period
Private Healthcare*
Group Income Protection
Life Assurance
Eye Care Scheme
Wellbeing programme
Bike to Work Scheme
Full support with professional qualifications

Fulltime

Financial Services Administrator

Brook Street Recruitment is partnering with a highly regarded Wealth Management ...

Location

United Kingdom , Belfast

Salary:

Not provided

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Minimum of 2 years' experience within financial services, ideally in a wealth management or financial planning environment
Strong understanding of financial products, including investments, pensions, and protection, along with associated tax considerations
Working knowledge of the UK regulatory framework
Excellent organisational skills with the ability to manage multiple priorities and deadlines
Strong attention to detail and a commitment to accuracy and quality
Confident communicator with a professional telephone manner and client-focused approach
Proficient in Microsoft Office applications
A collaborative team player with a flexible, proactive mindset

Job Responsibility

Provide proactive administrative and client servicing support to Wealth Managers and the wider team
Coordinate client annual reviews, preparing comprehensive meeting packs, valuations, and supporting documentation
Review compliance documentation, identifying gaps and ensuring adherence to regulatory standards
Collaborate with internal teams and external providers to implement client instructions accurately and efficiently
Liaise with back-office teams (including Dublin-based operations) to manage data updates, payments, and income processing
Conduct client call-backs to verify and action requests in line with compliance procedures
Handle sensitive processes such as deceased client administration with professionalism and strict regulatory adherence
Manage and track Letters of Authority within tight deadlines to ensure smooth client transitions
Maintain accurate, up-to-date records across all internal and third-party systems
Contribute to continuous improvement of processes, service delivery, and operational efficiency

What we offer

Competitive salary, tailored to your experience
Opportunity to work within a respected wealth management firm
Supportive team environment with exposure to a broad range of financial planning activities
Clear scope to develop your expertise and progress your career

Fulltime

Financial Services Administrator

Brook Street UK Ltd is currently recruiting for a Financial Services Administrat...

Location

United Kingdom , East Belfast

Salary:

Not provided

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Must have experience of working within a financial advisor practice
Must be educated to GCSE standard to include English and Maths
Applicants must be proficient with the Microsoft Office Suite and have strong clerical skills
Knowledge of investments, pensions and protection products preferred

Job Responsibility

Provide administration support to the Financial Advisor
Organising client files for meetings, preparation of valuations and product research
Submission of new business applications, monitoring through to completion
Accurate inputting onto systems
Maintaining and ensuring completeness of client files for compliance purposes
Prepare draft suitability reports for clients
Liaising with clients and professional bodies
Managing/updating business pipeline and all client files
Organising appointment diary and advisor meetings
General Administration Duties

Fulltime

Pension & Investment Administrator

Morgan McKinley is looking for an experience Pensions & Investment Administrator...

Location

United Kingdom , Horsham

Salary:

28000.00 - 32000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Proven experience working in a similar Pensions or Investment Admin, paraplanning support role within financial services
Excellent communication and IT skills
Knowledge of financial services providers and products

Job Responsibility

Support the financial services team with all admin and compliance processing
Updating the in-house systems and compliance files
Submit the online pension and investment info on the portals
Issue documents to clients including post sales letters and plan schedules
Any other admin duties requested and also produce ongoing service reports
Liaise regularly with the pension / investment providers

Fulltime

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Investment Services Administrator

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