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Silvus Technologies is seeking an International Sales Engineer to collaborate closely with the Sales, Marketing, and Business Development teams, providing our customers with tailored solutions that meet their needs. The successful individual in this role will participate in technical sales, demonstrations, and support of Silvus' family of advanced multi-antenna MIMO radio and mesh networking solutions. Sales Engineers also play a key role in influencing product development. This opportunity is well suited for an entrepreneurial technologist who enjoys interacting with customers, has a healthy sense of adventure, and enjoys traveling.
Job Responsibility:
Provide pre- and post-sales technical support, including system planning, customer training, system optimization, etc.
Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies
Prepare and conduct product demonstrations for customer visits and equipment evaluations
Visit customer sites to provide technical support and conduct training
Troubleshoot failures and abnormal situations in the field
Collect and analyze field failures and abnormalities
provide feedback to the development team
Participate in resource allocation and hardware maintenance to support different sales and business development activities
Help design engineers reproduce and troubleshoot problems
help drive future product development
Travel requirements – 50%
frequent travel for meetings, events, and demonstrations
Requirements:
Bachelor’s Degree (or international equivalent) in Electrical Engineering or other related technical fields, plus 2 years of demonstrated experience in a pre-and post-sales technical support position OR minimum completion of secondary education (such as GCSEs or an equivalent national qualification
high school diploma or GED) with at least 6 years of demonstrated experience in a pre- and post-sales technical support position
Proficiency with RF instruments such as signal generators and spectrum analyzers
All employment is contingent upon the successful clearance of a background check
Nice to have:
Experience with operating and testing IP radios/modems
Familiarity with Linux
Proficiency with TCP/IP protocol and networking
Knowledge of wireless communication systems, RF signal propagation, and digital communication technologies
Exposure to and proficiency with programming languages such as C/C++
Excellent organization skills, attention to detail, and demonstrated written and verbal communication skills
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