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Internal Sales / Order Processor

United Kingdom, Rainham 32000.00 - 35000.00 GBP / Year · Job Posted May 13, 2026
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Job Description

Are you a proactive and detail oriented Sales Administrator / Order Processor looking for your next career move? Join a well established and reputable company in Rainham, Essex, where your skills will be valued and your career nurtured.

Job Responsibility

  • Delivering exceptional customer service via phone and email, handling enquiries and resolving queries
  • Building and maintaining strong relationships with both new and existing customers
  • Preparing accurate quotations and processing customer orders efficiently
  • Offering suitable alternatives for out of stock items and keeping customers informed of delivery updates
  • Coordinating with internal departments including Accounts, Purchasing, and Transport to ensure smooth operations
  • Monitoring customer credit limits and liaising with the accounts team as needed

Requirements

  • Proven experience in a similar Sales Administration or Order Processing role
  • Ideally some technical knowledge / experience reading technical drawings
  • Excellent organisational skills and the ability to manage multiple tasks simultaneously
  • Strong communication skills and a customer-first mindset

What we offer

  • 17 days annual leave (increasing with service) + Bank Holidays and Christmas Closure
  • extra day off for your birthday after 1 years' service
  • pension scheme
  • on site parking
  • discretionary bonus after 1 year service

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