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Internal Creative Agency Production Design Lead

https://www.citi.com/ Logo

Citi

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Location:
Costa Rica , Heredia

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We're looking for a highly skilled Production Design Lead to join our in-house creative agency. This is a pivotal role responsible for executing and maintaining high-quality visual designs across a wide range of digital and print deliverables. You'll lead a team of production designers, working closely with creatives, marketers, and developers to ensure design consistency, brand alignment, and pixel-perfect execution.

Job Responsibility:

  • Lead and manage the production design function within the in-house agency
  • Own the execution and adaptation of creative concepts across digital and print formats including email and marketing collateral
  • Maintain and evolve component libraries, templates, and design systems within Figma
  • Ensure quality control, consistency, and brand integrity across all touchpoints
  • Collaborate with designers, copywriters, developers, and project managers to ensure timely and accurate delivery of assets
  • Optimize and scale workflows for high-volume asset production
  • Train and mentor junior production design artists
  • Implement best practices for file organization, version control, and handoff to development
  • Contribute to process improvement and tooling decisions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets

Requirements:

  • 8+ years of experience in graphic or production design, preferably in an in-house agency or fast-paced creative team
  • 5+ years in a leadership or senior production design role
  • Advanced English skills is required, all process will be 100% in English
  • Expert-level proficiency in Figma, including experience with components, auto layout, libraries, and collaborative design workflows
  • Knowledge of Adobe Creative Suite (especially Photoshop, Illustrator, InDesign)
  • Strong portfolio demonstrating meticulous attention to detail, consistency, and visual polish across digital formats
  • Proficient in implementation of ADA accessibility standards, particularly for email design
  • Excellent understanding of layout, typography, color, and visual hierarchy
  • Comprehensive understanding of templates, printing specs and press ready file prep
  • Comfortable working across digital and print formats
  • Experience working with design systems and component libraries
  • Strong communication, project management, and organizational skills
  • Able to balance speed with precision and adapt to evolving priorities
  • A comprehensive online portfolio showcasing your strongest work, including examples relevant to email and direct mail
  • Bachelor's/University degree, Master's degree preferred

Nice to have:

Master's degree preferred

Additional Information:

Job Posted:
November 26, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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