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Rackspace Technology is looking for an Inventory Control Specialist II with a focus on controls and shipping & receiving to ensure the accountability and security of data center inventory. As the Inventory Control Specialist II, you will understand and adhere to company safety policies and procedures. Understand and adhere to documented inventory controls and practices, and provide service in alignment with Rackspace Core Values to include FANATICAL support.
Job Responsibility:
Manage and process internal tickets
Process equipment returning to the secured inventory stockroom
Execute physical movements of inventory
Maintain meticulous 5S and housekeeping practices
Actively participate in the cause analysis method to investigate any customer-impacting events
Act as subject matter expert for process and policy alignment, also review and contribute documentation on the knowledge base
Participate in regularly scheduled inventory-related meetings
Assist in the training of new and existing controllers
Learn and demonstrate understanding of all safety policies, procedures, and requirements, including acquisition of any required certifications
Assist in the completion of all auditable controls
Address inquiries from other internal/external departments
Stock materials following industry handling standards
Communicate in an honest, transparent manner focused on building trust amongst customers and coworkers
Demonstrate no less than full performance in a continuous, consistent, measurable manner
Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers
Process hard drives containing data through the drive wiping and destruction processes
Complete reconciliation for the cycle counting process
Process reinstatements
Process all return materials, including sub- assembly build
Pull and assign items to fulfill customer contracts and upgrades
Replenish inventory using kanban and min/max methods
Process materials for disposals
Coordinate inbound and outbound shipments and communicate with freight companies
Process international shipments following industry standards
Process inbound receipts required for custom products
Package all shipments in alignment with company standards
Completion of all shipping and receiving documentation
Process inter-organization transfers
Requirements:
High School Diploma or regional equivalent required
1-2 years of work experience in the role duties required
Minimum of 1 year of experience in a computer- oriented position
Must have basic oral and written communication skills, as well as professional phone etiquette
Familiarity with productivity software, including but not limited to Microsoft Outlook, Excel, and asset tracking tools
Able to type with proficiency and accuracy
Able to lift 50 lbs. overhead
Nice to have:
Familiarity with electronic and computer components is a plus
Basic knowledge of an integrated inventory control system is preferred
Basic knowledge of the cycle counting process is preferred
Basic shipping and receiving experience preferred
Bachelor's Degree preferred, preferably in a field related to the role
What we offer:
incentive compensation opportunities in the form of annual bonuses or incentives, equity awards, and an Employee Stock Purchase Plan (ESPP)