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The International Student Support and Engagement Officer (ISSEO) plays a key role in advancing the University’s mission to deliver transformative education for Tasmania and from Tasmania to the world. Based at the Australian Maritime College and working across all Centres, this position provides comprehensive administrative, cultural, and pastoral support to a rapidly growing and diverse international student cohort. This role will provide a first contact point and support for AMC’s international students. Working under the leadership of the International Student Support team, the ISSEO will ensure the needs of AMC’s international cohort are connected to the University’s broader advising, engagement, and wellbeing services.
Job Responsibility:
Coordinate international student onboarding and orientation, support enrolment and visa compliance with UTAS Advising teams, and maintain accurate records of student interactions and engagement
Provide first point of contact for AMC international students regarding academic processes, wellbeing services, and campus life
Maintain effective communication with University and community stakeholders, collaborate with academic and professional staff
In coordination with the Student Engagement team, develop and deliver initiatives that promote participation, integration and belonging
Ensure compliance with UTAS and AMC policies while actively contributing to the ongoing improvement of administrative processes and documentation for international students
Requirements:
Demonstrated experience in providing administrative and/or student support in a higher education or similar environment
Strong intercultural communication and interpersonal skills, with sensitivity to diverse cultural and linguistic backgrounds
Ability to build effective working relationships and collaborate with colleagues across different teams and functions within an institutional environment to achieve shared goals
Proven ability to manage competing priorities, meet deadlines, and maintain accuracy in record keeping
Experience in event coordination, student engagement initiatives, or community liaison roles