Internal Sales Executive

• Identify potential clients through market research conducted, the insights from the Glenigans platform and then take that from a cold to a warm lead to pass on to the Account Managers to see through to completion
• Contact lapsed or low spending customers to win back business and increase sales growth by sharing details of new offers, one time exclusive offers or reselling the value proposition
• Establish and nurture long term relationships with new customers, acting as the main point of contact for the sales process
• Utilise the CRM system to track and manage sales opportunities. Forecast, monitor progress and amend strategies to maximise opportunity
• Qualify leads, identify decision makers and engage in consultative selling to move leads through the pipeline before handing over to an account manager
• Work closely with internal stakeholders to develop campaigns aimed at attracting new business. Utilise the skills already within the business to understand the market and align the offerings to our new customers, to increase the likelihood of City Plumbing being the new customers choice
• Stay updated on industry trends and competitors to identify potential business opportunities. Use information to stay ahead of our competitors and the market. Proactively manage personal development. Continually assesses performance and evaluates ways to improve
• Provide regular reporting to leadership to ensure that senior leaders are able to make data driven judgements based on accurate information. This will also give opportunity to celebrate successes and develop new ways of working where necessary

• Exceptional telesales skills, with the ability to prospect sales through cold, lapsed, and warm calls
• Exposure to resolving queries end to end process, and focussing on solutions and transparency of communication
• Good organisational skills, with the ability to plan and prioritise the work of self and others
• Excellent communication skills, both written and verbal. Able to build relationships quickly and be a champion for Commercial at City Plumbing
• Excellent Commercial P&H industry wide knowledge would be beneficial

Excellent Commercial P&H industry wide knowledge would be beneficial

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self