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International Support Logistics Associate

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Silvus Technologies (International)

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Location:
Denmark , Copenhagen

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Silvus is seeking an International Support Logistics Associate who will be responsible for shipping, receiving, and coordinating/maintaining loan inventory, as well as handling RMAs and other sales-related activities. Additionally, the role will involve the planning of logistics for trade shows and other sales-related activities. This position reports to the Senior Sales Engineer and is full-time, on-site, daily, Monday through Friday. The location for this role is at Silvus’ shipping center in Copenhagen, Denmark.

Job Responsibility:

  • Manage the scheduling of loan inventory via specialized software systems such as Excel and CRM tools
  • Manage the cleaning, configuration, preparation, and shipping of loan radios and accessories
  • Receive, unpack, and process internal RMAs (Return Merchandise Authorizations)
  • Coordinate the return of products for repair
  • Review and coordinate customer account setup and related paperwork
  • Assist with RMA shipments as needed
  • Oversee all aspects of outbound international shipments, including inspection, packing, and paperwork preparation
  • Maintain and manage Loan Inventory facilities and associated items
  • Unpack and inspect incoming packages, ensuring all items are properly accounted for
  • Manage inventory of packaging materials
  • Handle the packaging of products for shipment, as well as the coordination of transportation and carrier services
  • Ensure on-time delivery schedules and provide tracking information for all shipments
  • Generate metrics reports for loans and RMAs
  • Assist with administrative tasks and event coordination related to international trade shows
  • Perform other related duties as required

Requirements:

  • Minimum completion of secondary education (such as GCSEs or an equivalent national qualification
  • high school diploma or GED)
  • Minimum 1 year of experience with shipping, receiving, and logistics
  • 1 year of experience with customer service and/or administrative coordination
  • Effective communication skills, both verbal and written
  • Fluent in English, both verbal and written
  • Effectively handle tasks and projects independently, requiring minimal direction
  • Proficient internet skills, including the use of email, group messaging, and digital data collection
  • Valid Driver’s License
  • Proficient in Microsoft Excel or Google Sheets
  • Strong attention to detail
  • Familiarity with CRM systems (e.g., Zoho, Salesforce, etc.)
  • All employment is contingent upon the successful clearance of a background check

Nice to have:

  • Experience with FedEx, UPS, and DHL systems and software
  • Experience shipping commercial goods to international destinations
  • Detail-oriented and self-motivated
  • Demonstrate a strong focus on maintaining cleanliness in all work areas
  • Demonstrated interest in learning about highly technical products and new software systems

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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