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Internal sales

United Kingdom, Norwich · Job Posted April 20, 2026
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Job Description

Hayley Dexis has an exciting vacancy for a highly motivated Internal Sales person to join our well-established and experienced team based at our branch in Norwich. You will join us on a full time, permanent basis and in return, you will receive a competitive salary. Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants etc) in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

Job Responsibility

  • Responding to incoming enquiries
  • Responding to customer queries
  • Processing orders
  • Being on the phone
  • Being the face of our trade counter, providing expert knowledge and assistance to any walk-in customers
  • Proactively follow up on outstanding customer enquiries
  • Prepare accurate quotations
  • Look for opportunities to upsell and add value

Requirements

  • Knowledge of MRO/Engineering products is ideal, but full training will be provided
  • Prior internal sales experience or experience within a customer service / administrative environment
  • Excellent negotiation and communication skills
  • Self-motivated, with strong organisational and time-management skills
  • Ability to work independently and as part of a team
  • Work well under pressure in a fast-paced environment

Nice to have

Background in engineering or manufacturing

What we offer

  • From 23 days annual leave (plus public/bank holidays) increased with length of service
  • In-house training provided through Hayley Inspire
  • Company pension (if eligible)
  • Life Assurance cover (x2 salary)
  • Wellness programmes
  • Uniform and PPE provided
  • Excellent opportunities available

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