CrawlJobs Logo

Investigator Payments Coordinator

iconplc.com Logo

iconplc

Location Icon

Location:
China , Beijing

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking an Investigator Payments Coordinator to join our diverse and dynamic team. As an Investigator Payments Coordinator at ICON, you will play a key role in managing and processing payments to clinical trial investigators, ensuring accuracy and timeliness in financial transactions. You will collaborate with internal teams and external partners to support the financial aspects of clinical trials, contributing to smooth operations and effective investigator engagement.

Job Responsibility:

  • Coordinating the processing of investigator payments, including reviewing invoices, verifying accuracy, and ensuring compliance with contractual agreements and company policies
  • Working closely with clinical and finance teams to resolve payment-related queries and discrepancies in a timely manner
  • Maintaining accurate financial records and documentation for audit purposes and providing regular updates on payment status
  • Supporting the development and implementation of streamlined payment processes to enhance efficiency and investigator satisfaction
  • Communicating with investigators and sites to provide guidance on payment procedures and addressing any concerns or issues they may have

Requirements:

  • Bachelor’s degree in finance, accounting, business administration, or a related field
  • 2+ years of experience in financial coordination, payments processing, or a related role, preferably within the clinical research or healthcare sectors
  • Strong attention to detail and organizational skills, with the ability to manage multiple tasks and deadlines effectively
  • Excellent communication and interpersonal skills, with a customer-focused approach to stakeholder engagement
  • Proficiency in financial software and tools, as well as Microsoft Office applications, particularly Excel
What we offer:
  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

Additional Information:

Job Posted:
January 05, 2026

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Investigator Payments Coordinator

Accounts Receivable Analyst

We are seeking a detail-oriented and proactive Accounts Receivable Analyst to ma...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
March 20, 2026
Flip Icon
Requirements
Requirements
  • Bachelor’s / Master’s degree in Commerce, Accounting, or Finance
  • 5+ years of experience in Accounts Receivable or related finance roles
  • Proficiency in ERP systems (SAP) and MS Excel (VLOOKUP, Pivot Tables, etc.)
  • Strong understanding of AR processes, reconciliation, and customer account management
  • Excellent communication and interpersonal skills
  • Ability to work independently and manage multiple priorities
Job Responsibility
Job Responsibility
  • Receipt Posting: Accurately post customer receipts in ERP(SAP) systems and reconcile with bank statements
  • Manage Debit & Credit notes: Prepare, review and process Debit and Credit notes related to Customer
  • Stock Transfer Order (STO) Reconciliation: Monitor and reconcile STOs to ensure inventory and financial accuracy
  • Customer Account Reconciliation: Regularly reconcile customer ledgers and resolve discrepancies
  • Balance Confirmation: Coordinate and manage customer balance confirmations as part of audit and compliance processes
  • Customer Query Resolution: Address and resolve customer queries related to invoices, payments, and account statements
  • Full and Final Settlement: Process final settlements for customers, including adjustments, credit notes, and write-offs
  • Short Payment Follow-up: Investigate short payments and coordinate with the sales team for resolution and issuance of credit notes
  • Reporting: Generate and maintain AR reports, ageing analysis, and collection dashboards using Excel and other tools
  • Collaboration: Work closely with the sales, billing, and treasury teams to ensure smooth AR operations
  • Fulltime
Read More
Arrow Right

Labor Compliance Analyst

The Labor Compliance Analyst is responsible for ensuring strict adherence to fed...
Location
Location
United States , Capitol Heights
Salary
Salary:
65000.00 - 78000.00 USD / Year
clarkconstruction.com Logo
Clark Construction Company
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree preferred, or no degree with 5+ years of relevant experience
  • Experience with LCP Tracker or similar software
  • Familiarity with OFCCP, DOL WHD, Small Business tracking, and other related FAR clauses
  • Experience with Certified Payroll review and management
  • Highly motivated individual with strong organizational and time management skills
  • Excellent oral and written communication skills
  • Careful attention to detail and reliability of output
  • Ability to work under pressure in a fast-paced team environment
  • Alignment to Clark Standards of Excellence: self-motivated, results-oriented, adaptable, team player, accountable, ethical, innovative, resilient, builds relationships, builds people/teams and followership, sets direction, and executes
Job Responsibility
Job Responsibility
  • Review and Approval of Certified Payroll: Conduct thorough audits and approval of weekly Certified Payroll Reports (CPRs) and supporting documentation submitted by prime and subcontractors via compliance software
  • Davis-Bacon and Prevailing Wage Expertise: Analyze projects and contracts to determine the correct applicability of the Davis-Bacon Act (DBA) and other prevailing wage laws
  • Non-Compliance and Resolution: Identify discrepancies, underpayments, and non-compliance issues in payroll submissions
  • Payment Coordination: Recommend and coordinate payment holds or withholdings to secure restitution for wage violations
  • Union Rule Interpretation: Interpret and apply complex rules and regulations contained within Project Labor Agreements (PLAs) and Collective Bargaining Agreements (CBAs)
  • Craft Labor Matching and Verification: Conduct on-site field audits, worker interviews, and observations to verify job duties align with labor classification
  • Apprenticeship Monitoring: Review and verify documentation for apprentices
  • Classification Conformance: Manage the process for requesting and obtaining additional craft classifications and wage rates
  • Labor Investigations: Investigate alleged wage complaints and labor law violations
  • Contractor Training: Deliver training to contractors, subcontractors, and project management teams on prevailing wage requirements
What we offer
What we offer
  • health/dental/vision benefits
  • paid time off
  • retirement/401k
  • Company Contribution plan
  • life insurance
  • commuter benefit
  • short & long term disability
  • fitness reimbursement
  • FSA
  • tuition reimbursement
  • Fulltime
Read More
Arrow Right

Collections Specialist

We are looking for a motivated and detail-oriented Collections Specialist to joi...
Location
Location
United States , White Plains
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in commercial and consumer collections, including B2B environments
  • Strong understanding of credit approvals, collection processes, and debt settlement
  • Proficiency in Microsoft Excel and Outlook for tracking and reporting purposes
  • Ability to interpret and analyze aging reports to prioritize collection efforts
  • Exceptional customer service skills with a focus on building client relationships
  • Excellent communication and organizational skills to handle high-volume tasks efficiently
  • Familiarity with call center operations and handling customer inquiries
  • Adaptability to manage multiple responsibilities and support departmental needs
Job Responsibility
Job Responsibility
  • Review and approve next-day delivery orders by adhering to company policies and assigned credit terms
  • Conduct high-volume collection calls to secure payments and promptly resolve any client issues
  • Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork
  • Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions
  • Adapt to different roles within the department to provide support and coverage during staff absences
  • Post daily payments to the Cash Easy System as required
  • Process daily transactions and assist customers with inquiries and weekly account updates
  • Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution
  • Ensure superior customer service by addressing client concerns effectively and professionally
  • Collaborate with the credit team to approve credit lines and manage balances efficiently
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right

Executive - Cash Application and Credit Management

Responsible for applying incoming customer payments to the correct invoices usin...
Location
Location
India , Mumbai (Airoli) and Bangalore
Salary
Salary:
Not provided
necsws.com Logo
NEC Software Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Postgraduate (B. Com/Honors) or a bachelor’s degree with relevant experience in OTC Operations
  • Graduate with 2 to 4 years of experience (Executive)
  • Graduate with 4 to 6 years of experience (Sr Executive)
  • Strong knowledge of Cash applications
  • Working knowledge of SAP Finance module
  • Experience in shared services/customer facing environment
  • Understanding of standard operating procedures
  • Knowledge of system, applications, operating tools, metrics and excel
  • Good communication skills, plus good verbal & written presentation skills
  • Good understanding of AR Cycle and credit Management process
Job Responsibility
Job Responsibility
  • Accurately apply customer payments to invoices using ERP system
  • Retrieve and interpret remittance information from various sources (email, portals, bank files)
  • Investigate and resolve unapplied or unidentified payments
  • Analyze short payments and coordinate with collections or customer service for resolution
  • Reconcile bank statements with customer accounts to ensure accuracy
  • Update customer records with payment details, adjustments, and corrections
  • Generate daily/weekly/monthly reports on cash application performance and exceptions
  • Ensure adherence to internal controls and audit requirements
  • Support automation initiatives and suggest improvements to enhance efficiency
  • Investigate discrepancies and escalate unresolved issues to management or relevant departments
  • Fulltime
Read More
Arrow Right

Accounts Payable Specialist I

The North American Accounts Payable team has a key role in managing cash flow by...
Location
Location
United States , Rockford
Salary
Salary:
Not provided
wolverineworldwide.com Logo
Wolverine Worldwide
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-4 yrs. Accounts Payable, Finance or Accounting experience
  • preferably in a large company
  • Able to perform tasks quickly while maintaining excellent attention to detail
  • Excellent interpersonal skills and demonstrated ability to work well within a small team
  • Excellent analytical, critical thinking, verbal / written communication, & organizational skills
  • Able to identify/prioritize daily tasks, manage time appropriately, and work independently
  • Handles basic AP situations with minimal direction
  • Demonstrates initiative in anticipating and solving issues
  • Experience with large scale, automated AP systems (e.g. SAP and Ariba)
  • Embraces new technologies such as AI driven solutions
Job Responsibility
Job Responsibility
  • Assign invoice exceptions in Ariba ICS queue to AP team members each morning
  • Coordinate with AP teammates to manage the Accounts Payable mailbox
  • Investigate, analyze, and resolve standard invoice exceptions in Ariba and SAP for assigned vendors
  • Perform payment activities (e.g. Execute payment runs, coordinate check distribution)
  • Coordinate with vendors and buyers to proactively prevent on-going exceptions related to incorrect or missing invoice information
  • Assist in onboarding new vendors and training buyers on invoice processing requirements
  • Assist in training users on basic Ariba functionality
  • Reconcile vendor statements on a timely basis and work with buyers and vendors to address discrepancies
  • Review aged invoice and blocked vendor reports regularly and take appropriate action to resolve issues
  • Perform administrative support and assist with special projects (e.g. Pull audit documentation. Assist in tax form preparation.)
  • Fulltime
Read More
Arrow Right

Payment Operations Specialist

As Payment Operations specialist you will be monitoring our payments engine and ...
Location
Location
Estonia , Tallinn
Salary
Salary:
Not provided
lightyear.com Logo
Conclusive Financial
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Exceptional written and spoken English
  • 2+ years of experience in Payment Operations within a regulated environment (fintech/banking/other financial services)
  • Empathy for customer problems and a drive to solve their issues
  • You are a quick learner
  • Strong communicator and able to work across teams and functions
  • Computer literacy
  • Basic SQL skills
Job Responsibility
Job Responsibility
  • Execute daily payment operations: process incoming and outgoing transactions, assist Customer Operations with payment-related queries, and ensure timely follow-ups on operational actions
  • Monitor payment activity to identify discrepancies, unusual trends, or potential escalation items
  • Manage operational escalations from Customer Operations: troubleshoot failed or delayed payments, investigate missing funds, and coordinate offboarding or fund movement during customer closure
  • Define and monitor payment health metrics such as speed of acceptance/withdrawal, manual work items, and customer error rates
  • Maintain and enhance operational documentation payment processes, partner-specific procedures, and escalation playbooks
  • Contribute to incident management document incident details, coordinate with partners, and act as subject-matter expert (SME) for payment-related issues
  • Drive process and tooling improvements by identifying recurring issues and working with Product, Engineering, and Compliance to enhance both internal tools and customer-facing flows
  • Prepare and maintain training materials and onboarding content for payment operations tasks, ensuring coverage, consistency, and team growth
What we offer
What we offer
  • A competitive startup package with stock options that vest monthly after a one-year cliff
  • Brand new office in Tallinn (Kalamaja)
  • Flexible working hours
  • A flexible approach to working remotely - 2 remote days per week allowed
  • Private health insurance
  • All the usual office facilities, including free tea, coffee & snacks
  • Dog-friendly office
  • Bike parking and showers
Read More
Arrow Right

Accounts Receivable Specialist

We are seeking a detail-oriented Accounts Receivable Specialist to join our fina...
Location
Location
United States , Ontario
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in accounts receivable or a related finance role
  • Strong proficiency in Microsoft Excel, including advanced formulas and reporting tools
  • Experience with ERP or accounting systems is a plus
  • Excellent attention to detail, communication, and time management skills
  • Ability to work independently and collaboratively in a fast-paced environment
  • Demonstrated experience in invoicing, aging reports, payment processing, and collections
Job Responsibility
Job Responsibility
  • Prepare and issue accurate invoices based on contractual agreements
  • Monitor and analyze accounts receivable aging reports to identify overdue balances
  • Conduct collection efforts through phone, email, and written communication to resolve outstanding accounts
  • Process and record incoming payments in the accounting system
  • Reconcile customer accounts and investigate billing or payment discrepancies in coordination with internal teams
  • Maintain organized and detailed records of receivable and collection activities
  • Generate regular reports on accounts receivable status, aging summaries, and collection performance using advanced Excel functions such as pivot tables and VLOOKUP
  • Assist with month-end close and other accounting tasks as required
  • Ensure compliance with company policies and relevant regulations
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right

Accounting & Reporting Specialist

As an Accounting & Reporting Specialist (Source to Pay) you play a key role in e...
Location
Location
Australia , Tempe
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
August 26, 2026
Flip Icon
Requirements
Requirements
  • Solid experience working across the Source to Pay process
  • A keen eye for detail and a curious mindset
  • Confidence using tools like iPay, iSell, SAMS, and Microsoft Excel
  • The ability to juggle multiple tasks while staying focused and accurate
  • A collaborative spirit
  • A drive to simplify and improve current ways of working
  • Flexibility and resilience in uncertain times
  • A strong sense of responsibility and integrity
Job Responsibility
Job Responsibility
  • Manage and maintain supplier master data
  • Oversee purchase order governance
  • Monitor invoice processing
  • Coordinate timely and accurate vendor payments
  • Investigate and resolve blocked invoices, unmatched transactions, and duplicate payments
  • Support month-end close activities
  • Collaborate with internal stakeholders and external partners
  • Contribute to continuous improvement initiatives
What we offer
What we offer
  • 5 weeks’ Paid Annual Leave
  • Paid Parental Leave
  • Family & Community Leave
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Free benefits membership
  • Bonus programme
  • Fulltime
Read More
Arrow Right