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A local, well-established company who sell construction based products, is looking for an enthusiastic Telesales Representative to contribute to generating sales for their company and regaining contact with lapsed contacts. You will be responsible for maximising the effectiveness of their corporate client accounts, as well as generating new business. You will be working as a team to produce high-quality leads and working towards agreed-set targets and KPIs. You will provide a high level of sales support by ensuring all queries are responded to in an efficient, professional, and timely manner. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
Job Responsibility
Identify opportunities, produce leads, and book appointments for the sales force with an emphasis on high-quality leads, cold & warm
Professionally answer the telephone, taking and screening incoming calls as required
Develop creative pitches and propositions aimed at specific industry sectors
Proactively follow up on leads generated from calling
Use of own initiative to identify and follow up opportunities with companies who are not already on the database
Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business for the business
Work closely with the marketing team to achieve sales objectives.
Requirements
1-2 years’ experience as a telesales representative
Keen and enthusiastic
Good knowledge of relevant computer programs (e.g., CRM software)
Ability to learn about products and services and describe/explain them to prospects
Excellent telephone manner and happy using the phone
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Driving licence and own transport are essential due to location.