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Join us now and help protect our stock integrity, improve reporting and replenishment accuracy, and create the best experience for our customers and team! An exciting opportunity has opened for a highly organised and detail-focused Inventory Control & Stock Accuracy Lead! If you are passionate about accuracy, love solving problems, and enjoy creating seamless stock processes across stores, the warehouse, and systems, this role could be perfect for you. At Flo & Frankie, you’ll be the central point of accountability for stock integrity, ensuring our stock data is accurate, our auto-replenishment is reliable, and our customers have the best possible experience. This role is ideal for someone who thrives on investigation, process improvement, and working collaboratively with multiple teams across retail, warehouse, and head office.
Job Responsibility:
Own end-to-end stock accuracy across Lightspeed, warehouse systems, and store locations
Investigate and resolve stock discrepancies including transfers, receipting issues, partial orders, and negative stock to protect inventory integrity and auto-replenishment accuracy
Serve as the central point of support for store stock integrity, resolving issues related to systems, SKUs, barcodes, pricing, and processes
Run and review stock integrity reporting including adjustments, variances, redelegations, and cycle counts, ensuring strong controls, compliance, and audit trails
Coordinate and analyse store and warehouse stocktakes, identifying root causes of variance and implementing preventative improvements
Oversee inbound stock coordination with logistics partners and suppliers, ensuring accurate receipting and invoice alignment
Develop clear stock process guides, deliver training, and lead continuous improvement to uplift stock handling capability across the business
Requirements:
3–5 years’ experience in inventory control, stock integrity, supply chain, or retail operations
Strong understanding of retail stock management, inventory control, and replenishment logic
Advanced experience with Lightspeed or similar POS/inventory systems
High-level Excel skills for reconciliations, variance analysis, and reporting
Proven analytical and investigative capability with strong attention to detail
Experience coordinating stock takes and managing stock variance investigations
Practical, solutions-focused approach to problem solving
Confident communicator, able to influence compliance and work with multiple teams
Fashion or multi-store retail experience is strongly preferred
What we offer:
Above-market salary and generous staff discounts
Being part of a fun, down-to-earth, and supportive team who live and breathe our brand values
Ongoing training, development, and opportunities to grow your skills and career within a fast-moving fashion business
Access to free and confidential EAP services to support your wellbeing
A culture that values creativity, fresh ideas, and celebrates wins (big and small!) as a team