International Support Logistics Associate Jobs

Silvus Technologies (International)

Location:
Denmark, Copenhagen

Category:
Logistics

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Silvus is seeking an International Support Logistics Associate who will be responsible for shipping, receiving, and coordinating/maintaining loan inventory, as well as handling RMAs and other sales-related activities. Additionally, the role will involve the planning of logistics for trade shows and other sales-related activities. This position reports to the Senior Sales Engineer and is full-time, on-site, daily, Monday through Friday. The location for this role is at Silvus’ shipping center in Copenhagen, Denmark.

Job Responsibility:

Manage the scheduling of loan inventory via specialized software systems such as Excel and CRM tools
Manage the cleaning, configuration, preparation, and shipping of loan radios and accessories
Receive, unpack, and process internal RMAs (Return Merchandise Authorizations)
Coordinate the return of products for repair
Review and coordinate customer account setup and related paperwork
Assist with RMA shipments as needed
Oversee all aspects of outbound international shipments, including inspection, packing, and paperwork preparation
Maintain and manage Loan Inventory facilities and associated items
Unpack and inspect incoming packages, ensuring all items are properly accounted for
Manage inventory of packaging materials
Handle the packaging of products for shipment, as well as the coordination of transportation and carrier services
Ensure on-time delivery schedules and provide tracking information for all shipments
Generate metrics reports for loans and RMAs
Assist with administrative tasks and event coordination related to international trade shows
Perform other related duties as required

Requirements:

Minimum completion of secondary education (such as GCSEs or an equivalent national qualification
high school diploma or GED)
Minimum 1 year of experience with shipping, receiving, and logistics
1 year of experience with customer service and/or administrative coordination
Effective communication skills, both verbal and written
Fluent in English, both verbal and written
Effectively handle tasks and projects independently, requiring minimal direction
Proficient internet skills, including the use of email, group messaging, and digital data collection
Valid Driver’s License
Proficient in Microsoft Excel or Google Sheets
Strong attention to detail
Familiarity with CRM systems (e.g., Zoho, Salesforce, etc.)
All employment is contingent upon the successful clearance of a background check

Nice to have:

Experience with FedEx, UPS, and DHL systems and software
Experience shipping commercial goods to international destinations
Detail-oriented and self-motivated
Demonstrate a strong focus on maintaining cleanliness in all work areas
Demonstrated interest in learning about highly technical products and new software systems

Additional Information:

Job Posted:
December 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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International Support Logistics Associate