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Since 1987, Grant & Stone Building Supplies has supported construction projects across the Southeast, with customer service firmly at the forefront. Part of Independent Builders Merchants Group (IBMG), we combine specialist knowledge with national capability. We're expanding our team at our Grant & Stone Pinner Branch and are looking for a reliable and customer-focused Internal Sales Assistant to support our trade and retail customers. The Role As an Internal Sales Assistant, you'll be a key part of our sales team, delivering excellent customer service and helping drive branch performance. This is a great opportunity for someone with a passion for customer service and sales to grow within a supportive business.
Job Responsibility
Serve customers in person and over the phone
Respond to sales enquiries professionally and efficiently
Work with the sales team to achieve sales targets
Develop strong product knowledge to advise customers accurately
Maintain stock levels and keep the sales area organised
Build positive, long-term customer relationships
Use computer-based sales systems (training provided)
Support wider branch activities, including stock control and yard support
Requirements
Previous customer-facing experience (retail or sales preferred)
Friendly, confident communicator with a customer-first approach
Team player with a proactive attitude
Comfortable handling telephone enquiries
Basic computer skills (full system training provided)
Motivated to deliver excellent service and meet targets