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The Inside Sales Account Manager is responsible for driving revenue through account management of small, medium, and large sized accounts (>$5K +), including hospital, ambulatory surgery centers, and physician offices, and for sales of Interventional Pain Management sales solutions, including needles, kits, and trays. Primary responsibility, with a high degree of autonomy and critical thinking, is managing assigned facilities, executing and driving sales initiatives through a monthly cadence of 500 outbound sales calls per month, and retaining and growing existing customers.
Job Responsibility:
Plan & Execute: Consistently achieves sales quota across portfolio
Proficient in sales execution component of marketing plans
Independently creates call and business development plans across the product portfolio to achieve sales quotas
Demonstrates adaptability and creativity with multiple initiatives
Manages attainment of assigned sales quota and customer satisfaction through consistent communication with the Regional Manager and Inside Sales Manager, managing own sample allocation, placing orders, providing sales materials and coordinating product trials
Develop product knowledge and utilize to best serve customer’s current business needs, as well as to prospect new products, program and training opportunities with current accounts and to identify and qualify new business
Obtain information needed to accurately understand problems and needs
use this information to determine viable solutions and formulate new and innovative ideas
proactively solve customer problems in a manner that exceeds customer expectations
Work cross functionally with field sales in order to drive sales objectives
cultivates client relationships
develops and collaborates on all account activity and growth
Provides customer with account information, detailed instructions on order placement and product shipment processes, product pricing, and pertinent contact information
Identify opportunities to sell new products/solutions into targeted sales channels (ie: hospital, ambulatory surgery center, physician office), quoting prices, strategic product solutions and credit terms
Work to retain existing customers and to grow our share of business, selling on value, through set customer call cadence schedule
Work adeptly with appropriate tools and databases to be constantly abreast of customer pricing, GPO affiliation, etc
Utilize cross-referencing tools to develop quotes to drive new conversions or mix shifts to enhance account profitability
Manage time efficiently, maximizing time with customers and optimizing selling activities
Generate and execute a robust pipeline of sales opportunities and forecast as dictated by the business, documenting everything in Salesforce.com
Engage in monthly dashboard reviews of customer health and progress towards quota achievement
Administrative: Accurately forecast monthly and quarterly sales
Effectively build and manage pipeline via Salesforce.com (SFDC) platform
Consistently perform administrative responsibilities, such as, expense reports, sales reports, and other business requests
Perform all online sales and compliance trainings within assigned timelines demonstrating proficiency
Requirements:
Bachelor’s Degree or higher required
Three or more years of relevant sales/marketing experience is required
A track record of earning strong commissions, the ability to work as part of a team and/or independently, be highly organized and exhibit superior communication skills required
Proven track record of meeting or exceeding individual and/or team sales quotas
Experience supporting or independently managing a sales territory
Ability to provide service to accounts in various time zones across the US
Ability to travel by air and car up to 30% of the time
Ability to use Microsoft Office, Outlook, MSWord, EXCEL, PowerPoint and other database software
Nice to have:
Skill in managing time effectively
Ability to plan extensively to meet goals
Ability to track sales performance
Ability to maintain accuracy, consistency, and quality in a fast-paced, multi-task environment
Experience in the healthcare industry involving interaction with physicians, clinicians, administrators, etc.
Experience in educating or influencing targeted customers
Two years of working in medical sales/inside sales preferred
Established business planning and forecasting experience
Demonstrated formal sales skills training, preferably from a Fortune 500 company
Salesforce.com experience preferred
Strong desire to learn and grow professionally
Excellence in process management and organizational agility
What we offer:
Incentive compensation program
Benefits on day 1
Free onsite gym
Onsite cafeteria
Uncapped sales commissions
401(k) employer match of 100% of each pretax dollar you contribute on the first 4% and 50% of the next 2% of pay contributed with immediate vesting