International Credit Controller

• Manage and collect outstanding balances across international customer accounts
• Allocate customer payments and reconcile accounts, particularly for French customers
• Produce invoices, credit notes, and monthly customer statements
• Investigate and resolve payment queries, pricing issues, and delivery discrepancies
• Follow up overdue debt and support resolution of payment disputes
• Maintain accurate customer records, logging queries and agreed payment terms
• Liaise with Customer Services, Sales teams, and Account Managers to resolve issues
• Process rebates, commissions, and other customer-related charges
• Support Letters of Credit (LC) tracking and reconciliation
• Conduct credit checks and liaise with external credit agencies
• Provide audit support and documentation as required
• Contribute to continuous improvement within the Finance function

• Fluent French (written and spoken)
• Minimum 2 years’ Credit Control experience
• Experience with payment allocation and account reconciliation
• Strong attention to detail and problem-solving skills
• Confident communication skills and ability to manage customer relationships
• Intermediate to Advanced Excel skills
• Ability to work independently and manage multiple tasks
• Finance qualification (or studying towards) such as AAT, CICM, CIMA, or ACCA
• Experience working with international accounts

Additional languages such as German or Arabic

• Competitive Salary & Pension
• 25 days annual leave plus the opportunity to buy up to 2 extra days
• Hybrid working opportunities
• Supportive and collaborative team environment
• Ongoing development and learning opportunities
• A supportive and inclusive working environment
• Opportunities to develop new skills and progress within the business
• Service and Recognition awards
• Excellent Refer a Friend bonus scheme
• Life Assurance
• Free onsite parking
• Cycle to Work Scheme
• Discounted Gym Membership
• Access to Fizz Benefits – our employee discounts and wellbeing platform