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Internship Customer Relationship Management - Loyalty

Netherlands, Hilversum · Job Posted March 19, 2026
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Job Description

At Hunkemöller, it's about more than working in retail—it's about your passion for retail and creating beautiful moments for our customers and colleagues. Together we create an inspiring working environment where everyone feels welcome, and successes are shared. Starting in September 2026, you can become a part of the Best Internship in Retail (BIIR) Program, alongside 50+ fellow interns!

Job Responsibility

  • Learn and contribute to the creation of campaigns & vouchers
  • Learn about the latest technology to talk to members
  • Help with the generation of new leads to grow member base and newsletters opt-ins through gamification
  • Support development and set up Member actions and promotions
  • Strong focus on gamification for lead generation and engagement
  • Development and creation of win-competition to increase leads, sales and engagement
  • Joint production of POS material with marketing operations team
  • Development of follow-ups internal and external communications regarding the new loyalty program
  • Development of vouchers & campaigns with team and other teams such as E-commerce and Social
  • Development of lead-generation campaigns throughout channels
  • Reporting on the activities
  • Work on own assignment that fits within the strategy and objectives of education and Hunkemöller

Requirements

  • Currently enrolled in HBO-/Bachelor-/Master studies (Marketing / Communication / New Media / Business Administration/International Business)
  • Familiar with the MS Office package (Word/Excel)
  • Interested in Customer Loyalty & Customer Relationship Management
  • Fluent in English
  • Available for at least 40 hours/week
  • Must be available for 5 months starting in September 2026
  • Must be enrolled at a school or university for the full duration of the internship
  • Must meet Dutch law eligibility: EU citizen, Family/Partner visa, or non-EU student in the Netherlands with mandatory curriculum internship or university willing to sign a Nuffic Agreement

Nice to have

Other languages besides English

What we offer

  • Part of the Best Internship in Retail (BIIR) program with diverse learning opportunities
  • Assigned Buddy for personal coaching
  • Work From Home (WFH) Policy: up to 2 days per week
  • Internship Allowance: 450€ per month (gross) with 8+ holiday days
  • Travel Allowance: Max. 23€ per day
  • 25% staff discount
  • Company laptop
  • Company gatherings like Townhalls and drinks

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