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ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking an Investigator Payments Coordinator to join our diverse and dynamic team. As an Investigator Payments Coordinator at ICON, you will play a key role in managing and processing payments to clinical trial investigators, ensuring accuracy and timeliness in financial transactions. You will collaborate with internal teams and external partners to support the financial aspects of clinical trials, contributing to smooth operations and effective investigator engagement.
Job Responsibility:
Coordinating the processing of investigator payments, including reviewing invoices, verifying accuracy, and ensuring compliance with contractual agreements and company policies
Working closely with clinical and finance teams to resolve payment-related queries and discrepancies in a timely manner
Maintaining accurate financial records and documentation for audit purposes and providing regular updates on payment status
Supporting the development and implementation of streamlined payment processes to enhance efficiency and investigator satisfaction
Communicating with investigators and sites to provide guidance on payment procedures and addressing any concerns or issues they may have
Requirements:
Bachelor’s degree in finance, accounting, business administration, or a related field
2+ years of experience in financial coordination, payments processing, or a related role, preferably within the clinical research or healthcare sectors
Strong attention to detail and organizational skills, with the ability to manage multiple tasks and deadlines effectively
Excellent communication and interpersonal skills, with a customer-focused approach to stakeholder engagement
Proficiency in financial software and tools, as well as Microsoft Office applications, particularly Excel
What we offer:
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others