CrawlJobs Logo
Helpware Logo Helpware · Finance

Internal Operations Auditor

United States · Job Posted March 21, 2026
Apply Position
Job Link Share

Job Description

Helpware is evolving into an AI-enabled, solution-led Business Process Management (BPM) company. The Internal Operations Auditor will play a critical role in ensuring that our global delivery model operates with consistency, efficiency, scalability, and strong governance while enabling innovation. This role is responsible for designing and building the company’s Operations Audit function from the ground up in close partnership with the SVP of Operations. The auditor will evaluate both traditional BPM service delivery and emerging AI-enabled workflows, ensuring that automation, human operations, data practices, and client commitments align with Helpware’s global standards. The position functions as a strategic improvement partner — not merely a compliance checker — identifying operational risks, inefficiencies, quality issues, and opportunities to strengthen performance across global teams.

Job Responsibility

  • Audit Program Design & Governance
  • AI-Enabled Service Delivery Audits
  • Operational Risk & Control Reviews
  • Cost, Productivity & Efficiency Audits
  • Global Standardization & Consistency
  • Reporting & Executive Communication
  • Strategic Advisory Role

Requirements

  • Bachelor’s degree in Business, Operations, Accounting, Information Systems, or related field preferred but equivalent practical experience may be considered in lieu of a degree
  • Advanced degree preferred
  • Relevant certifications desirable (CIA, CPA, CISA, Six Sigma, PMP, or similar)
  • 8–15+ years in operations audit, BPM/outsourcing operations, consulting, or operational excellence roles
  • Experience in global service delivery environments required
  • Background in contact centers, CX, back-office operations, or digital services strongly preferred
  • Experience with AI-enabled workflows, automation, or technology-driven operations highly desirable
  • Demonstrated success building programs or functions from the ground up
  • Deep understanding of BPM delivery models and operational drivers
  • Strong analytical, investigative, and problem-solving capabilities
  • Ability to assess complex human-plus-technology systems
  • Executive-level communication and presentation skills
  • Ability to influence without formal authority
  • High integrity, objectivity, and professional skepticism
  • Strong project management capabilities
  • Comfort working across cultures and time zones
  • Balance of rigor and practicality — able to recommend realistic improvements
Helpware - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Internal Operations Auditor

8 matching positions

Senior Internal Auditor - Operations

Permanent, full time opportunity to join our large, high-performing Internal Aud...
Location
Location
Australia , Melbourne or Sydney
Salary
Salary:
Not provided
woolworths.com.au Logo
Woolworths Supermarkets
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of five years of internal audit or SHW operational experience in a professional service or industry role
  • Experience delivering end-to-end audits in a complex business environment (FMCG, logistics and/or retail)
  • Demonstrated SHW domain knowledge, either through operational SHW roles or auditing SHW related processes
  • Certified Internal Auditor (CIA), or working towards/desire to obtain this qualification
  • Strong understanding of risk and internal controls, and ability to develop and execute audit work programs assessing design and operating effectiveness of controls
  • Experience executing complex end-to-end audits as part of a team which address material risks and identify opportunities for process and control improvement
  • Strong verbal and written communication skills and an ability to interact and build relationships with various stakeholders across the organisation
  • Ability to proactively plan, prioritise and organise work whilst working independently with attention to detail
  • Embrace a team culture, with a focus on utilising individual strengths and supporting other team members
Job Responsibility
Job Responsibility
  • Understand and identify risk and controls relevant to the review scope
  • Plan and execute testing, and report on observations
  • Deliver risk-based reviews that are timely and efficient, without compromising the quality of delivery
  • Work collaboratively to ensure audit recommendations are balanced and sustainable and proactively follow-up on actions
  • Participate in Internal Audit Planning activities, including leading the safety material risk area
  • Support the improvement of IA’s own processes and tools
  • Participate in multiple projects (including non audit initiatives) when required
  • Act as an ambassador for IA when engaging with relevant business stakeholders
What we offer
What we offer
  • A commitment to flexibility through a hybrid working model
  • High-impact role supporting our teams who enrich our communities
  • A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network
  • A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app
  • A progressive and competitive leave policy that gives you more space for what matters to you
  • Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work
Read More
Arrow Right

Senior Internal Auditor Hospital Operations (Clinical)

This Senior Internal Auditor role will primarily focus on auditing processes and...
Location
Location
United States , Charlotte
Salary
Salary:
41.10 - 61.65 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in accounting, finance, auditing, information systems or related field required
  • 3-5 years of related work experience in provider healthcare, internal auditing or a related field such as accounting
  • Must possess moderate knowledge and understanding of internal auditing, accounting, technology, data analytics, healthcare compliance, and business principles
  • CIA or CPA professional certification is desired
Job Responsibility
Job Responsibility
  • Design, coordinate, and conduct independent audits that monitor the hospital and clinic activities and protocols of Advocate Health in accordance with applicable laws, rules, and regulations
  • Identifies operational and patient safety matters related to policy, accreditation, and federal regulatory standards
  • Researches and understands clinical workflows in hospital and clinic settings
  • Understands business processes and activities in order to appropriately determine risks
  • develops audit budgets, objectives and procedures
  • identifies findings and root causes
  • concludes as to the adequacy of internal controls
  • recommends opportunities for improvement
  • and evaluates leadership action plans
  • Conducts approved audit testing (interviews, document review, flowcharting, data analysis) to identify reportable issues for an audit project
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Fulltime
Read More
Arrow Right

Senior Internal Auditor Hospital Operations

This Senior Internal Auditor role will primarily focus on auditing processes and...
Location
Location
United States , Charlotte
Salary
Salary:
41.10 - 61.65 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in accounting, finance, auditing, information systems or related field required
  • 3-5 years of related work experience in provider healthcare, internal auditing or a related field such as accounting
  • Must possess moderate knowledge and understanding of internal auditing, accounting, technology, data analytics, healthcare compliance, and business principles
  • CIA or CPA professional certification is desired
  • Experience as a nurse and/or comfort in a patient care setting
  • Knowledge of revenue cycle function and the translation of patient care to documentation, coding and billing is a plus
Job Responsibility
Job Responsibility
  • Design, coordinate, and conduct independent audits that monitor the hospital and clinic activities and protocols of Advocate Health in accordance with applicable laws, rules, and regulations
  • Identifies operational and patient safety matters related to policy, accreditation, and federal regulatory standards
  • Researches and understands clinical workflows in hospital and clinic settings
  • Understands business processes and activities in order to appropriately determine risks
  • develops audit budgets, objectives and procedures
  • identifies findings and root causes
  • concludes as to the adequacy of internal controls
  • recommends opportunities for improvement
  • and evaluates leadership action plans
  • Conducts approved audit testing (interviews, document review, flowcharting, data analysis) to identify reportable issues for an audit project
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Fulltime
Read More
Arrow Right

Staff or Senior Auditor I – Banking Operations & Internal Audit

Location
Location
United States , Abilene
Salary
Salary:
Not provided
mmcgrp.com Logo
MMC Group LP
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Accounting, Finance, or related field required
  • Equivalent financial institution experience may be considered in lieu of degree
  • Minimum of 3 years of experience in internal audit, external audit, risk management, or a related financial services role required
  • Experience within a regulated financial institution and/or Big Four public accounting firm required
  • Prior audit experience supporting: Banking Operations, Credit and Lending, Finance, Banking Products, Operational Risk, Internal Controls
  • Strong understanding of financial institution regulatory environments and compliance requirements
  • Experience evaluating internal controls and identifying operational and regulatory risk exposures
  • CPA, CIA, or similar professional certification preferred
  • Experience reviewing outsourced or co-sourced audit engagements
  • Exposure to audit automation, data analytics, and continuous improvement initiatives
Job Responsibility
Job Responsibility
  • Execute internal audits across finance, credit, banking operations, banking products, human resources, and other business functions
  • Ensure the internal audit program remains effective and aligned with regulatory and industry standards
  • Assist in the planning and execution of the Internal Audit Program in accordance with internal controls, financial industry standards, and federal and state regulations
  • Assess operational and financial risks and evaluate the adequacy and effectiveness of internal controls
  • Perform testing of controls to identify compliance gaps, policy deviations, and operational risks
  • Support audits related to banking operations, lending, finance, and product management functions
  • Serve as liaison between the bank and external auditors, regulators, and third-party reviewers
  • Coordinate audit schedules, documentation requests, and examination preparation activities
  • Review the quality and completeness of outsourced and co-sourced audit engagements, including workpaper assessments
  • Prepare clear, concise, and timely audit reports including findings, audit opinions, and recommendations
What we offer
What we offer
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits
  • Fulltime
Read More
Arrow Right
New

Senior Internal Auditor

A London based specialty insurance business has an opportunity for a Senior Inte...
Location
Location
United Kingdom , Greater London
Salary
Salary:
65000.00 - 75000.00 GBP / Year
arthur.co.uk Logo
Arthur Recruitment
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Your background is likely to be insurance industry external audit or internal audit within financial services
  • Auditing within a close-knit company means your people skills will need to be a real strength
Job Responsibility
Job Responsibility
  • Working on end-to-end internal audits, supported by experienced colleagues and through exposure to varied subject matter, you’ll get deep knowledge of the mechanics of the business and industry wide risks, regulations and operational processes
What we offer
What we offer
  • good bonus and benefits
  • Fulltime
Read More
Arrow Right

Group Internal Auditor

The Group Internal Auditor will deliver independent, objective assurance and adv...
Location
Location
United Kingdom , Shirebrook
Salary
Salary:
Not provided
frasers.group Logo
Frasers Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in internal audit, risk or controls assurance
  • Strong understanding of risk‑based auditing and internal control frameworks (e.g. COSO)
  • Experience of audit fieldwork, controls testing and reporting
  • Strong written and interpersonal skills
Job Responsibility
Job Responsibility
  • Deliver risk‑based internal audit reviews in line with the approved Internal Audit Plan and Global Internal Audit Standards
  • Lead audits end‑to‑end including scoping, walkthroughs, control testing and reporting
  • Apply appropriate audit techniques including controls testing, substantive testing and data analysis
  • Produce clear, concise audit reports highlighting control weaknesses, root causes, risk impact and practical recommendations
  • Support the identification, documentation and assessment of material controls across the Group
  • Perform controls testing to support the Board’s internal controls declaration under the UK Corporate Governance Code
  • Maintain robust audit evidence and follow up agreed management actions
  • Provide independent advisory input on control design and risk mitigation for new initiatives, system changes and emerging risks
  • Support continuous improvement through commercially‑focused challenge and insight
  • Support assurance over principal and operational risks including cyber, data protection, financial controls and supplier risk
What we offer
What we offer
  • Frasers Champion
  • Retail Reconnect
  • Fearless 1200
  • Frasers Fit
  • Retail Trust
  • Fulltime
Read More
Arrow Right

Group Internal Auditor

The Group Internal Auditor will deliver independent, objective assurance and adv...
Location
Location
United Kingdom , Shirebrook
Salary
Salary:
Not provided
sportsdirect.com Logo
Sports Direct
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in internal audit, risk or controls assurance
  • Strong understanding of risk‑based auditing and internal control frameworks (e.g. COSO)
  • Experience of audit fieldwork, controls testing and reporting
  • Strong written and interpersonal skills
Job Responsibility
Job Responsibility
  • Deliver risk‑based internal audit reviews in line with the approved Internal Audit Plan and Global Internal Audit Standards
  • Lead audits end‑to‑end including scoping, walkthroughs, control testing and reporting
  • Apply appropriate audit techniques including controls testing, substantive testing and data analysis
  • Produce clear, concise audit reports highlighting control weaknesses, root causes, risk impact and practical recommendations
  • Support the identification, documentation and assessment of material controls across the Group
  • Perform controls testing to support the Board’s internal controls declaration under the UK Corporate Governance Code
  • Maintain robust audit evidence and follow up agreed management actions
  • Provide independent advisory input on control design and risk mitigation for new initiatives, system changes and emerging risks
  • Support continuous improvement through commercially‑focused challenge and insight
  • Support assurance over principal and operational risks including cyber, data protection, financial controls and supplier risk
What we offer
What we offer
  • Frasers Champion - peer nominated scheme where 8 winners will receive double their pay for a month
  • Retail Reconnect – spend one to two days in a store or warehouse each financial year
  • Fearless 1200 – reward programme linked to performance
  • Frasers Fit – wellbeing programme with free gym classes and discounted memberships
  • Retail Trust – free access to 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support
  • Fulltime
Read More
Arrow Right

Internal Auditor / Financial Transformation

Location
Location
Canada , Montreal
Salary
Salary:
95000.00 - 115000.00 CAD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
July 12, 2026
Flip Icon
Requirements
Requirements
  • Minimum 4 years of experience in internal or external audit
  • Experience in process improvement
  • Experience with ERP systems or a strong interest in systems and new technologies
  • Bilingual
Job Responsibility
Job Responsibility
  • Act as a strategic partner by steering the internal audit plan and identifying key opportunities to strengthen governance and reduce business risks
  • Lead process transformation by converting your audit findings into concrete solutions to optimize the organization's operational efficiency
  • Become the go-to expert for the new ERP by acting as the lead advisor for the platform's evolution, configuration, and optimization
  • Spearhead stimulating technology integration projects (new modules, automation, acquisition integrations) to continuously modernize the finance function
  • Coach and empower teams across the organization by offering cutting-edge training and developing best practices for system usage
  • Orchestrate the annual audit process by ensuring seamless and effective coordination with external auditors and internal stakeholders
What we offer
What we offer
  • A dynamic team and a great work atmosphere
  • A competitive salary with a bonus
  • Delicious treats to enjoy
  • Close proximity to public transportation
  • Flexible hours and a remote work policy
  • Group insurance
  • A retirement savings plan with employer matching
  • And plenty of other great perks and surprises when you’re in the office
  • Fulltime
Read More
Arrow Right