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Internet Customer Migration Planner

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Vodafone

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Location:
India , Pune

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking a skilled individual to support enterprise customer order management and circuit inventory activities within Vodafone’s global Internet network. This role focuses on validating customer orders, designing solutions, building circuits, booking resources, and planning migration activities. The position requires hands-on expertise in transmission, DWDM, OTN, IP network design, and managing end‑to‑end customer connectivity in alignment with project requirements.

Job Responsibility:

  • Manage customer order inventory and design activities for enterprise orders within Vodafone’s Internet network
  • Prepare detailed solution design documents and migration plans for complex customer projects
  • Plan and design network inventory across Transmission, DWDM, OTN, and IP network routers
  • Understand customer access methods and CPE termination to support circuit build and last‑mile access design
  • Deliver end‑to‑end solution design for enterprise order fulfilment, liaising with customer teams to review updates and changes
  • Participate in UAT assessments for new inventory demands and develop automation scripts to support project simplification
  • Provide continuous feedback to project teams and adapt to evolving project demands and inventory systems
  • Drive customer migrations by coordinating with provisioning, field engineers, and network engineers through the change management process
  • Collaborate with GNED teams to support delivery objectives and maintain cross‑functional alignment
  • Manage stakeholder expectations, handle priority requests, and resolve escalations
  • Contribute to innovation and continuous improvement initiatives across the team

Requirements:

  • Extensive experience in enterprise customer order management and network inventory planning/design
  • Hands‑on design experience in telecommunications installations focused on transmission and access
  • Strong knowledge of inventory systems including Cramer, MORI, Amdocs, and workflow tools
  • Proficient in interpreting network demand and engaging with global customers to support decision‑making
  • Familiar with enterprise LAN/WAN solution design, including redesigning customer connectivity for project needs
  • Effective communicator with the ability to work collaboratively in multinational teams
  • Strong analytical and critical thinking abilities with high attention to detail
  • Broad understanding of enterprise customer network products and solution design best practices
  • 5–7 years of telecom industry experience in customer order and inventory management
  • Engineering/Science graduate with relevant technical expertise
  • CCNA certification or equivalent expertise
  • Experience with OSS/BSS environments, particularly AMDOCS/Cramer
What we offer:
  • Opportunities to work on complex global network projects involving cutting‑edge transmission and IP technologies
  • Exposure to large‑scale enterprise customer environments and global stakeholder interactions
  • Experience in end‑to‑end solution design, inventory planning, and automation initiatives

Additional Information:

Job Posted:
January 29, 2026

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