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Reporting to the Sales Director, the Inside Sales Support specialist will serve as a central pillar for the outside sales representative team. Based in Laval, this role involves coordinating the administrative and technical aspects of client accounts—without the pressure of cold calling.
Job Responsibility
Support outside sales representatives in preparing quotes and processing orders
Ensure rigorous follow-up on deliveries and equipment logistics
Utilize internal systems (CRM and inventory software) for data entry
Act as a key point of contact for clients during peak periods
Collaborate closely with the billing and dispatch departments
Provide high-quality after-sales service to ensure long-term client retention
Requirements
Previous experience in a technical field (HVAC, mechanics, or a related industry) or with an equipment rental company
Fluency in French (essential)
Proficiency with IT tools (Outlook, CRM)
Ability to work independently and proactively
Must reside in the Laval area or immediate surroundings
What we offer
Highly competitive salary with annual reviews
Performance bonus of up to 6% of your annual salary
Comprehensive group insurance starting from day one
Day schedule, Monday to Friday (40 hours) with great flexibility
Stable and autonomous work environment
Complete training provided through an internal university platform