International Service Engineer Job at Wallace Hind (Bedford)

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support position at Sopra Steria, a major Tech pla...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Total Experience Expected: 1-2 years
Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow
Excellent communication skills in French and English (written & verbal)
Knowledge of the ITIL framework and practices
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to appropriate technical teams
Monitor issues from start till resolution
Escalate unresolved problems to higher level of support
Ability to work under pressure and manage tight deadlines
Experience in handling international (European & US, and Asia Pacific Geographics) clients

Job Responsibility

Provide support on the first line of the Global Shared Service Desk & Monitoring to multiple external customers
Assist users with hardware, application, and software problems via phone, self-service, email, and chat
Categorize and record reported queries and provide solutions
Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool
Log details of all incidents: alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use the supplied checklists and ensure that problems highlighted are followed up
Maintain procedures compliant with ITIL and company's quality management system
Escalate tickets to L2 and L3 as appropriate and follow up for resolution
Tracking and documenting any changes made to the KB article and creating KB articles

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

Service Desk Engineer-Service Support

Service Desk Engineer-Service Support role at Sopra Steria, a major Tech player ...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Strong working knowledge of Printers, Operating Systems, MS Office, Active Directory, VPN, ServiceNow, Etc.
Excellent communication skills (written & verbal)
Sound knowledge of ITIL framework and practices
Strong knowledge of preparing Excel reports, PowerPoint, and other SOP documents
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to appropriate technical teams
Categorize and record reported queries and provide solutions
Monitor issues from start till resolution
Escalate, if needed, unresolved problems to a higher level of support
Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements with a proven track record of operational process change and improvement

Job Responsibility

Handling calls, Emails, Chats, incidents, and events on the tickets
Log details of all incidents
Alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use supplied checklists and ensure that problems highlighted are followed up
Maintain procedures compliant with ITIL, the company’s quality management system
Documenting and reporting on service desk activities such as incident reports, problem resolution, and staff training activities
Contribute to improving customer support by actively responding to queries and handling complaints
Follow up with customers to identify areas of improvement
Strong Knowledge of Computer, IT infrastructure, Printers, MS-office products, networks, servers Monitoring tools like Tivoli, etc. along with their components

What we offer

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Fulltime

Service Desk Engineer-Service Support

Provide support on the first line of the Global Shared Service Desk & Monitoring...

Location

India , Noida

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Working knowledge of Operating Systems (Windows 10 & Windows 11), MS Office, Outlook, MS Teams, Azure AD, on-prem Active Directory, M365, Defender, VPN, ServiceNow, internally used applications
Excellent communication skills (written & verbal)
Knowledge of the ITIL framework and practices
Provide timely responses to all incidents, outages, and performance alerts
Categorize issues for escalation to the appropriate technical teams
Categorize and record reported queries and provide solutions
Monitor issues from the start till resolution
Escalate, if needed, unresolved problems to a higher level of support
Ability to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements, with a proven track record of operational process change and improvement
Ensure timely follow-up with cross-functional teams via e-mails, phone calls, and MS Teams.

Job Responsibility

Handle calls, Emails, Chats, incidents, and Requests on the ticketing and monitoring tool, taking necessary details, and ensuring the call is dealt with
Log details of all incidents: alerts/events and problems utilizing standard reporting methods
Provide first-line fixes, utilize relevant procedures, or escalate problems
Use the supplied checklists and ensure that the problems highlighted are followed up on
Maintain procedures that are compliant with ITIL, the company’s quality management system
Escalate tickets to L2 and L3 as appropriate and follow up for the resolution
Handling checks and reports that should be sent to clients
Will be responsible for Incident Review in ServiceNow using defined quality criteria for all P1 and P2 Incidents
Ensure that the incident management documentation process is being performed at a high level of quality
Generate reports on an ad-hoc or recurring basis using incident data from ServiceNow

What we offer

Inclusive and respectful work environment
Open to people with disabilities.

Fulltime

Field Services Engineer

One of my key clients is a company that specializes in providing packaging solut...

Location

United States

Salary:

Not provided

Mackinnon Bruce International

Expiration Date

Until further notice

Requirements

A fluent level of English is a must
Specialization in auto-mechanic, mechanical or electromechanical
Have experience as a Field Service Engineer or Maintenance Technician, either working in a plant or servicing packaging or beverage equipment
Minimum experience of 2 years is required
Availability to travel up to 90 %

Job Responsibility

Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications
Properly handle, check and transfer equipment non-conformities
Prepare Job Progress Chart and technical reports in reference to carried-out activities
Ensure ultimate internal and external customer satisfaction
FAT & SAT
Operator Training
Perform activities in line with the Standard Operating Procedures, coordination plan rules and customer rules
Report after sales opportunities detected on Customer site
Technical activities, troubleshooting and reporting deliverables
Report to the Installation Site Manager for team site activities

Fulltime

Structural Engineer Intern

The Structural Engineer Intern will work with architects and other engineers to ...

Location

United States , Little Rock

Salary:

Not provided

Cromwell Architects Engineers

Expiration Date

Until further notice

Requirements

Bachelor’s degree in civil or architectural engineering from an ABET accredited university
Passed the Fundamentals of Engineering Exam (FE)
Experience in Microsoft Office Suite: Word, Excel, Outlook
Communication and time management skills
Organizational skills and attention to detail
Analytical and problem-solving skills
Ability to prioritize tasks and work independently
Ability to work collaboratively in a team environment, including multi-disciplined design teams

Job Responsibility

Structural analysis and design of structural systems to meet load and serviceability requirements as well as architectural design
Evaluate structural deficiencies and provide rationale solutions
Work with REVIT technicians to develop structural plans and details
Edit structural specifications
Perform construction phase services: review shop drawings and submittals, respond to contractor’s requests for information, perform site visits, and write observation/field reports
Travel: Up to 10%

Field Service Engineer

Work with a major participant in the semiconductor industry and directly support...

Location

Germany , Dresden

Salary:

Not provided

ASML

Expiration Date

Until further notice

Requirements

Bachelor degree or State-certified technical engineer in an Engineering field (e.g. Mechanical Engineering, Electrical Engineering or Mechatronics) or work experience
2-5 years of relevant work experience
Experience with technical customer support
Strong hands-on and troubleshooting skills
Good communication skills, fluent in English and German desirable
Ability to work in a high-pressure environment
Strong logical thinking, problem solving skills and show attention to details
Take ownership and responsibility, be able to adapt to changing customer circumstances
Be a strong team player within a multi-cultural environment
Domestic and international travel may be required up to 20%

Job Responsibility

Diagnose, repair, and troubleshoot ASML's cutting-edge equipment
Guarantee equipment dependability and uptime
Carry out both preventative maintenance and corrective measures
Organize and safeguard resources to guarantee that all equipment and supplies are available when needed
Record and report technical actions
Compile crucial information, evaluate challenging circumstances, and put innovative solutions into action
Work in day/night shifts

Fulltime

Software Engineer, I (Intern)

Fortune 500 clients and government agencies trust eGain AI knowledge solution to...

Location

United States , Sunnyvale

Salary:

6000.00 USD / Month

eGain

Expiration Date

Until further notice

Requirements

Pursuing a Bachelor’s degree in a STEM related field from a top-tier US university

Job Responsibility

Define, develop and maintain AI-powered software tools, services, and applications, collaborating with fellow software engineers

Software Engineer, II (Intern)

Fortune 500 clients and government agencies trust eGain AI knowledge solution to...

Location

United States , Sunnyvale

Salary:

7500.00 USD / Month

eGain

Expiration Date

Until further notice

Requirements

Pursuing a Master’s degree in a STEM related field from a top-tier US university

Job Responsibility

Define, develop and maintain AI-powered software tools, services, and applications, collaborating with fellow software engineers

International Service Engineer

Wallace Hind

Location:
United Kingdom , Bedford

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 19, 2026

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International Service Engineer

Wallace Hind

Location:United Kingdom , Bedford

Category:Manufacturing

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 19, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
United Kingdom , Bedford

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Contract Type:
Not provided

Job Posted:
March 19, 2026