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As an Internal Sales Assistant, you'll play a key role in supporting the Branch Manager to ensure the efficient, profitable, and customer-focused running of the branch. This is a hands-on role where you'll be involved in sales, stock control, customer service, and helping grow our customer base.
Job Responsibility:
Support the Branch Manager in achieving branch sales targets and maximising margins
Provide customers with quotations, product advice, and a high level of service
Identify opportunities with new and existing customers to grow business
Manage and maintain stock levels, ensuring core products are available and displayed effectively
Coordinate stock takes and ensures goods-in procedures are followed correctly
Build strong relationships with customers and suppliers, resolving any issues swiftly
Stay commercially aware of local market trends and competitor activity
Support cash collection, debt control, and contribute to financial performance goals
Requirements:
Previous experience in a similar sales or customer service role (ideally within a builder’s merchants or trade environment)
Strong communication skills and the ability to build rapport with customers
Organised, reliable, and committed to delivering results
A team player who can also work independently
Commercial awareness and a proactive attitude toward identifying sales opportunities
What we offer:
Profit Share Bonus Scheme
Online discount portal including money off retail brands and holidays
Employee Care Helpline and access to a digital GP
staff discount scheme
Death in Service benefit
formal training and career progression opportunities