Internal Medicine Consultant

• Deliver peer-to-peer medical consultation to veterinary clients with professionalism, warmth, and genuine empathy — providing expert guidance on laboratory result interpretation, test selection, and case management
• Develop and maintain superior knowledge of all offerings and services, including proprietary testing and in-house diagnostics
• Cultivate and strengthen collegial rapport with clients throughout the consultation process
• Contribute actively to team culture by supporting colleagues, contributing positively to team culture, sharing clinical knowledge, and participating in the development of internal learning materials and resources
• Support consultation services and collaborate across departments as needed
• Attend consultant meetings and continuing education seminars
• While not a core responsibility, the opportunity to participate in special projects, or contribute to the creation or delivery of client support materials, may arise

• Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent with active license in the state of province in which you reside
• Residency trained and board-certification in Small Animal Internal Medicine (ACVIM or EVCIM)
• Minimum 5 years clinical experience after completing board certification
• Fluency in English, both spoken and written a plus
• Bilingualism (specifically fluency in French, both spoken and written) a plus
• Outstanding verbal communication skills in both phone and in-person settings, encompassing active listening, thoughtful questioning, and the ability to translate complex medical concepts into clear, collegial guidance delivered with genuine kindness and empathy
• Excellent written communication skills across all professional formats and contexts
• Consistent, professional communication with colleagues across teams and departments, reflecting the same care and clarity brought to every client interaction
• An unwavering commitment to medical excellence, demonstrated through active engagement with emerging literature, consensus guidelines, and a thorough knowledge of our diagnostic offerings and how to apply them in consultation
• Ability to translate that knowledge into practical, client-centered guidance — considering each client's goals and potential limitations and applying a spectrum of care approach to ensure every recommendation is medically sound, realistic, and achievable
• A proactive, self-directed approach to learning and knowledge retention
• Genuine enthusiasm for learning and integrating new medical and clinical information as our offerings evolve, with the ability to quickly translate that knowledge into confident, accurate consultation guidance
• Intellectual curiosity and a genuine growth mindset — a desire to keep learning, ask good questions, and continuously refine both medical knowledge, professional practice and personal development
• Proactive problem-solver with the ability to recognize opportunities, develop practical recommendations, and see them through to completion
• Technological fluency across multiple IT platforms, with enthusiasm for learning and adapting as tools and systems evolve
• Highly organized with the ability to prioritize, multi-task, and perform effectively in a fast-paced environment
• Self-directed and productive in a remote work setting, requiring minimal supervision

Bilingualism (specifically fluency in French, both spoken and written)

• Paid Time Off & Holidays
• Medical, Dental, Vision (Multiple Plans Available)
• Basic Life (Company Paid) & Supplemental Life
• Short and Long Term Disability (Company Paid)
• Flexible Spending Accounts/Health Savings Accounts
• Paid Parental Leave
• 401(k) with company match
• Tuition/Continuing Education Reimbursement
• Life Assistance Program
• Pet Care Discounts