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Ready to start your own new journey while helping international students begin theirs? As our International Support Officer, you’ll coordinate all aspects of international student support, from accommodation and host family arrangements to welfare, administration, and cultural enrichment. You’ll be the main point of contact for students and host families, ensuring a smooth transition and a positive experience for everyone involved.
Job Responsibility:
Oversee and coordinate international student support, accommodation, and pastoral care
Recruit and match host families to students, supporting both parties throughout the process
Organise transport, airport transfers, and enrichment trips
Liaise with international partners to ensure students’ welfare and support needs are met
Manage administration, including processing invoices and payments
Requirements:
Excellent planning, organisational, and communication skills
Ability to build strong relationships with students, families, and external partners
Proactive, inclusive, and committed to continuous improvement
Nice to have:
Experience working with different international cultures
Experience supporting the welfare and pastoral needs of international students
What we offer:
Generous Annual Leave - 28 days FTE per annum
Learning and Development Opportunities - 3-4 annual paid group development days, bespoke programmes e.g. Aspiring Leaders Development Programme and strong internal progression where 1 in 3 roles are filled internally
Exclusive Discounts & Perks - Inc. restaurant, grocery, retail and holidays discounts as well as car leasing and tech purchasing schemes, on-site nursery
Flexible Personal Leave - Time off for your child's first day at nursery or school, moving homes and for interviews
Wellbeing and Health Support - Generous sick pay, counselling services, discounted gym membership at Canterbury College
Culture and Recognition - Being part of Community Days, an annual Staff Celebration Day, and an eco-friendly organisation dedicated to reaching net-zero by 2030