CrawlJobs Logo

International Cash Collection Operations Associate

plus.net Logo

Plusnet

Location Icon

Location:
Hungary , Budapest

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Group Customer Billing and Assurance (GCBA) within Corporate Functions help deliver our strategy and plans for growth. We shape and steer the direction of the business by managing our people, finances, shared services and buildings. We also oversee our legal, regulatory and compliance obligations too. As a member of the Managed Collections function you’ll be responsible for cash collection and debt reduction for international customers. By calling our customers you’ll educate them to make payment by the due date, encourage our preferred payment methods, and ensure any barriers to payment are resolved to facilitate payment before the invoice becomes overdue. You’ll be working with other teams to provide a seamless service to our customers, utilising a rang of shared support services, and delivering a brilliant customer experience.

Job Responsibility:

  • Contacting customers by telephone and email, securing payment commitments, negotiating, encouraging preferred payment methods, and educating customers to improve payment patterns to reduce our overdue debt
  • Investigating and resolving payment related queries in a professional, timely and quality manner
  • Escalating cash risks for intervention within BT and the customer’s organisation to avoid late payment/poor customer experience
  • Meeting a set of targets for cash collection and overdue debt, quality, and customer experience
  • Making effective collections calls and negotiating for full or part payment where disputes/enquiries exist
  • Capturing key information relating to customer enquiries for our Enquiries teams to quickly and effectively resolve
  • Protecting and developing customer loyalty through the provision of an excellent service to our customers
  • Maintaining accurate and timely records of conversations/actions taken
  • Providing stakeholder reporting on key debt and cash opportunities
  • Adhering to all necessary S-Ox controls, Policy and Process requirements for Data Security and Financial controls
  • Portraying BT Managed Collections in a positive and professional image at all times
  • Attending conference calls/meetings/1:1’s/forums when/where required
  • Supporting your colleagues, Line Manager and the wider Group Customer Billing & Assurance teams

Requirements:

  • Background and experience in business to business credit control
  • Excellent customer service and rapport
  • Negotiation skills
  • Great communication skills with strong verbal and written competency
  • Effective influencing and problem solving skills and the ability to manage conflict
  • Confident decision maker, able to display tact and diplomacy and reasonably defend decisions where required
  • Excellent organisational skills, highly motivated with the ability to prioritise, manage and collaborate with wider virtual teams
  • Flexible and comfortable with change to support tactical sprint activities and changing stakeholder requests
  • Good commercial acumen and financial skills
  • Proficient in range of Microsoft office software - Excel, Outlook, Teams, PowerPoint, Word, Access, SharePoint etc.
  • Safeguard customer data in line with GDPR regulations and all other process and policy pertinent to protecting sensitive information
  • Experience in credit control/cash collection techniques and processes
  • Experience of working in customer facing roles with high quality call standard/monitoring in place
  • Experience of dealing with inbound customer calls/complaints via telephone and subsequent call handling/resolution required
  • Financial acumen/competency and understanding in dealing with account/invoice reconciliations and financial transactions

Additional Information:

Job Posted:
March 25, 2026

Icon
Plusnet - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for International Cash Collection Operations Associate

Senior Accounting & Operations Associate

We're looking for a Senior Accounting & Operations Associate who can drive effic...
Location
Location
United States , New York
Salary
Salary:
120000.00 - 140000.00 USD / Year
findigs.com Logo
Findigs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of relevant experience in accounting or finance, with exposure to high-growth startups, SaaS, or technology companies
  • Strong technical accounting knowledge (US GAAP) with experience in month-end close, reconciliations, and financial reporting
  • Experience with AP/AR, cash management, and general ledger processes
  • Experience with financial systems (ERP, expense management, or reporting tools) and a track record of implementing or improving them
  • A process-oriented mindset and a passion for building scalable solutions that grow with the business
  • Exceptional attention to detail with the ability to balance precision and efficiency in a fast-moving environment
  • Strong project management and communication skills
  • you bring clarity, structure, and collaboration to complex problems
  • A team-first approach with a willingness to roll up your sleeves — no task is too small
Job Responsibility
Job Responsibility
  • Own core accounting processes including month-end close, reconciliations, journal entries, and variance analysis
  • Partner with leadership to improve financial visibility through reports, forecasts, and performance analysis that support strategic decision-making
  • Partner with external accountants and auditors to ensure compliance with GAAP and other regulatory requirements
  • Support tax compliance, audit readiness, and ensure proper documentation of policies and procedures
  • Manage the end-to-end Accounts Payable and expense management function utilizing tools like Ramp/similar SaaS, ensuring compliance with approval workflows and internal policies
  • Support the continuous optimization and automation of the AP function
  • Collaborate with the Product team to design an ideal customer experience for flow of funds
  • Partner with Customer Success and Sales to refine the order-to-cash operations (including billing systems like Stripe) and promote strong internal controls
  • Monitor accounts receivable and perform collections follow-up, leveraging collections automation software to ensure timely cash flow
  • Actively assist in drafting and maintaining accounting policies, narratives, and process documentation to create a strong foundation for the internal control environment
What we offer
What we offer
  • Competitive base salary + Pre-IPO equity
  • Flexible Paid Time Off (PTO) policy, plus company holidays
  • Health benefits
  • 401(k) matching up to 4%
  • Monthly gym stipend
  • Lunch provided every day
  • Fulltime
Read More
Arrow Right

Collections Specialist

This long-term contract position requires a detail-oriented individual who can e...
Location
Location
United States , Cary
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate's degree in Finance, Accounting, Business, or a related field
  • Minimum of 5 years of experience in accounts receivable or collections, preferably in a dynamic or complex environment
  • Proven track record in successfully managing cash collections and reducing aged receivable balances
  • Solid understanding of accounts receivable aging, credit and collections practices, and cash flow management
  • Exceptional communication and negotiation skills for effective interactions with customers and team members
  • Strong analytical abilities to interpret financial data, identify trends, and propose actionable solutions
  • Proficiency in collections-related processes, including commercial and consumer collections, billing, and accounts receivable systems
Job Responsibility
Job Responsibility
  • Manage a portfolio of customer accounts, ensuring timely payment of invoices and reducing overdue balances
  • Implement strategies to improve collections performance and minimize the aging of accounts receivable
  • Review aging reports regularly to identify trends, risks, and priority accounts requiring immediate attention
  • Investigate and resolve payment delays, billing disputes, and discrepancies by coordinating with internal departments
  • Maintain detailed documentation of collection efforts, customer interactions, and resolution outcomes
  • Prepare weekly and monthly reports highlighting collections performance, cash receipts, and aging trends
  • Recommend improvements to collections policies and procedures to enhance efficiency and effectiveness
  • Develop standardized collections processes and documentation to support team operations and future system enhancements
  • Collaborate on finance initiatives aimed at optimizing cash flow and refining accounts receivable processes
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Accountant

We are looking for a detail-oriented Accountant to join our team in San Francisc...
Location
Location
United States , San Francisco
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 2 years of experience in accounting or cash-handling roles
  • Familiarity with high-volume cash receipt processes, with exposure to fines and fees being a plus
  • Previous experience as a bank teller with SAP experience is strongly preferred
  • Solid understanding of accounting principles, including reconciliation and general ledger processes
  • Proficiency in handling accounts payable (AP), accounts receivable (AR), and journal entries
  • Strong attention to detail and ability to perform repetitive work with high accuracy
  • Willingness to work onsite Monday through Friday
  • Experience or exposure to specialized accounting software is advantageous but not required
Job Responsibility
Job Responsibility
  • Process and reconcile daily cash receipts associated with fines and fee collections
  • Prepare detailed summary reports on cash receipt activities for internal stakeholders
  • Identify and resolve discrepancies in transaction records promptly and accurately
  • Assist with month-end tasks, ensuring cash entries are complete and properly documented
  • Collaborate with various internal teams to address cash-related inquiries and support documentation needs
  • Maintain organized and audit-ready records of all financial transactions
  • Ensure compliance with accounting standards and internal controls during daily operations
  • Provide support for general ledger postings and journal entries as needed
  • Perform bank reconciliations to verify and ensure accuracy in financial records
  • Uphold high standards of accuracy and attention to detail in repetitive tasks
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Collections specialist

The Collections/Cash Applications Administrator is responsible for managing the ...
Location
Location
United States , Elk River
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • Associate’s or Bachelor’s degree in Accounting, Finance, or Healthcare Administration preferred
  • 2+ years of experience in healthcare collections, cash applications, or revenue cycle operations
  • Familiarity with medical billing systems (e.g., Epic, Cerner) and electronic payment platforms
  • Strong attention to detail and accuracy in financial transactions
  • Excellent communication and negotiation skills
  • Proficiency in Microsoft Office Suite (Excel, Word) and ability to learn new software quickly
  • Knowledge of insurance processes, EOBs, and healthcare reimbursement methodologies
Job Responsibility
Job Responsibility
  • Accurately post patient and insurance payments to the appropriate accounts in the billing system
  • Reconcile daily deposits and electronic remittance advice (ERA) with bank statements
  • Research and resolve unapplied or misapplied payments promptly
  • Monitor aging reports and follow up on outstanding balances with patients and insurance carriers
  • Initiate collection calls, send statements, and manage payment plans in accordance with company policies
  • Escalate delinquent accounts for further action or third-party collections when necessary
  • Investigate and resolve payment discrepancies, denials, and underpayments
  • Collaborate with billing and coding teams to correct claim errors and resubmit as needed
  • Ensure adherence to HIPAA and healthcare compliance standards
  • Prepare and maintain accurate reports on cash posting, collections activity, and account status for management review
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Securities Operations Associate

Wells Fargo is seeking a Securities Operations Associate to join the Annuity Ope...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
https://www.wellsfargo.com/ Logo
Wells Fargo
Expiration Date
March 26, 2026
Flip Icon
Requirements
Requirements
  • 6+ months of Securities Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 6+ months of Brokerage or Annuity Operations experience
  • 6+ months of Data Collection and Reporting experience
  • Knowledge and understanding of Beta
  • Ability to process complex transactions and perform extensive research to resolve complex customer issues
  • Experience importing, exporting, and manipulating data using Microsoft Excel
  • Intermediate Microsoft Office (Word, Excel, and Outlook) skills
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
  • Strong analytical skills with high attention to detail and accuracy
  • Experience developing partnerships and collaborating with other business and functional areas
Job Responsibility
Job Responsibility
  • Participate in low complexity lifecycle support tasks and help identify opportunities for process improvements within Securities Operations
  • Review basic or tactical issues, policies or procedures for which answers can be quickly obtained, related to low-risk tasks and deliverables with narrower impact
  • Receive direction from manager and exercise judgment within defined parameters related to resolving situations on a full process within a trade environment, while developing understanding of various functions, policies, and procedures
  • Provide information to, collaborate, and consult with peers, colleagues and managers, including internal and external customers, to resolve issues and achieve goals
  • Build expertise in operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation
  • Assist in gathering data to support resolution of issues
  • review and analyze functional operational tasks that require research and evaluation
  • Resolve low complexity escalated issues within the scope of responsibility in Security Operations
  • Research low complexity business risks, provide input into policies, enhance customer satisfaction, and review time sensitive documents and transaction requests
  • Support overall effectiveness of the team according to plans
  • Fulltime
Read More
Arrow Right
New

Service Manager

Allied Universal® is hiring a Service Manager. As a Service Manager, you are the...
Location
Location
United States , Maitland
Salary
Salary:
Not provided
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must possess one of the following: Bachelor’s degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization
  • Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization
  • High school diploma or equivalent with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
  • Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
  • Experience in leading development, and retaining a diverse team while building positive client relationships
  • Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
  • Skilled In managing a large and dispersed team that fosters teamwork, Innovation, agility, client relations and achieving desired results
  • Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction
Job Responsibility
Job Responsibility
  • Ensure all security protocols and standards are consistently upheld
  • operate independently to manage frontline supervisors and security officers, meeting client-specific contractual hours while proactively minimizing unbilled overtime
  • Recruit, train, schedule, and manage supervisors and officers
  • execute payroll, performance evaluations, and employee relations to build high-performing, engaged security teams
  • Serve as the primary point of contact for clients, ensuring high-quality service that enhances the protection of people and property
  • Leverage Allied Universal’s AI technology and Business Intelligence platforms to track metrics, optimize employee schedules, and reduce non-billed overtime to achieve operational efficiency, productivity, revenue growth, cash collections, and profitability
  • Respond to escalated issues professionally, coordinating with clients and internal teams
  • Maintain training, safety, and operational standards while managing uniforms, equipment, and supplies
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
  • Employee Assistance Program
  • Employee Discount Program
  • Tuition Discount Program
  • Training & Career Development Programs
  • Fulltime
Read More
Arrow Right

Customer Operations Manager

The Customer Operations Manager is responsible for customer-facing licensing sol...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of work experience in contracting & order management, pipeline management, & billing execution, with a focus on financial accuracy, compliance, and risk management
  • Expertise in contract validation, pipeline management, credit approval, and billing management, with strong capabilities in customer service, stakeholder engagement, process optimization, and operations excellence
  • Proficiency in data-driven decision-making, using KPIs to monitor performance, and acting as a trusted advisor to internal and external customers
  • Bachelor’s degree in business, Operations, Finance or related field AND operations, program management or process management work experience OR equivalent experience
  • On site presence minimum 3 days/week.
Job Responsibility
Job Responsibility
  • Deal and Contract Validation: Manage the validation and execution of agreements and post sales lifecycle transactions enabling accuracy in downstream financial processes followed by compliant issuance of customer contracts in accordance with Policies, Global and SOX approved deal financials
  • Pipeline Management: Manage critical deal lists on a monthly and quarterly basis in alignment with expectations with the Sales, Sales Excellence and key Subsidiary sales stakeholders on all critical deals for the month
  • Billing Execution: ensuring accurate and compliant order and invoice approval and dispatch (standard and local) to maximize cash flow and collectability for all invoices
  • Credit Approval management: including orchestration of all Finance exception approvals on high value credits and execution of all credits and associated rebills
  • Billing status and risk management: including tracking and communicating contract billing status to key stakeholders highlighting risks with contractual requirements, customer PO coverage, customer sign offs and credit/payment status
  • Serve as the primary point of contact for all operational customer service inquiries, concerns, and issues
  • Oversee the daily operations of the customer service team to ensure quality standards are met and maintained
  • Monitor customer service metrics and KPIs to identify areas of improvement and implement strategies to boost performance
  • Handle escalated customer service issues and complaints in a professional and efficient manner
  • Work closely with other departments to resolve customer issues and ensure a positive customer experience
  • Fulltime
Read More
Arrow Right

Accounting Manager

Directs the financial activities of the club. Assists in developing policies to ...
Location
Location
United States , Bolingbrook
Salary
Salary:
Not provided
kempersports.com Logo
KemperSports
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • College degree with accounting and/or finance emphasis preferred
  • 2 years accounting and/or financial control experience and supervisory and/or management experience
  • Demonstrated capability with budget development, fiscal management, strategic planning, staff management
  • Demonstrated quality written, verbal, and interpersonal communication skills
  • Ability to analyze and solve problems
  • efficiently handle multiple duties under pressure with minimal supervision
  • work flexible hours as required including nights/weekends
  • Positive attitude, professional manner and appearance in all situations
Job Responsibility
Job Responsibility
  • Develop policies and procedures to control and coordinate accounting, auditing, budgets, cost control, payroll, taxes and related financial activities and records
  • Prepare annual budgets and financial forecasts in coordination with various departments
  • Prepare, verify and disseminate monthly financial statements, supporting schedules, statistical analyses and accounting reports as necessary and appropriate for club management, the Home Office, clients, outside agencies and trade and professional organizations
  • Monitor expenditures and advise management about variances relative to the budget and financial aspects of their areas
  • Manage and conduct internal auditing programs to safeguard company assets, assure that records are accurately maintained and that established policies and practices are satisfactorily and consistently followed
  • Work with external auditors to ensure that procedures are consistent with company policies
  • Verify the taking of various inventories for beverages, food, supplies, merchandise, equipment, furnishings, etc. Approve inventory work sheets and spot check cross checked prices
  • Ensure all cash and receipts are collected and proper bank deposits are made. Perform daily reconciliation of point-of-sale revenues, tax liabilities, cost of goods sold, cash and charge receipts. Prepare the cash report and reconcile bank statements
  • Manage the petty cash and operating cash fund
  • Prepare and supervise the preparation of applicable federal, state and local tax returns
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy