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The Inventory Control Operations Manager is responsible for overseeing all aspects of inventory management within the distribution center to ensure accuracy, efficiency, and compliance with company standards. This role leads inventory control processes, coordinates physical counts and audits, and works closely with cross-functional teams including warehouse, logistics, procurement, and quality assurance. This role will develop and implement strategies to minimize stock variances, optimize storage capacity, and support high levels of order fulfillment and customer satisfaction. Strong analytical skills, leadership, and attention to detail are essential to maintain optimal inventory performance and support the overall supply chain.
Job Responsibility:
Lead IC SUP and Slotting SUP, and lead hourly IC TM’s and Slotting Leads
Directly responsible for DPM and Fill Rate of the Organization
Responsible for all matters related to shrink (process, goals, reporting)
Responsible for High Dollar research and establishing process improvement
Responsible to SOX counts, unallocatable reporting and process improvement within organization
Manage and lead team to effectively drive metrics associated with organizational slotting to drive efficiency and quality improvement
Perform audits or inspections to identify inventory accuracy, shrink reduction, vulnerabilities and establish building level improvement plans to address the vulnerabilities
Conduct training on all shrink reduction related topics to provide the facility with an educated and aware team member base to support inventory shrinkage
Create and implement shrink reduction initiatives that target compliance, shrink drivers utilizing an analytical approach through review of injury data, incident investigations
Develop annual building shrink reduction plan/goals and ensure all levels of management and team members are meeting expectations to achieve desired results
Maintain accurate inventory records through regular cycle counts and physical inventories
Investigate and resolve inventory discrepancies, stock variances, and shrinkage
Collaborate with department Operations Managers in Receiving, LDPA, Orderfill, Shipping, Safety Security and Transportation to ensure inventory integrity
Generate reports on inventory metrics (e.g. inventory turnover, accuracy, adjustments)
Ensure proper use of WMS (Warehouse Management Systems) or ERP software
Maintain compliance with internal policies and external regulations
Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies
Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team
Ensure root causes are identified, documented, and addressed with effective improvement
Conduct and oversee quality assurance audits, creating detailed reports on deficiencies, ASN compliance, and load quality
Collaborate with SSC partners, vendors, and Ops Managers to maintain inventory accuracy and vendor compliance within the DC
Establish strategies to accomplish inventory and process improvement goals, including slotting and location strategies
Requirements:
4-6 years’ experience with at least 2 years’ experience in warehouse environments including loss prevention, operations, safety, inventory control, or internal audit is required
Bachelor’s degree in Business Administration or related field is preferred
Any suitable combination of education and experience will be considered
Proficiency using Microsoft Office
Strong communication, problem-solving, public speaking, time management, and interpersonal skills
Detail-oriented approach to work
Ability to be on call to handle emergencies related to alarm issues, internal theft cases, disaster responses, etc.
Ability to work 2nd and 3rd shifts when required by business needs
What we offer:
company-paid life and disability insurance
paid parental leave
tuition reimbursement
family planning resources such as adoption and surrogacy assistance
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