International IT Support Engineer Job at Selectra (Lyon)

International IT Support Engineer

As an Service Engineer, you'll be joining the CORE team in one of our offices in...

Location

Spain , Madrid

Salary:

Not provided

Selectra

Expiration Date

Until further notice

Requirements

Has a real appetite for IT and new technologies
Is proactive, anticipating user needs and proposing process improvements
Is autonomous and flexible
Has an analytical mind
Can easily adapt to changes
Is enthusiastic and has a positive attitude
Fluent in French (written and spoken) and English, Spanish is a plus
Professional experience is not necessarily required, but we are looking for a high level of self- demanding profile with a thirst for learning
Know what Selenium is
Be comfortable with at least one programming language

Job Responsibility

Automate routine and repetitive IT support tasks to increase efficiency and free resources
Continuously improve IT support processes by identifying recurring issues and implementing practical solutions
Take care of the technical side of new projects with the Operations department

What we offer

private health insurance at preferential rates through Alan
Discounted fitness subscription thanks to our partnership with Wellhub
Fresh fruit delivery every week to the office
Pluxee card (formerly Sodexo) for your meals, transport, or childcare expenses
Mobility support: we assist you in your relocation if you change city or country
Free language classes to better communicate with your international colleagues

Fulltime

IT Support Engineer / Sr. Support Engineer

At Spectro Cloud, we are in search of a talented individual to join our IT team ...

Location

India , Bengaluru

Salary:

Not provided

Spectro Cloud

Expiration Date

Until further notice

Requirements

10 years minimum experience in an IT Support role with a proven track record in growing a department
Crucial experience supporting international teams and providing support to employees across the US, UK, and EU time zones
Excellent verbal and written communication skills to partner with cross-functional teams solving hard problems and completing complex deliverables with quality
Excellent analytical and research skills necessary to understand and interpret request and project security-related risk, technical requirements, and industry standards
Direct experience supporting Okta, Google Workspace, JAMF, Slack, AI Tools (ChatGPT, Cursor, etc.) Jira, Confluence, and Zoom

Job Responsibility

Ensure an exceptional employee experience through clear communication and timely response to employee requests
Support company SaaS portfolio through best practice implementation, end user training, and license management to ensure reliable, cost-effective services and tools
Participate in team training, mentoring, and skill sharing in a high-performing IT department to ensure the team has the necessary skills to support a growing, dynamic environment
Maintain core IT infrastructure to support onboarding, offboarding, and employee lifecycle through Okta, Google Workspace, JAMF, Intune, and Atlassian tools
Experience in an IT support team balancing workload, meeting SLAs, and tracking performance metrics

Msp It Support Engineer

Our client, a growing managed services provider in the Phoenix, Arizona area, is...

Location

United States , Phoenix

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of IT support experience, including experience working in the MSP industry
Strong hands-on experience with Microsoft 365 administration and support
Experience supporting VMware environments
Strong knowledge of Active Directory, Group Policy, and Windows Server environments
Experience troubleshooting Windows desktops, printers, networking, and remote access tools
Familiarity with backup solutions, antivirus/security tools, and ticketing systems
Excellent problem-solving, communication, and customer service skills
Ability to manage multiple priorities and work effectively in a fast-paced client-service environment

Job Responsibility

Provide Tier 2/Tier 3 technical support for end users and client environments in an MSP setting
Troubleshoot and resolve issues involving desktops, servers, networks, and cloud-based systems
Administer and support Microsoft 365, including user accounts, Exchange Online, Teams, SharePoint, and licensing
Manage and support VMware virtualized environments
Maintain and troubleshoot Active Directory, including user provisioning, group policy, permissions, and domain services
Monitor system performance and proactively identify and resolve technical issues
Support onboarding/offboarding processes, including account creation, permissions, hardware setup, and access management
Assist with server maintenance, patching, backups, disaster recovery, and security best practices
Document technical issues, resolutions, and client environments accurately in the ticketing system
Collaborate with internal teams and clients to deliver excellent service and timely issue resolution

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan
free online training

Fulltime

It Support Engineer

We are looking for an IT Support Engineer to join our Technology team on a 12‑mo...

Location

Australia , Sydney

Salary:

Not provided

LGT Gruppe Holding AG

Expiration Date

Until further notice

Requirements

Minimum 2 years as a Helpdesk / Technical Support Engineer or similar
Experience in a financial services organisation is highly desirable
Demonstrable experience in using and supporting Windows and Microsoft Office suite of products
Knowledge of Apple iOS devices
Good knowledge of email and messaging (Outlook/Exchange/Teams)
Knowledge of endpoint management tools, such as Microsoft SCCM and Microsoft Intune
Active Directory, GPO, management and troubleshooting
Mobile device management (e.g. Microsoft Intune)
Experience with an IT Service Management tool such as Service Now, JIRA or Ivanti
Working familiarity with ITIL service management practices is desirable

Job Responsibility

Provide frontline support, receiving and handling email, telephone, and walk-up requests for service from internal and external customers, following agreed procedures
Triaging Service Requests and Incidents to appropriate teams
Take full ownership of issues, tasks, and ad-hoc queries, maintaining accurate records and ensuring closure to the satisfaction of the requestor
Prioritise, diagnose, and resolve Incidents according to agreed SLAs and procedures
Fulfill Service Requests following documented processes and procedures
Carry out IT workstation deployments, moves, and replacement of desktop accessories when required
Image and deploy laptops for new starters and replacement devices
Provide support for Identity and Access Management (IAM), including user account provisioning, role-based access control, password resets, and troubleshooting authentication and authorisation issues
Create and maintain comprehensive process documentation
Manage the stock levels of IT consumable items and order replacement items as required

Fulltime

It Support Engineer

Location

United Kingdom , Knottingley

Salary:

28800.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

ITIL desirable
UK Driving License
Honest
Good Communicator
Strong Values
Flexible
Passionate
Self Motivated
Reliable
Caring

Job Responsibility

Embed the organisational values of Respect, Honesty, Responsibility and Achieving Excellence in everything you do
Act as point of contact for all RLO Group employees for ICT related queries and issues within England
Provide effective responses to ICT faults and enquiries
Escalate any issues quickly to more senior team members
Maintain accurate records of ICT assets
Provision of routine ICT reports
Assist in administering users of systems including Entra, M365, Intune and company specific applications
Fix faults relating to phone, mobile and computing hardware or set-up from new
Assist with Purchase of ad-hoc ICT equipment such as keyboards, phones, laptops
Work with external suppliers to provide effective ICT solutions and support

What we offer

Up to 33 days holiday a year including bank holidays
An contributory pension scheme – employer contribution 6%
3 x salary Life cover
Health Cash Plan
£10,000 Life cover
A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
A reward gateway with access to discounted goods and services
Cycle to Work Scheme
A financial wellbeing scheme
Refer a Friend Incentive Bonus (terms and conditions apply)

Fulltime

IT Support Engineer

We are seeking a proactive and technically skilled IT Support Engineer to join o...

Location

United Kingdom , London

Salary:

32000.00 - 38000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

Proven experience in IT support or helpdesk roles (2+ years preferred)
Strong knowledge of Windows OS, Microsoft 365, and networking concepts
Familiarity with Active Directory, Exchange, and remote desktop tools
Excellent troubleshooting and communication skills
Ability to prioritize tasks and manage time effectively

Job Responsibility

Provide first and second-line technical support to internal users via phone, email, and in-person
Diagnose and resolve hardware, software, and network issues across Windows, macOS, and mobile platforms
Install, configure, and maintain desktops, laptops, printers, and other peripherals
Manage user accounts, permissions, and access rights in Active Directory and Microsoft 365
Monitor and maintain IT systems, ensuring uptime and performance
Document support issues and resolutions in the ticketing system (e.g., Jira, ServiceNow)
Assist with onboarding/offboarding processes including device setup and account provisioning
Support remote users and troubleshoot VPN, connectivity, and collaboration tools
Collaborate with other IT team members on infrastructure upgrades and projects
Ensure compliance with IT policies, security protocols, and data protection regulations

Fulltime

1st-2nd Line IT Support Engineer

ITM is at the forefront of the green hydrogen industry, designing and manufactur...

Location

United Kingdom , Sheffield

Salary:

Not provided

ITM Power PLC

Expiration Date

Until further notice

Requirements

IT‑related qualification or ongoing study (e.g. CompTIA, Microsoft, IT apprenticeship) desirable but not essential
Equivalent hands‑on experience will be considered
Some experience in an IT support role, placement, apprenticeship, or service desk environment
Basic understanding of: Windows operating systems, Microsoft 365, General IT troubleshooting concepts
Strong customer service and communication skills
Willingness to learn and take ownership of issues
Awareness or working knowledge of ITIL principles (Incident, Request, Change)
Experience interacting with managed service providers (MSPs)
Exposure to Active Directory, endpoint management, or networking fundamentals
Previous experience in a manufacturing, engineering, or multi‑site environment

Job Responsibility

Act as first point of contact for IT issues via the IT service desk
Resolve common IT issues including: Windows 11 laptops and desktops, Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), Printers, peripherals, mobile devices and meeting room equipment
Log, track and update incidents and service requests accurately within the service desk tool
Carry out user administration tasks (password resets, account unlocks, new starter setup)
Assist with troubleshooting more complex issues escalated from 1st line
Support core technologies under guidance, including: Active Directory and Entra ID, Endpoint builds, imaging and device replacement, Network connectivity issues (wired and wireless)
Help with deploying hardware and software across multiple sites
Work closely with external MSPs providing: Service Desk escalation support, Server and storage services, Network Operations Centre (NOC) services, Security Operations Centre (SOC) services
Escalate incidents clearly, provide troubleshooting information and track issues through to resolution
Learn how to operate in a co‑managed IT model with internal teams and suppliers

What we offer

Competitive salary
Excellent contributory pension
25 days holiday
Buy as you earn (BAYE) share scheme
Birthday holiday
Holiday Purchase
Cycle to work scheme
Lifestyle Discounts
Employee Assistance Programme
Health Cash Plan

Fulltime

Senior IT Support Engineer

As a key member of the IT team, this role plays a vital part in delivering excep...

Location

Australia , Melbourne

Salary:

Not provided

LGT Gruppe Holding AG

Expiration Date

Until further notice

Requirements

ITIL v3 or 4 certification
minimum of 4 years’ experience working as a Desktop Support Engineer
experience in using and supporting Windows and Microsoft Office suite of products
basic knowledge and understanding of networking concepts
working familiarity with ITIL service management practices
experience using endpoint management (e.g. Microsoft SCCM and InTune)
experience using IT Service Management (e.g. Service Now, JIRA or Ivanti) tools
knowledge of Apple iOS devices
knowledge of email and messaging (Outlook/Exchange/Teams)
knowledge of Active Directory, GPO, management and troubleshooting

Job Responsibility

Receive and handle email, telephone and walk-up requests for service from internal and external customers
Take full ownership of issues, tasks and ad-hoc queries
Act as the escalation point for Level 1 Helpdesk queries
Oversee IT workstation deployments, moves, and accessory replacements
Mentor and train junior team members
Image and deploy laptops for new starters and replacement devices
Identify, package, test, and deploy software updates
Prioritise, diagnose, and resolve more complex Incidents
Fulfill Service Requests
Collaborate with cross-functional teams to resolve complex technical issues

What we offer

Competitive salary package
Opportunity to participate in a discretionary bonus program
Flexible working environment
Employee Assistance Program
Health & Wellbeing program
Employee Referral Program

Fulltime

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International IT Support Engineer

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