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We are looking for individuals passionate about fighting insurance fraud and risk, naturally curious, and eager to collaborate with peers and partners within the insurance risk space. You will conduct account investigations, assess risk indicators, and support special handling of complex risk scenarios. Critical to the role is engaging directly with Policy Owners and Agents to investigate potential fraudulent activity.
Job Responsibility:
Learn to conduct account investigations to identify fraudulent insurance agents, customer accounts, payment risks, and other fraud vectors
Assist in conducting investigations on customer accounts and support insurance partner requirements
Make basic account-level judgments based on data and predefined criteria
Contact Policy Owners and Agents as directed to gather information needed for investigations and fraud validation
Support maintaining fraud detection strategies and business rules under supervision
Participate in team meetings and training sessions to develop skills
Requirements:
Some experience or interest in fraud analysis, investigations, or operations
Basic understanding of risk or fraud prevention concepts preferred
Ability to use data and tools to support investigations with guidance
Strong curiosity and willingness to learn
Good communication skills for outreach to Policy Owners and Agents
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