Inventory Specialist Job at Walgreens (McMinnville)

Job Description

Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes. Validates and ensures accuracy of planograms.

Job Responsibility

Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy
Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns
Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes
Validates and ensures accuracy of planograms
Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing
Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs
In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day
Engages customers by greeting them and offering assistance with products and services
In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)
Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders
Scans in all deliveries while the vendor is still in the store, including common carrier deliveries
Focuses on One Box receiving
Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders
Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store
Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product
Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs
Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns
Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock
Verifies posting of all pharmacy/ prescription claims
Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes
Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks
Responsible for supporting front end and pharmacy ordering by ordering expense items
Monitors pharmacy manual orders to identify excess orders
Maintains consigned inventory and orders as required
Ensures all designated pull & quarantine item on-hands are updated and placed in the designated holding area
Maintains accurate inventory counts
Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations
Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts
Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems
Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities
Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory
Supports keeping all counters and shelves clean and well merchandised
Knowledgeable of all store systems and equipment
Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens
Supports execution of Pickup Program
In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids
Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale
Complies with all company policies and procedures
maintains respectful relationships with coworkers
Completes any additional activities and other tasks as assigned
Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements
Obtains and maintains a valid pharmacy license/certification as required by the state
Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems
When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management

Requirements

Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy
Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns
Champions On-Shelf Availability and is responsible for receiving, counting, pricing, returns, and all in-store inventory processes
Validates and ensures accuracy of planograms
Responsible for reviewing and coordinating the proper use of reports and system applications, which have an impact on the accuracy of front end and pharmacy on-hand balances and pricing
Responsible for executing and maintaining front end and pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs
In designated stores, as required, opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling and cashier responsibilities, and ensuring the floor and stock room are ready for the business day
Engages customers by greeting them and offering assistance with products and services
In designated stores, when serving as the leader on duty, resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)
Executes and coaches team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders
Scans in all deliveries while the vendor is still in the store, including common carrier deliveries
Focuses on One Box receiving
Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders
Under the supervision of the pharmacist-in-charge, verifies all pharmacy shipments are posted for products physically received at the store
Completes or verifies postings of all pharmacy warehouse orders, ABC prescription and OTC orders daily, secondary vendor orders, flu and dropship orders performing any necessary tote audits, and accurately reporting any shortages or damaged product
Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct store delivery (DSD) for planogrammed departments, executing disposals, call-ins, and vendor returns before expiration, completes scan outs/ scan outs returns on all subscribed departments including vendor/ DSD departments and pharmacy scan outs
Under the supervision of the pharmacist-in-charge,completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns
Facilitates excess inventory returns or interstore pharmacy transfers where applicable for non-returnable ABC overstock
Verifies posting of all pharmacy/ prescription claims
Completes execution of all pricing activities including price changes, markdowns, and markdowns deletes
Responsible for basic department pricing, including daily price changes, accurate pricing with correct signage, and reliable and timely completion of any additional regulatory pricing tasks
Responsible for supporting front end and pharmacy ordering by ordering expense items
Monitors pharmacy manual orders to identify excess orders
Maintains consigned inventory and orders as required
Ensures all designated pull & quarantine item on-hands are updated and placed in the designated holding area
Maintains accurate inventory counts
Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations
Under the supervision of the pharmacist-in-charge, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy and completes pharmacy smart counts
Ensures the store maintains inventory compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
Assists in the maintenance of inventory records, including receiving and posting of all products (in the front-end)) received at the store in all inventory systems
Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities
Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing sales floor, stockroom, and pharmacy for inventory and auditing the third party team on the day of inventory
Supports keeping all counters and shelves clean and well merchandised
Knowledgeable of all store systems and equipment
Assists and coaches store team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens
Supports execution of Pickup Program
In designated stores, when serving as the leader on duty, responsible and accountable for registering all related sales on assigned point-of-sale system (POS), including records of scanning errors, price verifications, items not on file, price modifications, and voids
Completes product returns, order voids, customer refunds, cash drops to safe, and provides change as requested for point of sale
Complies with all company policies and procedures
maintains respectful relationships with coworkers
Completes any additional activities and other tasks as assigned
Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements
Obtains and maintains a valid pharmacy license/certification as required by the state
Serves as a liaison between management and non-management team members by coaching and developing other capabilities with inventory systems
When serving as the leader on duty, communicates assigned tasks to team members and reports disciplinary issues and customer complaints to management

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