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Investigations Hub Manager - Americas

United States, Washington, District of Columbia 318000.00 USD / Year · Job Posted May 04, 2026
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Job Description

We are hiring an experienced investigations counsel and manager in Ericsson’s group legal and compliance function to manage a team of investigators and to lead investigations primarily within North and South America. Corporate & Government Investigations (CGI) is responsible for the investigation of potential legal and compliance violations within Ericsson and is a critical support in ensuring the effectiveness and credibility of the Company’s ethics and compliance program, defending the Company’s commitment to integrity, building trust with stakeholders (including government authorities), and ultimately driving the Company’s sustainable success. The holder of this exciting role leads investigations and manages a team of approximately eight professionals located in North and South America, including lawyers, investigators and analysts. The position reports to the Head of Corporate Investigations. The holder of this role collaborates with colleagues in CGI, legal and compliance and the business on the execution of investigations from allegation assessment through investigation and remediation. The position is hybrid (remote and in office) with an “office first” approach of approximately 60% of the time in the office. The position is in Washington, D.C., but is also open to applicants in Plano, Texas.

Job Responsibility

  • Manage the handling of internal investigations within your “hub” in the Americas
  • including complex internal investigations, responses to investigations by government authorities, and cases relevant to the Audit & Compliance Committee
  • Conduct internal investigations of reported Code of Business Ethics violations in a forensically sound, robust, fair and timely manner, and in compliance with relevant laws (including employment laws and data privacy laws)
  • Supervise investigators and attorneys who lead, plan, execute and report on investigations according to a defined framework while also using judgment and making credibility determinations
  • gather and review evidence and conduct financial and other forensic reviews
  • and conduct witness interviews
  • Supervise team members, including attorneys, paralegals, investigators, and/or other roles, including by setting expectations and holding people accountable, providing training and coaching as needed, resolving conflicts and building morale
  • Collaborate with colleagues on all aspects of investigations, including intake of allegations, staffing of investigations, investigation handling, and remediation, to ensure consistency and transparency
  • develop relationships with stakeholders including litigation counsel, auditors, and human resources professionals
  • Support our engagement with government enforcement authorities and regulators regarding investigations and remediation
  • Provide input on the need for and maintaining attorney client privilege
  • ensuring that investigations are conducted under attorney-client privilege where applicable and using internal resources or external counsel
  • Ensure the preservation and collection of relevant data and the timely review of data
  • manage the information flow in our internal case management system
  • collaborate with colleagues concerning collection of digital evidence and data privacy matters
  • Draft clear written reports summarizing investigation findings, edit investigations reports by investigators, provide comments and feedback on reports drafted by outside counsel
  • Engage with relevant decision-makers on the status of investigation findings on a timely basis and present summaries of the investigation as needed
  • Support remediation including personnel action and addressing process control gaps
  • Assist in the development of investigations policies and processes and improvements to investigations tools
  • Address resource needs and manage workload
  • Manage hub activities within budget
  • Act with integrity, objectivity and fairness

Requirements

  • A J.D. degree or equivalent
  • 15+ years’ experience handling investigations or in related areas
  • Significant experience as a people manager and team leader
  • Experience handling complex international investigations, such as Foreign Corrupt Practices Act and other anti-corruption issues, money laundering, anti-terrorist financing, export controls and sanctions, and anti-competition
  • Experience in workplace investigations, including sexual harassment, conflict of interest and discrimination claims
  • Fluency in English
  • Strong communication, writing and presentation skills
  • Strong problem-solving and analytical skills
  • Strong interpersonal skills and demonstrated ability to collaborate with others
  • Demonstrated ability to independently handle and manage complex matters, as well as manage multiple matters at one time, and to excel in ambiguity
  • Demonstrated ability to think strategically with regard to scoping, handling and resolving investigations
  • Demonstrated ability to act with urgency and operate in a fast-moving environment
  • Flexibility in accommodating time zones
  • Ability for occasional international travel

Nice to have

  • Experience at an international technology or telecom company is a plus
  • Foreign language fluency is a plus

What we offer

  • Opportunity for an annual bonus
  • Choice of three medical plan options and a dental plan option
  • Company credits for medical and dental premiums
  • 401(k) Plan with automatic 3% company contribution and match up to 4%
  • Basic life insurance and basic accidental death and dismemberment coverage
  • Short-term and long-term disability coverage
  • Stock Purchase Plan
  • Minimum of 15 days of accrued vacation
  • Up to 3 personal days per year
  • 11 annual holidays
  • 8 hours of volunteer time
  • 80 hours of sick time annually
  • Up to 16 weeks of paid maternity leave
  • 6 weeks of parental or adoption leave at 100% of pay
  • Financial wellness programs
  • Educational assistance
  • Matching gifts
  • Recognition programs

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