CrawlJobs Logo

International Cash Collection Operations Associate

Hungary, Budapest Employment contract · Job Posted March 25, 2026
Apply Position
Job Link Share

Job Description

Group Customer Billing and Assurance (GCBA) within Corporate Functions help deliver our strategy and plans for growth. We shape and steer the direction of the business by managing our people, finances, shared services and buildings. We also oversee our legal, regulatory and compliance obligations too. As a member of the Managed Collections function you’ll be responsible for cash collection and debt reduction for international customers. By calling our customers you’ll educate them to make payment by the due date, encourage our preferred payment methods, and ensure any barriers to payment are resolved to facilitate payment before the invoice becomes overdue. You’ll be working with other teams to provide a seamless service to our customers, utilising a rang of shared support services, and delivering a brilliant customer experience.

Job Responsibility

  • Contacting customers by telephone and email, securing payment commitments, negotiating, encouraging preferred payment methods, and educating customers to improve payment patterns to reduce our overdue debt
  • Investigating and resolving payment related queries in a professional, timely and quality manner
  • Escalating cash risks for intervention within BT and the customer’s organisation to avoid late payment/poor customer experience
  • Meeting a set of targets for cash collection and overdue debt, quality, and customer experience
  • Making effective collections calls and negotiating for full or part payment where disputes/enquiries exist
  • Capturing key information relating to customer enquiries for our Enquiries teams to quickly and effectively resolve
  • Protecting and developing customer loyalty through the provision of an excellent service to our customers
  • Maintaining accurate and timely records of conversations/actions taken
  • Providing stakeholder reporting on key debt and cash opportunities
  • Adhering to all necessary S-Ox controls, Policy and Process requirements for Data Security and Financial controls
  • Portraying BT Managed Collections in a positive and professional image at all times
  • Attending conference calls/meetings/1:1’s/forums when/where required
  • Supporting your colleagues, Line Manager and the wider Group Customer Billing & Assurance teams

Requirements

  • Background and experience in business to business credit control
  • Excellent customer service and rapport
  • Negotiation skills
  • Great communication skills with strong verbal and written competency
  • Effective influencing and problem solving skills and the ability to manage conflict
  • Confident decision maker, able to display tact and diplomacy and reasonably defend decisions where required
  • Excellent organisational skills, highly motivated with the ability to prioritise, manage and collaborate with wider virtual teams
  • Flexible and comfortable with change to support tactical sprint activities and changing stakeholder requests
  • Good commercial acumen and financial skills
  • Proficient in range of Microsoft office software - Excel, Outlook, Teams, PowerPoint, Word, Access, SharePoint etc.
  • Safeguard customer data in line with GDPR regulations and all other process and policy pertinent to protecting sensitive information
  • Experience in credit control/cash collection techniques and processes
  • Experience of working in customer facing roles with high quality call standard/monitoring in place
  • Experience of dealing with inbound customer calls/complaints via telephone and subsequent call handling/resolution required
  • Financial acumen/competency and understanding in dealing with account/invoice reconciliations and financial transactions

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

International Cash Collection Operations Associate

8 matching positions

International Billing Operations Associate

This role plays a critical part in ensuring the financial health and smooth oper...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
plus.net Logo
Plusnet
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to meet the customers’ needs in line with the business requirements
  • Focusing on the objectives and the required outcomes of the processes while delivering an excellent service
  • Working with a cooperative and positive attitude in a group setting to achieve common goals
  • Ability to comprehend and to oversee various aspects of a problem or a situation
  • Taking the responsibility and the consequences of making decisions
  • Focusing on all aspects and details of a task and delivering your output with a high level of accuracy
  • Ability to find root causes of problems and to focus on their quick and efficient resolution
  • The ability to work independently
  • Full ownership of the accounts in your portfolio
  • Bachelor’s degree or equivalent work experience (preferably in the finance, accounting, or business management area)
Job Responsibility
Job Responsibility
  • Have full ownership on end-to-end (bill to cash) billing of your own customer portfolio
  • Receive invoices from our customers that you need to validate to ensure that the costs incurred are valid
  • Ensure that customer and supplier disputes are investigated, discrepancies are picked up and resolved in a timely manner
  • Arrange settlements: initiate payments or collect outstanding amounts to and from partner companies in your portfolio within the given timeframes
  • Build and maintain outstanding relationships with both internal and external customers, stakeholders, and provide an excellent customer experience
What we offer
What we offer
  • Cafeteria package - HUF 600,000/ year
  • Performance-based bonus
  • Comprehensive private health care package for all the employees, which can be extended to family members
  • Nursery support for mothers returning from maternity
  • Extended paternity leave: 10+10 day fully paid days
  • Commuting allowance
  • Home office allowance
  • Employee discount opportunities
  • Family-friendly culture
  • Smart working approach (hybrid working model, 3 together, 2 wherever)
  • Fulltime
Read More
Arrow Right

Sales Operations Associate

WELCOME TO SITA. At SITA, we keep airports moving, airlines flying smoothly, and...
Location
Location
Saudi Arabia , Riyadh
Salary
Salary:
Not provided
sita.aero Logo
SITA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Business or Administrative degree or equivalent experience
  • Experience supporting Sales, Account Management, Project/Program or Contract/bid environments
  • Strong follow-up and execution discipline
  • Ability to navigate complex customer organizations
  • High attention to detail with a results-oriented mindset
  • Strong stakeholder coordination and communication skills
  • Commercial awareness (contracts, invoicing, payment cycles)
  • Arabic and English Language is a Must
Job Responsibility
Job Responsibility
  • Support Account Managers in the execution of customer engagements, ensuring alignment between commercial commitments, contracts, and delivery
  • Act as a central coordination point between Sales, Delivery, Finance, and customer stakeholders
  • Ensure consistency between opportunity scope, signed contracts, and execution realities
  • Support end-to-end invoice lifecycle management, ensuring invoices are submitted in line with contractual terms, milestones, and purchase orders
  • Perform rigorous follow-up on invoice submission and customer acceptance
  • Engage proactively with customer departments including Finance, Procurement, Treasury, Accounts Payable, IT, and Contracts to facilitate timely payments
  • Conduct proactive and, where required, on-site follow-ups to accelerate payment cycles
  • Maintain a comprehensive tracking sheet for all assigned accounts (invoice status, payment timelines, aging, risks)
  • Identify and escalate payment delays, disputes, and contractual misalignments
  • Provide weekly reporting to VP Commercial/Sales, highlighting status, risks, and mitigation actions
What we offer
What we offer
  • Flex Week: Work from home up to 2 days/week (depending on your team's needs)
  • Flex Day: Make your workday suit your life and plans
  • Flex-Location: Take up to 30 days a year to work from any location in the world
  • Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
  • Champion Health - a personalized platform that supports a range of wellbeing needs
  • Professional Development: access to world-class platforms and programs (LinkedIn Learning, Microsoft's Enterprise Skills Initiative, Airport Council International, Pluralsight, Harvard Business Publishing, Stanford, and many others)
  • Competitive Benefits that make sense with both your local market and employment status
  • Fulltime
Read More
Arrow Right

Finance Operations Associate

Fast-Track Career Advancement Opportunity (This position is expected to advance ...
Location
Location
United States , Chicago
Salary
Salary:
100000.00 - 105000.00 USD / Year
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS/BA in Accounting
  • 2-3 years of experience Public Accounting Audit and/or Private Fund background
  • Bank Debt/Private Credit product knowledge a plus
Job Responsibility
Job Responsibility
  • Help manage fund leverage facilities, including drawdown/paydown requests, borrowing base certificates, covenant monitoring, advance rate analysis, AUP reviews and other required reporting and analytics
  • Develop and improve the firm’s reporting infrastructure that serves a variety of internal and external stakeholders and caters to the unique requirements of leverage providers, investors, and other counterparties
  • Perform representative daily activities that include: Maintain data integrity within borrowing bases for effective administration of credit facilities
  • Process waterfalls for accurate tracking and payment of principal and interest collections
  • Leverage business systems such as PowerBI, WSO, Geneva, and Salesforce to automate reporting infrastructure
  • Establish dashboards and processes to satisfy a variety of reporting needs
  • Compile and monitor key portfolio ratios and metrics
  • and Monitor fund liquidity and manage fund cash positions
  • Liaise with external service providers (leverage providers, collateral custodian, auditor, etc.) on a regular basis
  • Liquidity management and cash forecasting for the Funds
What we offer
What we offer
  • medical, vision, dental, life, and disability insurance
  • Fulltime
Read More
Arrow Right

Senior Accounting & Operations Associate

We're looking for a Senior Accounting & Operations Associate who can drive effic...
Location
Location
United States , New York
Salary
Salary:
120000.00 - 140000.00 USD / Year
findigs.com Logo
Findigs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of relevant experience in accounting or finance, with exposure to high-growth startups, SaaS, or technology companies
  • Strong technical accounting knowledge (US GAAP) with experience in month-end close, reconciliations, and financial reporting
  • Experience with AP/AR, cash management, and general ledger processes
  • Experience with financial systems (ERP, expense management, or reporting tools) and a track record of implementing or improving them
  • A process-oriented mindset and a passion for building scalable solutions that grow with the business
  • Exceptional attention to detail with the ability to balance precision and efficiency in a fast-moving environment
  • Strong project management and communication skills
  • you bring clarity, structure, and collaboration to complex problems
  • A team-first approach with a willingness to roll up your sleeves — no task is too small
Job Responsibility
Job Responsibility
  • Own core accounting processes including month-end close, reconciliations, journal entries, and variance analysis
  • Partner with leadership to improve financial visibility through reports, forecasts, and performance analysis that support strategic decision-making
  • Partner with external accountants and auditors to ensure compliance with GAAP and other regulatory requirements
  • Support tax compliance, audit readiness, and ensure proper documentation of policies and procedures
  • Manage the end-to-end Accounts Payable and expense management function utilizing tools like Ramp/similar SaaS, ensuring compliance with approval workflows and internal policies
  • Support the continuous optimization and automation of the AP function
  • Collaborate with the Product team to design an ideal customer experience for flow of funds
  • Partner with Customer Success and Sales to refine the order-to-cash operations (including billing systems like Stripe) and promote strong internal controls
  • Monitor accounts receivable and perform collections follow-up, leveraging collections automation software to ensure timely cash flow
  • Actively assist in drafting and maintaining accounting policies, narratives, and process documentation to create a strong foundation for the internal control environment
What we offer
What we offer
  • Competitive base salary + Pre-IPO equity
  • Flexible Paid Time Off (PTO) policy, plus company holidays
  • Health benefits
  • 401(k) matching up to 4%
  • Monthly gym stipend
  • Lunch provided every day
  • Fulltime
Read More
Arrow Right

Finance Operations Associate

Fast-Track Career Advancement Opportunity (This position is expected to advance ...
Location
Location
United States , Chicago
Salary
Salary:
100000.00 - 105000.00 USD / Year
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS/BA in Accounting
  • 2-3 years of experience Public Accounting Audit and/or Private Fund background
  • Bank Debt/Private Credit product knowledge a plus
Job Responsibility
Job Responsibility
  • Help manage fund leverage facilities, including drawdown/paydown requests, borrowing base certificates, covenant monitoring, advance rate analysis, AUP reviews and other required reporting and analytics
  • Develop and improve the firm’s reporting infrastructure that serves a variety of internal and external stakeholders and caters to the unique requirements of leverage providers, investors, and other counterparties
  • Perform representative daily activities that include: Maintain data integrity within borrowing bases for effective administration of credit facilities
  • Process waterfalls for accurate tracking and payment of principal and interest collections
  • Leverage business systems such as PowerBI, WSO, Geneva, and Salesforce to automate reporting infrastructure
  • Establish dashboards and processes to satisfy a variety of reporting needs
  • Compile and monitor key portfolio ratios and metrics
  • and Monitor fund liquidity and manage fund cash positions
  • Liaise with external service providers (leverage providers, collateral custodian, auditor, etc.) on a regular basis
  • Liquidity management and cash forecasting for the Funds
What we offer
What we offer
  • medical, vision, dental, life, and disability insurance
  • bonus
  • access to top jobs, competitive compensation and benefits, and free online training
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right
New

Town Treasurer/Collector

The town of Natick seeks a skilled and forward-thinking professional to serve as...
Location
Location
United States , Natick
Salary
Salary:
125000.00 - 135000.00 USD / Year
mma.org Logo
Massachusetts Municipal Association
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must possess a minimum of a bachelor’s degree in finance or equivalent
  • Minimum of at least five years of progressively responsible municipal finance experience, at least three years in a supervisory capacity
  • Substantial experience working with municipal ERP systems, preferably MUNIS
  • Must be certified or working toward certification by the Massachusetts Collectors and Treasurers Association within one year of hire
  • Must be bondable as Collector and Treasurer for at least the requirement set forth by the Department of Revenue or otherwise prescribed by the town
Job Responsibility
Job Responsibility
  • Lead and oversee all operations of the Treasurer/Collector’s Office, including tax billing, collections, cash management, investments, and debt administration
  • Serve as custodian of all town funds, ensuring accurate receipt, disbursement, safeguarding, and accounting of municipal assets
  • Manage cash flow, banking relationships, investments, and borrowing activities to maintain liquidity and maximize returns
  • Direct tax collection, accounts receivable, municipal lien enforcement, tax title proceedings, and foreclosure activities
  • Develop and implement financial policies, internal controls, and investment strategies in compliance with relevant regulations
  • Administer town trust funds, retirement-related accounts, and other fiduciary responsibilities
  • Prepare financial reports, reconcile accounts, and ensure the accuracy and integrity of financial records
  • Oversee departmental budgeting, staffing, training, performance management, and operational efficiency initiatives
  • Collaborate with town departments, government agencies, financial institutions, and the public on financial matters
  • Promote customer service excellence and expand the use of online payment and billing solutions
What we offer
What we offer
  • excellent employee benefits
  • Fulltime
Read More
Arrow Right

Accounting Associate

We are looking for an Accounting Associate to help keep daily financial operatio...
Location
Location
United States , Framingham
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years of experience in accounting, accounts payable, accounts receivable, or a closely related function
  • Working knowledge of invoice entry, payment processing, cash application, and account reconciliation activities
  • Proficiency in Microsoft Excel and experience using accounting or financial software systems
  • Strong attention to detail with the ability to manage records accurately and consistently
  • Ability to balance multiple tasks and meet deadlines in a fast-paced work environment
  • Clear written and verbal communication skills for interacting with vendors, customers, and internal teams
  • Associate's or Bachelor's degree in Accounting, Finance, or a related field is preferred
Job Responsibility
Job Responsibility
  • Manage the full accounts payable workflow by reviewing invoices, entering data accurately, and preparing timely payments
  • Create customer billing records, issue invoices, and record incoming payments to keep receivables current
  • Track overdue balances and communicate with customers to encourage prompt collection of outstanding amounts
  • Compare account activity against supporting records and resolve discrepancies in vendor and customer balances
  • Assist with month-end accounting tasks, including reconciliations and preparation of supporting documentation
  • Maintain organized financial files and ensure accounting records are complete, accurate, and easy to retrieve
  • Partner with other accounting team members on assigned projects and provide support for additional operational needs
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Customer Operations Manager

If you love the pursuit of excellence and are inspired by the challenges that co...
Location
Location
Costa Rica , San José
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Business, Operations, Finance or related field AND 2+ years experience in operations, program management or process management work experience OR equivalent experience
  • This role requires proficiency in written, reading, and conversational English as all business operations as well as customer communications are conducted in English.
Job Responsibility
Job Responsibility
  • Contracting and Order Management: Deal and Contract Validation: Manage the validation and execution of agreements and post sales lifecycle transactions enabling accuracy in downstream financial processes followed by compliant issuance of customer contracts in accordance with Policies, Global and SOX approved deal financials
  • Pipeline Management: Manage critical deal lists on a monthly and quarterly basis in alignment with expectations with the Sales, Sales Excellence and key Subsidiary sales stakeholders on all critical deals for the month
  • Billing Management: Billing Execution: ensuring accurate and compliant order and invoice approval and dispatch (standard and local) to maximize cash flow and collectability for all invoices
  • Credit Approval management: including orchestration of all Finance exception approvals on high value credits and execution of all credits and associated rebills
  • Billing status and risk management: including tracking and communicating contract billing status to key stakeholders highlighting risks with contractual requirements, customer PO coverage, customer sign offs and credit/payment status
  • Customer Service: Serve as the primary point of contact for all operational customer service inquiries, concerns, and issues
  • Oversee the daily operations of the customer service team to ensure quality standards are met and maintained
  • Monitor customer service metrics and KPIs to identify areas of improvement and implement strategies to boost performance
  • Handle escalated customer service issues and complaints in a professional and efficient manner
  • Work closely with other departments to resolve customer issues and ensure a positive customer experience
  • Fulltime
Read More
Arrow Right