Inventory Control Manager – Reverse Logistics

• Own end-to-end inventory control across all returns and reverse logistics facilities
• Establish structure, standards, and governance in environments with inconsistent or underdeveloped processes
• Ensure all returned inventory is accurately received, recorded, and properly classified
• Eliminate aged or unprocessed returns, misclassified or stranded inventory, and gaps in visibility and reporting
• Drive root cause analysis and corrective actions across 3PL partners and internal teams
• Oversee reconciliation between Oracle ERP and 3PL WMS systems
• Ensure discrepancies across all transaction types are identified, investigated, and resolved
• Implement and scale exception-based reconciliation processes
• Ensure integrity of inventory balances supporting financial reporting
• Lead inventory control governance across all returns-related 3PL partners
• Define and enforce expectations for transaction accuracy, inventory handling, and compliance
• Own execution and continuous improvement of inventory-related SOX controls
• Ensure all activities are audit-ready with complete documentation and traceability
• Establish reporting frameworks to provide visibility into returns inventory by status and location, aging, excess, and obsolete inventory, and inventory discrepancies and trends
• Develop and implement standard operating procedures (SOPs) across all returns facilities
• Standardize inventory control practices across 3PL network
• Lead initiatives to improve accuracy, efficiency, and scalability
• Provide guidance and oversight to Inventory Control Specialists / Analysts

• Bachelor’s degree in Supply Chain, Finance, Accounting, or related field (preferred)
• 5–8+ years experience in inventory control, reverse logistics, or 3PL environments
• Proven experience managing ERP (Oracle preferred) and WMS reconciliation processes
• Experience operating in SOX-controlled environments
• Strong leadership and stakeholder management skills
• Advanced Excel skills
• French and English Communication

Experience with Power BI or similar tools

• Medical insurance
• Dental insurance
• Vision insurance
• RRSP retirement plan with matching
• Employee stock purchase program
• Life insurance
• AD&D
• Short-term disability insurance
• Long-term disability insurance
• Generous paid time off
• Company holidays
• Free clinical mental health support
• EAP
• Tuition reimbursement
• Wellness reimbursement
• Product discounts
• Referral bonus program