Investigator Job at G8 Education (Brisbane)

Job Description

The Investigator is responsible for conducting thorough investigations, utilising due process and detailed documentation, into child safety incidents or allegations, compliance breaches, incidents under the Reportable Conduct Scheme, whistleblower complaints, WH&S, G8 Education policies and procedures and other complaints, allegations or issues as part of G8’s Investigation Framework. This role is a national role with investigations occurring across the G8 business and centre network.

Job Responsibility

Conduct thorough and objective investigations into child safety incidents or allegations, compliance breaches, incidents under the Reportable Conduct Scheme, whistleblower complaints, WH&S, G8 Education policies and procedures and other complaints, allegations or issues as part of G8’s Investigation Framework
Ensure all investigations are completed within agreed timeframes, in accordance with due process, legislative standards, company guidelines, and government requirements
Apply a consistent investigative methodology across the organisation
Prepare comprehensive reports with clear conclusions, identification of contributing factors and root causes, and recommended actions based on relevant policies and guidelines
Identify opportunities for continual improvement in service standards, policies, organisational processes, and practices
Communicate and implement improvement opportunities identified during investigations
Contribute to the enhancement of G8’s national Investigation Framework
Collect and analyse data throughout the investigation process to identify exceptions, trends, and key risk indicators
Develop and maintain strong relationships with internal stakeholders to provide support throughout the investigation process.

Requirements

Diploma of Children’s Services or equivalent qualification in Criminology, Criminal Justice, Investigations or Industrial Relations is highly desirable
Experience conducting employee investigations
Knowledge of Reportable Conduct Schemes
Knowledge of best practice investigation methodologies
Excellent knowledge of legislative, regulatory, risk and policy framework affecting the requirements of government corporations
Demonstrated interpersonal and communications skills for conducting interviews, well developed report writing skills and proven and effective stakeholder management skills
Adaptable, and able to change focus on short notice and to work within tight deadlines
Hold a valid working with children check or willingness to obtain upon commencement.

What we offer

Competitive salary package
Eligibility to participate in our Short-Term Incentive program which is an annualised bonus each year
Hybrid working conditions with 3 days in office and 2 from home
Located in Brisbane CBD
Career development opportunities as part of a large ASX-listed company
Access a 50% discount on early education and childcare fees at any G8 Education Centre
Exclusive access to our G8 Rewards Program with benefits across more than 600 retailers, exclusive cash discounts and more!

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