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Internal Control Coordinator – Supply Chain & Customer Service

Switzerland, Le Brassus, VD · Job Posted March 25, 2026
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Job Description

As part of our Group-wide Internal Control System (ICS) program, we are strengthening the governance, compliance, and operational robustness of our Supply Chain and Customer Service activities. To support this ambition, we are looking for an Internal Control Coordinator who will play a key transversal role across planning, logistics, distribution, storage, and repair operations—both internally and within our subsidiaries and repair centers. Reporting directly to the Manager Supply Chain Process, Compliance and Control, you will contribute to building a consistent internal control framework, ensuring processes are secured, risks are monitored, and actions are implemented effectively. This role acts as a key operational line of defense and a facilitator between headquarters, markets, and the Group Internal Control function.

Job Responsibility

  • Draft internal control descriptions, objectives, and methodologies in collaboration with business teams
  • Execute ICS controls across subsidiaries, delivery markets, and repair centers
  • Document results, evidence, and remediation needs using Group tools
  • Monitor discrepancies and drive action plan follow-up with local managers
  • Report control results and risk observations to the Group Internal Control team
  • Coordinate ICS activities between Supply Chain, Customer Service, and headquarters
  • Support operational teams by raising awareness on risk management and best practices
  • Contribute to process optimization, procedure updates, and audit readiness

Requirements

  • Higher education degree in Supply Chain, Customer Service Operations, Audit, or Internal Control
  • Minimum 5 years of experience in Supply Chain, Customer Service, or Internal Control (experience in luxury or industrial environments is a plus)
  • Strong understanding of operational flows: planning, procurement, logistics, repair management, and distribution
  • Excellent analytical skills, rigor, and attention to detail
  • Strong writing and communication abilities
  • Proficient with Excel and PowerPoint
  • experience with ServiceNow, M3, or PowerBI is an advantage
  • Full professional proficiency in French and at least C1 level in English

Nice to have

  • Experience in luxury or industrial environments
  • Experience with ServiceNow, M3, or PowerBI

What we offer

  • Basic and supplementary health insurance coverage
  • 5 weeks annual vacation with 2 additional weeks between Christmas and New Year
  • Financial support for sporting and cultural activities, as well as for soft mobility (eg. public transportation)
  • Free parking spaces and charging stations for electric vehicles
  • Possibility to work remotely from one of our remote sites (located in cantons Geneva, Vaud and Neuchatel)
  • A company restaurant
  • A pension fund (OP) with an advantageous employer contribution

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