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As an Internal Communications Specialist in our dynamic Internal Communications team, you'll be at the forefront of delivering the Boots UK and No7 Beauty Company internal communication strategy. Your mission is to connect, engage, and inspire our team members. You'll partner with various senior stakeholders to communicate effectively with large groups of colleagues. In this role, you'll explore exciting and innovative ways to inform our people, boost engagement, and inspire team member advocacy across multiple campaigns and projects. Meaningful and effective internal communications are the heartbeat of our culture – and this role is pivotal in ensuring we connect with all our team members at the right times, enabling our people to thrive and connect with each other.
Job Responsibility:
Drive and deliver creative and engaging communication campaigns that support our commercial strategic priorities and HR-led projects
Produce professional written, visual, and digital content across Boots and No7BC's internal channels
Foster great conversations between leaders, managers, and colleagues through our core internal communication channels
Measure and report on the effectiveness of our communication activities and channels
Ensure the successful delivery of business-as-usual communications activities
Build and nurture relationships with key stakeholders, actively developing them
Leverage your strong interpersonal skills, confidence, and emotional intelligence to collaborate effectively with peers, senior/external stakeholders, and influencers, maintaining a network across the organisation
Work closely with our Marketing, HR, and Studio and Content teams
Use your advanced planning and organisational skills to anticipate stakeholder needs, plan communications in advance, and always think one step ahead to achieve the best results
Requirements:
Excellent writer and communicator with a strong command of English
Creative storyteller with an eye for design and a flair for producing engaging, well‑crafted content
Build strong relationships and collaborate well with peers and senior/external stakeholders
Use data and business thinking to demonstrate the impact of your internal communications work
Technically confident, with solid knowledge of social media and digital tools
Calm under pressure, resilient, organised, and able to work at pace to meet deadlines
Stay curious about the internal comms industry and seek out best practice and inspiration from others
Proactive, flexible, and unphased by unexpected tasks or changing priorities
Work well both independently and as part of a cross‑functional team, motivating colleagues along the way
Bring fresh, creative ideas that help colleagues feel informed, inspired, and connected to our brands and culture
What we offer:
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme