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International IT Support Engineer

Spain, Madrid · Job Posted July 31, 2025
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Job Description

As an Service Engineer, you'll be joining the CORE team in one of our offices in Madrid, a team that includes the CTO Deputy Manager, a Data Engineer, an IT Support Engineer, and two developers (one senior, one junior). Your main mission will be to automate and streamline the technical processes, allowing the support engineer of the squad to process more tickets in less time.

Job Responsibility

  • Automate routine and repetitive IT support tasks to increase efficiency and free resources
  • Continuously improve IT support processes by identifying recurring issues and implementing practical solutions
  • Take care of the technical side of new projects with the Operations department

Requirements

  • Has a real appetite for IT and new technologies
  • Is proactive, anticipating user needs and proposing process improvements
  • Is autonomous and flexible
  • Has an analytical mind
  • Can easily adapt to changes
  • Is enthusiastic and has a positive attitude
  • Fluent in French (written and spoken) and English, Spanish is a plus
  • Professional experience is not necessarily required, but we are looking for a high level of self- demanding profile with a thirst for learning
  • Know what Selenium is
  • Be comfortable with at least one programming language
  • Follow the AI news: you already know what a MCP server is

Nice to have

  • python in one of your automation/optimization projects
  • the Laravel framework
  • the ADK to build an agent

What we offer

  • private health insurance at preferential rates through Alan
  • Discounted fitness subscription thanks to our partnership with Wellhub
  • Fresh fruit delivery every week to the office
  • Pluxee card (formerly Sodexo) for your meals, transport, or childcare expenses
  • Mobility support: we assist you in your relocation if you change city or country
  • Free language classes to better communicate with your international colleagues

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