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As an Internal Salesperson, you will play a key role in supporting our customers and ensuring the smooth operation of our branch. You’ll be the first point of contact for customers, assisting with product inquiries, order processing, and providing expert advice on our range of industrial solutions.
Job Responsibility:
Provide exceptional customer service via phone, email, and in person
Process customer orders, quotes, and inquiries efficiently and accurately
Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions
Support the external sales team by preparing quotes, products, and assisting customer accounts
Assist with inventory management, including stock control and replenishment
Requirements:
A strong customer service focus with excellent communication and interpersonal skills
Previous experience in a sales or customer service role (experience in industrial products is highly regarded but not essential)
A proactive and solution-focused attitude with the ability to multitask and prioritize
Strong computer skills, including experience with ERP systems and Microsoft Office
A willingness to learn and develop product knowledge in bearings, power transmission, and industrial solutions
A team-oriented mindset and a commitment to achieving branch goals
You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position
Nice to have:
Previous experience in industrial products
What we offer:
Full day induction
Access to employee benefits, including discounts on products and services
Opportunities for career growth and development within the GPC network
Uniforms supplied
Recognition programs and bonus scheme for your performance
1 paid Volunteer Leave Day per calendar year
Free access to webinars, training events and courses
Parental leave top-up allowance
Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services