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NTT DATA is a leading global provider of infrastructure and platform services, partnering with some of the world's most innovative technology vendors. We help organizations modernize their IT landscapes, increase operational efficiency, and enable sustainable business growth through reliable and scalable platforms. We're looking for passionate, curious, and motivated individuals to join our team and work with clients to translate complex technology into real business value—driving transformation, resilience, and long-term success.
Job Responsibility
Provide Level 3 support for Microsoft Intune and Microsoft 365 environments, including advanced troubleshooting and root cause analysis
Manage and maintain endpoint devices, including Lenovo laptops, Apple iOS/iPadOS devices, and related peripherals
Device Management for laptops (mainly Lenovo), mobile devices (Apple iOS/iPadOS), and peripherals
Collaboration and productivity tools management, including Microsoft 365 services (Windows, SharePoint, Teams, OneDrive, M365 E3/E5)
Security, identity, and access services using Intune, Autopilot, Apple Business Manager, Microsoft Entra ID, and Active Directory
Administer and optimize Microsoft 365 services such as Teams, SharePoint, OneDrive, and Windows enterprise environments
Design, implement, and support device enrollment and lifecycle management using Intune, Autopilot, and Apple Business Manager
Ensure secure identity and access management through Microsoft Entra ID and Active Directory
Monitor system performance, reliability, and security compliance across all managed endpoints and services
Collaborate with cross-functional teams to deliver seamless end-user experiences and continuous service improvements
Maintain documentation, knowledge base articles, and operational procedures
Support incident, problem, and change management processes in line with ITIL/ITSM frameworks
Requirements
Strong hands-on experience with Microsoft Intune and Microsoft 365 (E3/E5)
Expertise in device management for Windows and Apple ecosystems
Solid understanding of Microsoft Entra ID (Azure AD) and Active Directory
Experience with Autopilot and Apple Business Manager
Knowledge of endpoint security, compliance policies, and conditional access
Familiarity with ITIL/ITSM processes and service management tools
Strong analytical and troubleshooting skills
Excellent communication and documentation abilities
Microsoft certifications (e.g., Microsoft 365 Certified: Endpoint Administrator Associate, Enterprise Administrator Expert) are a plus
Experience with scripting (PowerShell) and automation is an advantage
Knowledge of mobile application management (MAM) and mobile device management (MDM) strategies
Nice to have
Microsoft certifications (e.g., Microsoft 365 Certified: Endpoint Administrator Associate, Enterprise Administrator Expert)
Experience with scripting (PowerShell) and automation
Knowledge of mobile application management (MAM) and mobile device management (MDM) strategies
What we offer
Smooth integration and a supportive mentor
Pick your working style: choose from Remote, Hybrid or Office work opportunities
Our projects have different working hours to suit your needs
Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
Private Health Insurance custom-made for you
Attend individual coaching sessions or go one step further by joining our accredited Coaching School
Epic parties or themed events designed for our people and their families