Internal Sales Representative - Counter

• Training period: Prepare orders, receive, and ship goods in the warehouse to thoroughly learn the product line
• Greet and provide excellent service to contractors who come directly to the parts counter
• Respond to inquiries, generate quotes, and provide tier-1 technical support
• Process customer orders from A to Z (price validation, product substitution management, etc.)
• Maintain and strengthen business relationships with existing clientele by offering high-value-added solutions
• Provide logistical and sales support to the outside sales team

• Impeccable mastery of the French language, both spoken and written
• Excellent physical condition and manual labor skills (handling loads in the warehouse)
• A minimum of concrete experience in customer service
• Proactive, flexible, hardworking, and action-oriented attitude
• Strong work ethic and a proven ability to collaborate within a team
• A completed High School Diploma is required

Knowledge of or experience in the plumbing or building sector is an asset

• Base salary between $40,000 and $45,000 per year, with a unique profit-sharing plan ($5,000 guaranteed for the first year, with the potential to double your annual salary)
• Highly advantageous bonus program based on company performance
• Comprehensive group insurance 100% paid by the employer
• Pension plan with employer contributions
• 4 weeks of vacation per year (2 weeks during the construction holidays and 2 weeks during the holiday season)
• Stimulating, dynamic, and continuous development-oriented work environment