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Inventory Analyst

https://www.randstad.com Logo

Randstad

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Location:
India , Bengaluru

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

JD - Inventory Analyst Work location - PSN, Bangalore. Order Management Goals, but are not limited to: Timeliness to answer/respond or act on salesforce cases, phone calls and emails; Volume of orders worked; Provide backup and cross functional support as needed; Improve service fill for dealer orders; Provide high quality deliverables; Resolving griefs within stipulated time; Others as determined by supervisor/Manager

Job Responsibility:

  • Address dealer orders, calls and interpret dealer inquiries regularly
  • Activities include but are not limited to standard problem resolution, product information, orders status inquiries, consideration of supplier/process or direct shipments
  • higher or lower levels of support (groups or disassembly), acquiring material from production facilities, and dealer return material
  • Monitoring and following (and at times placing) parts orders including addressing back orders through interaction with process support teams (expediting, purchasing, warehouse, quality, etc)
  • Responsible for performing other job duties as assigned by Caterpillar management from time to time
  • Employees may also be required to work outside of the normal work hours
  • Building Rapport and communicating on a regular basis with the appropriate facility and process partner contact on order status and details while developing an understanding of expectations of the business segment being supported
  • Hold periodic or as-needed meetings/calls with respective network customer services staff and expediting teams to address/clarify issues and questions and to stay current on ordering processes, part status and/or system updates
  • This may require some flexibility in hours to accommodate dealer discussions

Requirements:

  • Bachelor degree / Diploma (3 years)
  • Zero to one year of job-related experience in any domain
  • MS-Office skills and good presentation skills
  • Strong interpersonal and communication skills
  • Should be a team player with strong analytical and problem-solving skills
  • Attention to detail

Additional Information:

Job Posted:
December 26, 2025

Expiration:
February 07, 2026

Work Type:
On-site work
Job Link Share:

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