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University of Wolverhampton Logo University of Wolverhampton · Education

International Agent Liaison Officer

United Kingdom, Wolverhampton 33002.00 - 35608.00 GBP / Year · Job Posted April 24, 2026

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Job Description

The University of Wolverhampton has an ambitious Internationalisation Strategy, focusing on international recruitment and partnership to increase the number of international students. Our Global Opportunities Team, part of Directorate of Student Recruitment, Marketing and Admissions, is seeking an experienced International Agent Liaison Officer to join our Global Opportunities Office and support the team in our work to manage our international agent network for international recruitment. You will play a key role in the development of the University of Wolverhampton's internationalisation strategy. You will be responsible for the delivery and continuous development of a customer focused, cost effective and efficient administrative support service, focusing on the University's relationship with our overseas recruitment agent partners.

Job Responsibility

  • Maintaining and enhancing relationships with student recruitment agents across the world to ensure the University's compliance with UKVI regulations
  • contribute to a positive student experience, supporting applicants throughout their journey, from enquiry to enrolment
  • provide a solid and highly professional service to the Global Opportunities Team and its partners

Requirements

  • Excellent customer service skills
  • good communication and interpersonal skills especially dealing with customers from multiple cultures
  • enthusiastic, friendly, proactive and professional
  • capable of prioritising, taking an analytical and investigative approach to problem solving

What we offer

  • Competitive salaries
  • Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme
  • Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service
  • Free Will Writing Service – Complimentary will drafting for employees and their partners
  • IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts
  • Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service
  • Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton
  • Eyecare Support – Free eVoucher for eye tests and glasses contribution
  • Flu Vouchers – Free flu vaccinations for staff
  • Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance
  • Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services
  • Generous Annual Leave
  • Flexible & Agile Working – Flexible and Hybrid working arrangements
  • Free On-site Parking – available across campuses
  • Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice
  • Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice
  • Employee Discounts – Savings on groceries, fashion, and entertainment
  • Travel Discounts – Up to 10% off holidays through Sodexo Circles
  • Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks
  • Library Access – Staff have access to books and resources at our onsite libraries
  • Staff Scholarship Scheme – Funding for part-time higher education, up to PhD level
  • Leadership and Management Development – Access to training opportunities to support you with advancing in your career
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