CrawlJobs Logo

Internal Sales & Customer Service Coordinator

United Kingdom, Coventry Employment contract 38000.00 GBP / Year · Job Posted June 10, 2026
Apply Position
Job Link Share

Job Description

So, what does this role actually involve? You are a key part of the internal sales team, working closely with external sales engineers and wider operations. The role involves you being part of the sales process, interacting with customers everyday, picking up enquiries, and turning quotes into real orders. It is a fast paced position that requires you to stay organised and responsive. A key part of the role is ensuring smooth communication between customers, the sales team, and operations so everything keeps moving efficiently. If you enjoy a flexible, varied working environment where no two days are the same, this could be the right role for you.

Job Responsibility

  • Handling incoming enquiries quickly and professionally
  • Reaching out to customers to generate new opportunities
  • Preparing and following up quotations
  • Helping convert quotes into orders
  • Keep customers updated throughout processes
  • Making sure orders are processed accurately and efficiently
  • Working closely with external sales engineers
  • Keeping CRM and systems up to date and accurate

Requirements

  • Experience in internal sales, customer service, or a similar role
  • Confidence speaking with customers on a daily basis
  • A organised approach and ability to manage priorities
  • Strong communication skills
  • Someone who takes ownership and responsibility

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Internal Sales & Customer Service Coordinator

8 matching positions

Customer Service & Sales Coordinator

Customer Service & Sales Coordinator role in a vibrant, fast-paced environment, ...
Location
Location
United Kingdom , Burgess Hill
Salary
Salary:
15.00 - 16.00 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A genuine passion for delivering top-notch service
  • Previous experience in a customer-facing role
  • Excellent communication skills, both written and verbal
  • A proactive, problem-solving mindset
  • Team spirit and adaptability in a fast-moving environment
Job Responsibility
Job Responsibility
  • Enter and manage customer orders from initial request to final delivery
  • Coordinate with production, purchasing, and planning teams to ensure timely fulfilment
  • Track order status and provide updates to customers and internal stakeholders
  • Act as the primary point of contact for customer inquiries via phone, email, and chat
  • Provide accurate information on products, services, and delivery timelines
  • Resolve issues and complaints with professionalism and urgency
  • Monitor inventory levels and coordinate with warehouse or production teams to ensure availability
  • Assist in scheduling efficient production runs and shipping logistics
  • Maintain accurate records of stock movements and job processes using ERP systems
  • Maintain detailed records of customer interactions, orders, and service issues
What we offer
What we offer
  • Potential to extend temporary contract
  • Friendly and supportive team
  • Inclusive environment
  • Reasonable adjustments supported
  • Fulltime
Read More
Arrow Right

Customer Service and Internal Sales Representative

As a Customer Service and Internal Sales Representative in Laval, you will be th...
Location
Location
Canada , Laval
Salary
Salary:
19.00 - 21.00 USD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 23, 2026
Flip Icon
Requirements
Requirements
  • Significant experience in customer service (face-to-face interaction required)
  • Ability to manage multiple priorities simultaneously (multitasking) at a fast pace
  • Proficiency in Outlook and Word
  • Excellent command of spoken and written French (English is a significant asset)
  • Interest in the construction or hardware industry
Job Responsibility
Job Responsibility
  • Greet customers in the branch and respond to phone calls and emails in a professional manner
  • Enter orders into the internal system and ensure they are followed up on rigorously
  • Work closely with the dispatch department to coordinate deliveries
  • Advise customers on technical products (comprehensive training provided)
  • Actively participate in the growth of customer accounts through the internal program
What we offer
What we offer
  • Competitive salary between $19 and $21/hour depending on experience
  • Monthly allowance of $176 for your travel expenses
  • Full range of insurance and RRSP plan with employer contribution
  • Stable 40-hour/week schedule (no rotation) with the possibility of paid overtime
  • Annual closure during the holiday season
  • Real opportunities for advancement to outside sales or management roles
  • Fulltime
Read More
Arrow Right

Customer Service and Internal Sales Representative

Location
Location
Canada , Laval
Salary
Salary:
19.00 - 21.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 23, 2026
Flip Icon
Requirements
Requirements
  • Significant experience in customer service (face-to-face interaction required)
  • Ability to manage multiple priorities simultaneously (multitasking) at a fast pace
  • Proficiency in Outlook and Word
  • Excellent command of spoken and written French (English is a significant asset)
  • Interest in the construction or hardware industry
Job Responsibility
Job Responsibility
  • Greet customers in the branch and respond to phone calls and emails in a professional manner
  • Enter orders into the internal system and ensure they are followed up on rigorously
  • Work closely with the dispatch department to coordinate deliveries
  • Advise customers on technical products (comprehensive training provided)
  • Actively participate in the growth of customer accounts through the internal program
What we offer
What we offer
  • Competitive salary between $19 and $21/hour depending on experience
  • Monthly allowance of $176 for your travel expenses
  • Full range of insurance and RRSP plan with employer contribution
  • Stable 40-hour/week schedule (no rotation) with the possibility of paid overtime
  • Annual closure during the holiday season
  • Real opportunities for advancement to outside sales or management roles
  • Fulltime
Read More
Arrow Right

Customer Service Coordinator

Robert Half is working with our client to find a Customer Service Coordinator to...
Location
Location
United States , Manchester
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • AS/BS degree is preferred
  • At least 5 years of customer service experience within a service or construction - related business
  • Hands-on experience with ERP systems
  • Strong working knowledge of Microsoft Office, including Outlook, Teams, and Excel
  • Strong attention to detail and ability to manage a high-volume, deadline-driven workload
  • Excellent written and verbal communication skills with a professional customer service approach
  • Proven ability to stay organized, think critically, and follow through on open items
Job Responsibility
Job Responsibility
  • Provide administrative support related to customer contracts, sales activity, and account setup
  • Review agreements for completeness and enter key information into the company’s ERP platform
  • Maintain and update contract records, customer requirements, asset details, purchase orders, and related documentation
  • Track agreement revisions, operational updates, and other account changes to ensure data accuracy
  • Work cross-functionally with sales and operations teams to support workflow continuity and process compliance
  • Follow up with internal partners and customers to gather missing information and keep deliverables on schedule
  • Help uphold established procedures and ensure consistent handling of contract data and supporting records
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligibility to enroll in 401(k) plan
Read More
Arrow Right

Customer Service Coordinator

We are looking for a proactive, confident and customer-focused Customer Service ...
Location
Location
Salary
Salary:
Not provided
foras.ps Logo
Foras.ps
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in English and Arabic (both written and spoken) is essential
  • Bachelor degree in Business Administration, Communications or related field
  • Previous experience in a customer service or support role
  • Previous experience as an online seller or VA to sellers an advantage
  • Strong communication and interpersonal skills
  • Highly organised with strong attention to detail
  • Ability to manage multiple tasks and prioritise effectively
  • Customer-centric mindset with a positive, solution-oriented attitude
  • Comfortable and experienced using communication tools (email, CRM systems, messaging apps)
Job Responsibility
Job Responsibility
  • Respond promptly and professionally to customer emails and website enquiries
  • Handle inbound and outbound phone calls and WhatsApp communications
  • Conduct timely follow-ups with customers to ensure satisfaction and resolution
  • Support customers across multiple regions, adapting communication styles where needed
  • Collaborate and coordinate with internal teams to resolve customer issues efficiently
  • Create and convert potential sales opportunities
  • Maintain accurate records of customer interactions and updates
  • Identify opportunities to improve customer experience and service processes
What we offer
What we offer
  • Opportunity to work with fast-growing brands (Sellenvo & ListaPro)
  • Collaborative and supportive team environment
  • Flexible working arrangements (if applicable)
  • Career growth and development opportunities with a growing organization
Read More
Arrow Right

Internal Sales Coordinator

At Anasia, we offer more than a job. We provide a long-term career and a chance ...
Location
Location
Egypt , Cairo
Salary
Salary:
Not provided
anasia.com Logo
Anasia Egypt for Trading
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven 1-2 years of experience in a sales support or coordination role, preferably in a B2B sales environment
  • BSc in business administration or relevant field
  • Strong organizational skills with the ability to manage multiple tasks and prioritize workload effectively
  • Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and internal stakeholders
  • Proficiency in using CRM systems and MS Office Suite (Word, Excel, PowerPoint, Outlook)
  • Detail-oriented with a high level of accuracy in data entry and record-keeping
  • Customer-focused mindset with a passion for delivering exceptional service
  • Ability to work independently, as well as collaboratively in a team environment
  • Strong problem-solving skills and the ability to adapt to changing priorities and deadlines
Job Responsibility
Job Responsibility
  • Process sales orders accurately and efficiently, ensuring timely delivery and customer satisfaction
  • Handling order processing cycle from Customer PO issuance phase to order delivery through Partner technical and commercial timeline revision and follow-up
  • The cycle includes technical and commercial revision of orders along with logistical coordination with the Partner or internal logistics team along with money collection tracking
  • Collaborate closely with the sales team to assist in generating leads, prospecting, and qualifying potential customers
  • Prepare and deliver sales presentations, proposals, and contracts to customers
  • Follow up on sales leads and inquiries, ensuring timely and effective communication
  • Maintain accurate and up-to-date sales records, including customer information, orders, and sales activities
  • Maintaining and improving Business unit documentation procedures internally and externally i.e., Internal documentation inventory and Customer documentation needs
  • Generate reports on sales performance, order status, and other key metrics as required
  • Creating analytics and reports relating to PO cycles, Delivery dues, and money collection
  • Fulltime
Read More
Arrow Right

Customer Service Coordinator

Join Our Team at Smurfit Westrock! Are you searching for a workplace that values...
Location
Location
United Kingdom , Diss
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent communication skills both oral and written communication skills with a high level of numeracy
  • A passion for customer care, developing good, productive working relationships with internal and external customers
  • Being able to work as part of a team as well as on their own initiative
  • Good organisational skills and an understanding of process and procedures throughout other departments encompassing the full product lifecycle
  • High levels of accuracy with data entry
  • Good understanding of computer systems including Microsoft Excel and other Office products
  • An ability to make decisions in line with current business processes
  • An ability to act with integrity and take ownership of customer service issues through to resolution
  • Able to remain calm under pressure and be confident in challenging situations
  • Ability to challenge existing processes for the benefit of Smurfit Westrock and the customer and where feasible implementation solutions
Job Responsibility
Job Responsibility
  • Dealing with customer calls as the first point of contact, ensuring the best possible customer service is always provided
  • The provision of quotations to match customer enquiries
  • Commercial decision making and negotiations with customer to secure new business within Company guidelines
  • Retaining business related technical knowledge relating to machine routing and machine capabilities
  • Understanding of technical drawings, measuring of boxes and allowances
  • Managing shared mailboxes
  • Notification of service-related issues to customers
  • Administration of master data and invoicing
  • Processing customer orders in a timely manner in line with key performance indicators
  • Management and ordering of tooling associated to new products
What we offer
What we offer
  • Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
  • Ongoing training and development opportunities
  • 24/7 confidential support for you and your family
  • Flexible working options and family-friendly policies
  • Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)
  • Fulltime
Read More
Arrow Right

Internal Sales Coordinator

Permanent opportunity to join a dynamic, customer-driven team where your organis...
Location
Location
United Kingdom , Swansea City
Salary
Salary:
26500.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years in sales support, internal sales, or customer service
  • Confident communication and superb organisation skills
  • Strong Microsoft Office ability (Excel in particular)
Job Responsibility
Job Responsibility
  • Manage the full sales process, from enquiry to delivery
  • Process orders and quotations accurately using SAP
  • Liaise with customers, suppliers, and factories to keep everything on track
  • Provide updates, resolve queries, and handle documentation
  • Support credit control, reporting, and general sales admin
What we offer
What we offer
  • hybrid working
  • bonus
  • parking
  • Competitive salary & pension
  • 25 days holiday + bank holidays
  • Training and development opportunities
  • Fulltime
Read More
Arrow Right