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Internal Sales Coordinator role working for a successful manufacturing company, reporting to and working closely with the Customer Service Manager to ensure clients enjoy a smooth, accurate and timely process with their orders from conception to completion.
Job Responsibility:
Customer order administration- order entry, sending order confirmations to customers, stock management
Maintain customer stock levels
Progress late deliveries and provide updates to customers
Attend daily planning/update meetings with Customer Service team
Coordinate introduction of new products through relevant departments
Raise orders via in-house system
Check supplier order acknowledgments
Generate daily customer sales invoices
Manage incoming and outgoing post
Assist with monitoring and resolving supplier invoice and customer sales invoice queries
Prepare and submit month-end reports
General office duties including answering telephone, office filing and archiving
Requirements:
Previous customer service experience
Excellent verbal and written communication skills
PC literate including Microsoft Office Suite
Able to prioritise and organise workload to meet tight deadlines
Ability to work under pressure in a fast paced environment
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